Inspiring future pharmacy leaders Bianca Davies CPPE Tutor for Cornwall 8

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June 2013 APTUK Conference

Outline

 Introduction of leadership within the context of pharmacy  Styles and qualities of a good leader  RPS - Leadership Competency Framework for Pharmacy Professionals – which competences do you want to develop  Managing change  Next steps - resources to support your personal leadership development Educational solutions for the NHS pharmacy workforce

Leadership Competency Framework for Pharmacy Professionals

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Leadership is important to all of us

PHARMACY PROFESSIONALS  £12 billion spend on medicines and growing rapidly  Wide variation in medicines use  30-50% non-adherence  6% of acute adult admissions due to medicines Educational solutions for the NHS pharmacy workforce

Mid Staffordshire NHS Foundation Trust Public Inquiry

Throughout the 1782 page report there is a strong theme and emphasis on the need for leadership at all levels in the NHS. How many times do you think the word ‘leader’ or ‘leadership’ appears in the report of the public inquiry chaired by Robert Francis QC?

a. Less than 200 times ?

b. Between 800 and 1000 times ?

c. Between 1200 and 1400 times ?

Answer = b The word “leader” or “leadership” appears 920 times throughout the whole report.

Educational solutions for the NHS pharmacy workforce

Shared leadership model

 Each person contributes to the overall leadership of the group.

 Each individual makes available their unique skills and experience, and may at times take different roles, however, the whole group retains the responsibility for action and the well-being of the group.

Educational solutions for the NHS pharmacy workforce

Leadership qualities

In groups of 3-4’s:  Which leaders have inspired you in your career and how?

 Identify the top three qualities of a good leader Educational solutions for the NHS pharmacy workforce 7

Leadership styles

 Autocratic  Democratic  Visionary/coaching  Paternalistic  Laissez-faire Educational solutions for the NHS pharmacy workforce 8

When would you use each style?

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Leadership styles

Spend 5 minutes in groups of 3-4’s:  Think about your personal leadership styles. Do you recognise any traits in the leadership styles when you are leading on a task or project?

 How does your style change depending upon the competence and commitment of the staff you are leading or supporting?

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LCFP - Self-assessment tool

 Look at the tool, focusing on the first two domains “personal qualities” and “working with others”.

 How relevant are the statements to you in your current role?

 Which statements could provide you with an opportunity to develop in future roles?

 Identify some next steps that you could take in your leadership development.

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Managing change

In the next six months what other changes are likely to happen:  To you  To your team  In the NHS environment What can you do to make any changes successful?

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Useful resources

 RPS - Leadership Competency Framework for Pharmacy Professionals  LEAD – range of short e-learning sessions  NHS leadership Academy – supporting tools and documents  CPPE • Inspiring future pharmacy leaders – day, evening event • Developing pharmacy leadership series • Soft skill guides • Learning community Educational solutions for the NHS pharmacy workforce 13

Next steps

 What do you need to do next to develop your leadership skills?

 Reflect on this event and the competences you need to develop  Revisit the leadership self-assessment tool and write a personal development plan  Share what you have learnt tonight with colleagues and your team Educational solutions for the NHS pharmacy workforce 14

Final thoughts

Trust me – I’m a leader

 NHS can no longer rely on lone, heroic leaders. Instead, the health service needs to build an environment where leadership is collaborative, talent is pooled and no one’s voice goes unheard (Dr Gerada).

 History gives us many leaders. However, what sets apart the great leaders from the notorious is personal qualities – integrity, honesty, openness – ethics, and the value placed on working with others. Building and maintaining relationships, developing networks, encouraging others’ contribution and adopting a team approach, are vital to great leadership. If you use these skills, you gain followers through trust rather than fear (Jan Sobieraj, managing director of the NHS Leadership Academy)

NHS Confederation – March 2013 – Trust me I’m a leader – a personal view from Dr Clare Gerada

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