Transcript Making CPD work for you

Pharmacy Week 2011
Towards Quality Care Together
Lorraine Osman
Vice-President: South African Pharmacy Council
Head of Public Affairs: Pharmaceutical Society of South Africa
9 September 2011
Partners
• National Department of Health
• South African Pharmacy Council
• Pharmaceutical Society of South Africa
• USAID
• SPS (Strengthening Pharmaceutical Systems)
Why the theme?
• NDoH strategic priorities
• Recent focus on quality
– National core standards for
healthcare facilities
– OHSC
– Patient’s Rights Charter
• Teamwork – rights + responsibilities
The pharmacist’s responsibility
As pharmacists we have a responsibility to:
• Provide good quality medicine
• Make sure medicines are available
• Provide information about health and
medicine
• Protect your privacy
• Help you to prevent harmful effects from
your medicine
• Help you get the best results from your
medicine
The patient’s responsibility
As a patient you have a responsibility to:
• Talk about your medicine
• Ask questions about your medicine
• Know your medicine
• Use your medicine as directed
• Avoid wasting medicine
• Tell us about your experience
Quality pharmacy service means:
• Medicines that you need are available
• You get the medicine that is the best choice for you
• Care is taken to prevent your medicine from harming
you
• You can talk about your medicines and ask questions
• Your privacy is protected
• You are able to give feedback on your experience
Posters and flyers
English
Afrikaans
Zulu
Sepedi
Tsonga
Venda
Sesotho
Setswana
Xhosa
So what happened?
• It depends on the individual pharmacist!
• SAPC and PSSA – media statements and
interviews
• SAPC – newspaper advertisements
• City of Tshwane launch
Every week should be
Pharmacy Week!