Transcript Slide 1

Countering Kilowatt Loss
Tri-State Member Services Meeting
Louisville, Kentucky
October 8, 2010
How many in this room will be
involved with or have an impact on
the decisions to address this issue?
What will be reduced, eliminated, or
changed to counter or compensate
for the loss revenue?
Do we understand the causes that
have made us address this issue?
How many in this room are actively
involved in rate discussions at your
Cooperative?
Safe
Reliable
Affordable
Cost Effective
Competitively Priced
Founded on sound principles
Supported by great values
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Open and voluntary membership
Democratic member control
Member economic participation
Autonomy and independence
Training, education, and information
Cooperation among cooperatives
Community concern
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Integrity
Accountability
Innovation
Commitment to Community
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Cost Based
Monthly Base Charge
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Be active in your communities.
Budgets must support member
activities and programs.
Capital Credit Retirement Plans must
be reasonable and defendable.
Utilize the many programs offered by
Touchstone Energy® .
Diversify with other services/program.
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Involve your Employees.
Educate your Directors.
Inform your Members.
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Explain rates to your members
Promote the Cooperative Difference
Provide programs to assist members
Get feedback from your members
Utilize what is available for you
Closing Comments