Transcript Slide 1
“Although security service may not be an option, the company that provides that service is always an option. Thank you for considering us to be part of your team.” Southern Protection Agency
Georgia License #PSC-001915 40 Villa-Rosa Road, Ste. 128, Temple, GA 30179 Toll Free: 1-888-3-4PATROL, Local: (770) 562-9077 Fax (770) 562-3046, [email protected]
Services Provided To Our Clients
Class A Uniformed Security Officers
Business / Community Patrol Gate Host / Delivery Logs Boat Patrol Concierge / Front Desk Industrial Retail Site Security First Responder Trained
Off-duty Law Enforcement Officers (Free Hrs. With Contract)
Special Events Traffic Control Alarm Response Comnet Communications
Alarm And Monitoring Systems
Common Area Monitoring (Country Club, Golf Course, Etc.) CCTV Monitoring (IP Addressable) Security Alarms With 24 Hour Monitoring Gate Maintenance
At Cost Signs/Banners For All Your Special Events Road And Safety Equipment For Emergency Needs Or Special Events DOT Certified Traffic Signs Emergency Registry Database For Your Community
Diversity Of Our Services
Road Signs……
One of the unique services we can provide your business is that we are able to provide you with a complete line of DOT regulated signage. This could assist you with your community operations in many ways.
Road Maintenance Sign Replacement Natural Disasters Special Events These signs are all provided to you at cost or free depending on contractual service hours.
About Us:
Southern
Protection
Agency Is A
Family
Owned And Operated Company
Our mission is to always keep our personal service and commitment to our clients. Our clients have our direct numbers and can reach us 24/7. We promise to never loose that personal touch. We believe this is why we are one of the fastest growing security companies in the southeast.
• • Strawn Security Services, Inc.
Executive Vice President Operations Director Atlanta Police Department Graduate F.B.I. Academy / Organized Crime Homicide Task Force / Lead Investigator Over 900 hours Specialized Investigative Training Federal Task Force Agent (3) years 31 Service Awards / Certificates Intelligence Unit / Special Investigations (6) years John K. Brown CEO/Chairman Monica Brown Vice President / CFO • Paradigm Security Services, Inc.
Director of Security Training Coordinator Human Resource Manager Accounts Management Director • Georgia Pardons and Paroles Agency Paralegal Assigned to all Major Felonies Field Operations Coordinator Executive Board Member of the Parole Association of Georgia Payroll / Human Resources
Applicant Screening
Southern Protection Agency will provide you with certified, licensed, insured, and bonded Security Guards. Each Security Professional has been screened to the standards of the local and state law enforcement agencies. Officer training continues even after placement in the field and we offer supervisor courses to those who qualify.
from us and our guards.
Here is what you can expect I.
Our pre-employment background investigation matches that of most police department jurisdictions. In addition, Southern Protection has employed a staff that calls for the initial screening of our personnel to undergo a pre-employment, verbal and written psychological exam and a psychological interview. Furthermore, our personnel all submit to a battery of aptitude tests, a 5-panel drug screening, and extensive in-service training regarding criminal law and police defensive tactics.
Prior to commencement of a contract, we will provide you with the full applicant investigation of each proposed security guard.
II.
We offer three types of uniformed guards: Construction patrol, Residential and Hospitality, Concierge and Reception. Each officer is assigned dependant upon their training, employment history, and physical capabilities. Supervisors are on duty 24 hours a day, 365 days per year for your convenience and will regularly make spot checks to prevent the issue of complacency. It is our belief that in order to assure the best quality of service that we stand by, we must keep close relationships with our personnel both on and off duty.
III.
All of our security guards will be equipped with two-way radios or equivalent to ensure constant communication with our management team.
IV.
Each and every security guard will be in-serviced regularly regarding your specific site to further enhance the protection we provide.
V.
The quality we bring to your environment begins long before you see our security guards.
The Board of Directors has resolved to make the recruitment and training of our personnel the key to our success; in that, we conduct hiring initiatives on a regular basis with over 500 applicants per year, with an average of only 25 new appointees. Once an application is accepted, the individual must first complete initial basic training before being placed on a post.
Driving instructors further conduct training in emergency E.V.O.C. before the guard is allowed to operate company vehicles on your site.
VI. Basic training exceeds that of any of our competitor’s programs.
The knowledge of our management team is passed on to our new employees. In addition to the state mandated certification courses, accordance to their assignment and rank must attend: personnel in 40-hour Police Defensive Tactics Training 12-hour Patrol Techniques & Criminal Law 8-hour Customer Service Seminar Advanced Individual Merit Courses *Officers working construction or hazardous sites must also complete OSHA training as outlined by federal regulations.
VII. Our uniformed security guards are trained to act as a criminal deterrent by adopting the principals of the C.P.O.P
(community police officer program)
methodology. Simply put, our guards are encouraged to be an approachable source of information to patrons, residents and employees.
Letting the public know that we are there for them generates a feeling of community and safety.
VIII. Our security guards are trained to make visible patrols throughout our properties in undetermined patterns. We encourage our personnel to interact with your patrons, residents, and employees in addition to standing a fixed post.
Being diverse in our assignments would be essential in your patrol.
IX. Our company
Reinforcement.”
has developed a theory of
“Enforcement through
The management, having thirty combined years of security and law enforcement experience, has realized that prevention of crime can be accomplished by utilizing tactical approaches, rather than accusations and the traditional methods of our predecessors.
The art of
verbal judo
is commonplace in our organization and has often been effective in deescalating volatile situations.
X.
Our uniformed security guards are outfitted with police-type uniforms. Our corporate general orders, require that our personnel keep their uniforms pressed and clean at all times. Their shoes are polished; military-style and men are clean-shaven with neat haircuts. Our female officers are held to the same standard. We pride ourselves on the appearance of our personnel, as they are representing our agency on your property.
Security Patrol Officers
Southern Protection is dedicated to providing you with professional officers to not only deter crime while on patrol, but to assist patrons and residents as well.
Vacationing residents will be provided a mechanism in which security checks of their respective residences can be viewed upon their return. Certain areas of your property will be identified as priority and will be patrolled a minimum of (2) times per shift.
Daily logs will be filed and available upon request.
All traffic observations will be documented and provided to our client. In the event of a lane or road closure, officers will man the closure until proper signage and detour route can be established and the proper emergency departments can arrive on the scene.
We offer foot patrol officers, as well as bike, cart, and vehicle patrols. All officers undergo rigorous driving training in all kinds of adverse conditions as well as patrol observation training.
Customer Service
Our dispatch and employee care center is available 24/7 and can access your account at anytime. Billing questions, insurance requirements, as well as direct connection with our senior staff can all be done by dialing 1-888-3-4PATROL.
Fire / K-9 Patrol / Search and Rescue
We have received high praise from clients and others that have had the opportunity to witness our guards go from patrol, to rescue on a moments notice. All of our patrol officers cross train with emergency departments and actively assist in such disasters as house fires, CPR, and a lost child.
With the employment of law enforcement, we are able to utilize their expertise and place them in our training program so that you are getting a lot more than just a guard, you are getting a highly trained and diverse professional that can change roles in a matter of seconds.
Maritime Patrol
Our officers are trained locally prior to placement on site. Advanced training on Georgia state law, property regulations, boater safety, and other emergency procedures will be completed prior to initiating our service to the community. Our officers are cross trained and patrol with other officers currently serving on other water ways.
Golf Course Security
We provide you with the level of country club security that you need.… ….when you need it. From the everyday rounds, to the masters, we are able to provide you a complete line of security defense to fit the needs of the day. From security on a golf cart to a complete CCTV surveillance and monitoring systems.
These systems come with remote “IP” addresses which can be viewed from the front security office, or in the operation manager’s home. As the crowds grow, we will implement the security to adapt. Law enforcement will be brought in to assist with the larger crowds as well as the deployment of traffic officers to assist with the flow over and to maintain safe passage for other patrons as well as tournament guest.
Law Enforcement Support
Southern Protection will provide you with certified law enforcement personnel to assist with major holidays, special events, and specific issues that call for a more aggressive approach.
These officers have a vested interest in your site or property as they are employed on a regular basis by our company and they participate in our training programs with our security guards to maintain the highest level of service and professionalism with a proactive approach.
With the utilization of these officers, we are able to proactively patrol a certain area of concern, and of course ease the minds of residents as they see the local enforcement officers on site conducting patrols.
Southern Protection is one of the few companies in the business that has been granted permission to utilize Georgia State Patrol Officers on non state contracted sites.
This is credited to our companies reputation and the level of insurance that we provide our police officers separate from their department.
Electronic Surveillance / Access Monitoring
Southern Protection provides flexible equipment packages so that you can customize a security system that meets your specific needs. Whether you’re in need of residential, commercial, or construction monitoring we have an experienced installation team to properly install your equipment as well as staff members that will walk you through the system so that you get the most out of your product. Monitoring cameras not only capture illegal activity, it also provides you a chance to monitor employee and patron activity as well. Monitoring is a great tool for risk management purposes as well as false claims of loss or theft.
If we could pick one thing that best describes how different we are from other companies in this field, it would be this: Any alarm dispatched goes out to all officers in the area and not just the 911 system.
This is due to the Nextel communication in place through our security force as well as our law enforcement officers. This results in precious minutes being maximized with an “ALL UNITS IN THE AREA” response and not just the officer on routine duty called for service.
XORA Time Manager Security Patrol Tracking System
In keeping with today’s technology, we have implemented another measure to track our guards while they patrol your property.
The new thing about XORA….you can track them too !!!
• • • • • • • From employees arriving for duty, patrolling, assigned a post, and ending their tour of duty, you will have the capabilities of knowing exactly what you are being billed for. The XORA system helps our clients by: Keeping accurate recordings of guard shifts to ensure correct billing.
Check the speed of the patrolling guards and pinpoint their location.
Recording of any property damage, viewable from any computer.
Printable and Instant filing of incident reports and daily logs.
Client access to message guards while they are on patrol.
Geographical fence alerts our clients and our dispatch when a guard leaves his responsible area.
Clients are provided access codes for their property and are able to monitor at the same level as our dispatch.
Alert condition
Speeding Stop Black Box Idle Shift Start Shift End Tracking Job Information
Brief description
Sends notifications if the user is speeding beyond the agreed speed.
Sends notifications if the user has stopped for more than the specified time.
Sends notifications if the vehicle's engine is idling for more than the specified time interval.
Sends notifications if the user has NOT logged in to the Shift in the time specified.
Sends notifications if the user has NOT ended a shift in the specified time.
Sends notifications if tracking data is NOT received within the specified duration.
Sends notifications if the Job information is NOT received.
Tracking User Count Send notifications if the Tracking User count is less than the tracking User count set in the alert.
Remote Start / Stop Monitors the phone application and ensures that it is running during specified work hours. This feature requires a Nextel public IP on the phone.
Location Field Overtime Dispatch Job Duration Sends notifications if the user is not present in the notified location for the event set up in the alert.
Sends notifications to the administrator when the user sends the Field Alert.
Sends notifications when the users are about to exceed the shift time and alert them when they exceed the shift time.
Sends notification to the users about job status.
Sends notification to the supervisors about the time taken to complete a job.
In conjunction with the other capabilities of the XORA program, a “geofence” can be created to insure that the patrol officers do not leave their assigned area without an alert being sent to the site manager. If desired, all alerts including excessive speed, location, shifts, and positions can be viewed and/or forwarded to a member of the client’s staff.
This is the level of commitment we are prepared to give you to show even more that we are dedicated to the quality of service that you will receive.
In Addition to our Xora tracking system, we also use the Deggy System depending on our customer’s preference.