Transcript Presentation Title - Consumers International

Consumer Rights
Helen McCallum
Consumers International
1 March 2012
About Consumers International
• 220 member organisations in 115 countries
• Funded by membership fees and donors
• Global research and campaigns through our members
• Champion consumer rights within international decisionmaking processes
About Consumers International
Our Mission is to build a powerful movement to champion
consumer rights and to help protect and empower consumers
everywhere.
Our Vision is of a world where people have access to safe and
sustainable goods and services, exercising their individual
rights as consumers and using the force of their collective
power for the good of consumers everywhere.
About Consumers International
• A brief history of the consumer rights movement
• The challenges to consumer rights
• How we are meeting those challenges
• What the future holds for consumer rights
About Consumers International
• International Organisation of
Consumer Unions (IOCU,
later CI) founded in 1960
• An international information
exchange for consumer
product testing
“Consumers by definition,
include us all. They are the
largest economic group,
affecting and affected by
almost every public and
private economic decision.
Yet they are the only
important group... whose
views are often not heard.”
 Right to safety
 Right to be informed
 Right to choose
 Right to be heard
The right to safety
The right to be informed
The right to choose
The right to be heard
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The right to satisfaction of basic needs
The right to redress
The right to a healthy environment
The right to consumer education
The right to satisfaction of basic needs
The right to redress
The right to a healthy environment
The right to consumer education
The future of consumer rights
The future of consumer rights
Missing consumer rights?
[email protected]