Transcript CIRCULATION - UNL Content Management System

CIRCULATION
OPEN HOUSE
March 25, 2011
Circulation Services Welcome
• Circulation is a rapidly changing unit within the UNL Libraries.
• Nature of collection use has changed, but so has the role of the
unit.
• Number of extra-departmental roles, expanding job duties and
horizons.
• Circulation has two primary roles within the UNL Libraries and
several secondary ones.
– Patron Services
– Collections
• Included today are some highlights presented by various staff.
Patron Services
• Patron Services includes all functions at the Circulation Desk.
• Also includes searching, fines and billing, and patron database
management, to name a few.
• Patron Services not limited to Love Library or UNL users
– Reciprocal Users
– Community Users
– High School Users
Collection Services
• Collection Services within the Circulation unit
– Love Stacks Maintenance
• Reshelving, shelfreading, shifting of collections
– Love Inventory
• Inventory and barcoding
– LDRF
– Reserves
Other Circulation Functions
• Delivery Services
– Both collection and patron oriented
• Facilities and Maintenance
Patron Services
High School Users
– Goal is to provide high school students with the resources
and knowledge required to research and create/compose a
project of high academic standards.
– September 1 – May 1
– Primarily students from eastern Nebraska.
– Allowed to check out 10 items and renew once.
– Students search and download articles through EBSCO.
– Participating high schools are responsible for materials and
fines.
• 2011 is the third year in which the program ended with
all fines were paid and materials returned.
Desk Student Supervision
– Student Supervision
• Train/Schedule 20-24 students (10-25 hours weekly per
student)
– Patron Maintenance
• 150-200 per month
– Patron Registration ILL
• 10-35 daily (depending on class assignment)
– Schedules
– Offline check in/out
• Spanish Institute
• Kawaski Reading Room
• Confucious Institute
Evening Supervision
• Supervise circulation desk from 5 p.m. to close
– 2-3 student workers
• Responsible for building security
• ILL Document Delivery
– Search/Scan/Send leftover requests
• Searches/Claim Returns/Recalls
– 10% of time
– 12 searches/recalls a week
– Average 10 claim returns a month
Fines/Billing
– Send out replacement bills at the beginning of each month.
• Average of 200 items (100 patrons)
• Prices adjusted from standard replacement cost ($140)
– Work with Student Judicial Affairs to place and release
registration holds.
• Average of 100 holds per month.
– Process lost and missing books.
• Books claimed returned will be searched for 4-6 weeks.
• Withdrawn after 1 year
– Reciprocal Institutions
• Work with other universities to place holds on accounts
for fines and unreturned books.
Collection Services
Reserve Collection
• Faculty and teaching assistants may place books,
journal articles, and other materials on reserve for
student use.
• Over 175 different courses using the reserve
service in Spring 2011
• E-Reserves vs. Print/Hard Copy
• Copyright Laws and Fair Use Guidelines
Reserve Collection
Stacks Maintenance
• Stacks Maintenance
includes:
–
–
–
–
Shifting/Shelfreading
Reshelving
Signage
Specialized Collections
(Periodicals, etc.)
– LDRF Transfers
• Also includes projects
for Branches doing
some of the above, as
needed
2010-2011*
Shelf-reading
13,511
Shifting
21,041
Shelving
70,233
Other Assignments
223,859
*numbers in minutes
Delivery
• Material needs to be moved around the collection regularly.
• Not just books, but includes furniture, equipment, supplies, etc.
• Primary mode of transportation for all LDRF materials.
• Also includes donations, satellite locations, and special projects.
• Every branch is scheduled for twice daily deliveries.
• In 2010, delivery drove 7,979 miles.
Barcoding/Inventory
– Barcoding
• Scan books in order to place
barcodes on those with only the
OCR number.
• This process also double-checks
that all books are checked-in
before being put on the shelves.
– Inventory
• Scan a cart of books at a time and
checking their records in
Millennium.
• Problem books are sent to either
Tech Services or Preservation.
2010-2011
Reshelved Items
126,470
Reshelved BPER
17,071
Inventory Items
114,943
Barcoding Items
86,077
LDRF
–
–
–
–
–
–
–
520,000 books in the collection
Archives/Spec books
5,000 archival storage boxes
Summer: 10 requests per day
Academic Year: 24 requests per day
Average 100 pages per day (50 scans two text pages each)
ILL and Internal Requests
• Prepare requests for printing and distribution.
• 6-7 ILL requests per day
Circulation Staff Listing
•
•
•
•
•
•
•
•
•
•
•
•
•
Deb Pearson – Circulation Librarian and Unit Head
Holli Beckmann – Returns
Gary Dolan – LDRF
Jody Imus – Delivery
Robert McCown – Night Supervisor
Bob Medcalf – Delivery
Melissa Mosier – High School Program/Saturdays
Neil Puls - LDRF
Chanty Stovall – Reserves
Michael Straatmann – System Stacks
Sandy Tondreau – Student Desk
Barb Turner – Desk Coverage
Cory Vogt – Fines and Billing
Questions?
Presentation assembled by Holli Beckmann and Michael Straatmann. Information from
Circulation Staff.