Transcript IMPROVED CUSTOMER SERVICE: A CHALLENGE

SOUTHERN UNIVERSITY AT NEW ORLEANS
Accreditation Initiatives: What’s Next?
RECOGNITION
CORE REQUIREMENTS
Standard
Chair/Facilitator
2.1, 2.2, 2.3, 2.6
Dr. Joe Omojola/Att. Wesley Bishop
2.4
Dr. Michael Ralph/Att. Wesley Bishop
2.5
Dr. Michael Ralph
2.7.1 to 2.7.4
Dr. Lisa Mims-Devezin/Adegboye
2.8
Dr. Sudipta Das/Adegboye
2.9
Dr. Mostafa Elaasar/Shatiqua Mosby-Wilson
2.10
Dr. Donna Grant/Adegboye
2.11.1 & 2.11.2
Mr. Woodie White/Ukpolo
2.12
Dr. Pamela Wanga/Dr. Danielle Duffourc
COMPREHENSIVE STANDARDS
Standard
Chair/Facilitator
3.1.1
Dr. Michael Ralph
3.2.1 to 3.2.14
Dr. George Amedee/Wesley Bishop
3.3.1.1 to 3.3.1.5
Dr. Michael Ralph/Dr. Shawan Bellow
3.4.1 to 3.4.12
Att. Wesley Bishop
3.5.1 to 3.5.4
Dr. Murty Kambhampati/Dr. Frank Martin
3.6.1 to 3.6.4
Dr. Pamela Wanga
3.7.1 to 3.7.5
Dr. Sudipta Das/Adegboye
COMPREHENSIVE STANDARDS (continued)
Standard
Chair/Facilitator
3.8.1 to 3.8.3
Dr. Mostafa Elaasar/Shatiqua Mosby-Wilson
3.9.1 to 3.9.3
Dr. Donna Grant/Adegboye
3.10.1 to 3.10.5
Mr. Woodie White/Ukpolo
3.11.1 to 3.11.3
Mr. Woodie White/Ukpolo
3.12
Dr. David Adegboye
3.13
Dr. David Adegboye
3.14
Dr. David Adegboye
FEDERAL REQUIREMENTS
Standard
4.1, 4.2 & 4.3
Chair/Facilitator
Att. Wesley Bishop
4.4
Dr. Henry Mokosso/Adegboye
4.5
Att. Wesley Bishop
4.6
Att. Wesley Bishop
4.7
Dr. Brenda Jackson
Ms. Ada Kwanbunbumpen
Coordinator of Institutional Effectiveness
Dr. Danielle Duffourc
Accreditation Support Officer
Council on Social Work Education (CSWE)
Reaffirmation Report:
Dr. Beverly Favre
Associate Professor
Dean, School of Social Work
WHAT’S NEXT?
SACS-COC Regional Accreditation
0 QEP Implementation
0 QEP Impact Report
0 Fifth-Year Interim Report
0 Periodic Program Review – New Cycles
0 Quality-Matters (QM) Faculty On-Line Training
Programmatic Accreditation
0 AACSB – International
Association to Advance Collegiate Schools of Business
0 CAHIIM
Commission on Accreditation for Health Informatics and
Information Management
0 AAFCS
American Association for Family and Consumer Sciences
AACSB - International
Dr. Igwe Udeh
Professor of Business
Dean of College of Business and Public Administration
CAHIIM
Ms. Andrea Mignott, RHIA, MBA
Assistant Professor
Director, Health Information Management Program
AAFCS
Dr. Pamela Wanga
Associate Professor of Education
Director/Chair, Child Development and Family Studies
ANNOUNCEMENTS
0 Next Quality Matter (QM) Training
Saturday, January 28, 2012
0 Workshop on 5th – year Interim Report –
February, 2012