Transcript Slide 1
Borough Briefing Countdown II Bus Information in the palm of your hand
Countdown
• • Transport for London and the Mayor are committed to providing real time information (RTI) to passengers across all London’s bus services. Proposal 24 in MTS – Improving Bus Services, specifically provision of RTI via digital channels such as web and mobile phones etc. Dates from Manifesto Pledge – “....allowing passengers to find out where the bus is or due to arrive on the web.....” • Significant advances have been made in technology since we first introduced Countdown in the early 1990’s, low cost radio communications and iBus gave TfL the opportunity to provide RTI across its entire network for the first time • New media channels and formats allow TfL to reach more passengers than ever before at a cost we can afford
Countdown
DELIVERING INFORMATION “DIGITALLY”
Text Message Service
• • • • • The text message service will: Extend real time information beyond the stop environment Enable customers to receive information for a specific route, bus stop and/or all routes serving that stop Entry level service – does not require “smartphone” technology.
Enable visually impaired people to use Text to Speech facility available on some phones Cost 12p/txt for reply in addition to your contracted ‘standard’ network charge
Text Message Service
76870
Internet (fixed and mobile)
The web service : • extends real time information beyond the stop environment and covers the entire network • a flexible service offering search facilities to find a bus stop by – Route Number – street name – post code or area – “Stops near me” – Bus Stop Code • Allows ‘My Stops’ for regular journeys
Countdown
DELIVERING INFORMATION ‘SIGNAGE’
On-street signs
The new signs will: • Utilise the latest technology to ensure easy readability and will adhere to
the latest
Disability Guidelines (LED signs, amber colour on black background) • Be more flexible and adaptable to a wider range of situations • The roll out of 2,500 new Countdown signs will start in autumn 2011 and will be complete by summer 2012 • Sign locations have been agreed following Mayoral review (June 2011) and include existing signs and 800 new sites
On-street signs
Installation: • Trials already underway • Special plans for Olympics issues • Two teams working across London in postcode order
Rollout team 1
1 E 2 SE 3 CR 4 BR 5 DA 6 RM 7 IG 8 EN 9 NW 10 N
Rollout team 2
1 EC&WC 2 SW 3 W 4 NW 5 HA 6 UB 7 TW 8 KT 9 SM
Additional Options
Smartphones and Web ‘Apps’ • Data Syndication – TFL are planning to release the Countdown data via the GLA ‘Datastore’ and www.tfl.gov.uk/developers Indoors • Personal Web – ‘My Stops’ – For personal use the TfL Countdown internet option will allow users to save up to five favourite stops as ‘My Stops’ • ‘Virtual’ Sign – Reception areas – Requests for signs away from bus shelters - It will be possible to subscribe to a service which will allow specific routes/bus stops to be displayed in a suitable location of choice, perhaps a large TV screen in a lobby
Countdown
HOW IT WORKS
iBus
How it works:
Countdown II CSI CSI Client Web Server Map Server Mobile Server SMS G/way SMS Server GSM Sign Server 3G / ADSL / WiFi Web/Mobile SMS Signs Applica tion Server Cloud Application
Countdown
RELEASE PLAN
The new Countdown Service
• SMS and Web/Mobile service – Dates to be confirmed, assumed to be end of September/Early October – Launch page will be tfl.gov.uk/buses • Bus Stop Plates – First plates on stops towards end of September • Sign Roll Out – Trials underway – to be completed by end of September – Roll-out commences in October • Data Syndication – Commences November 2011 • Virtual Sign – Date to be determined – expected in 2012
The new Countdown Service
• The new Countdown system provides Real Time Information (RTI) for
ALL
bus routes and bus stops across London’s network • Information provided via fixed and mobile internet and text message will secure access to bus information both at and away from a bus stop
The new Countdown Service
For further information or feedback about TfL’s new Countdown system, please visit: http://www.tfl.gov.uk/countdown or e-mail: [email protected]