Transcript Slide 1
CLIU 21 Librarians' Consortium Meeting Ask Here PA • Fast facts: – 24/7 live chat – Staffing – Free service for all residents of PA – 70% of users K-12 during school year Access • All you need is Internet access • Logon is anonymous; users are only required to provide a screen name, question, and zip code • Librarian’s respond by having a chat conversation and showing relevant Web sites • Web-based software – No heavy lifting for you How do Students Find Us? How do Students Find Us? How do Students Find Us? Chat Interface Chat Interface – During Chat Chat Widget What Happens? • 5 – 15 minutes • Chat conversation • Provide the information and/or show the patron how to find the answer for future use. • Staff tools = POWER Library, Access PA, Your catalog, Credo Reference & the open web • Follow-up After the Session • Transcripts are reviewed for quality assurance by local and statewide Ask Here PA administrators • Optional e-mail delivery of transcripts Link to Ask Here PA • Every school can link to Ask Here PA • Linking instructions online at askherepa.org/quicklinking.htm – Provides staff with referring URL askherepa.org/quicklinking.htm Ask Here PA Course • Understanding & Promoting Ask Here PA • 3 Act 48 credits • WebJunction – http://pa.webjunction.org/ • More courses from Access PA – www.accesspa.state.pa.us/wjcourses.htm Your Students • We love them! …but not all at once • Limit simultaneous logons – Stagger logon times – Pair them up into groups • We help with school related work and research, but… – We don’t do “solve for x” or reading comprehension During Chat • They can tell us what they know already • Patience is… – Not logging in again because you want it faster – Understanding research can take time • Provide an e-mail and we can send more! Lesson Plan • A Good Question Gets a Good Answer – askherepa.org/lessons/goodquestion.htm Ready-to-Go Presentation • In PPT and PDF We are Socially Inclined • http://www.facebook.com/pages/Ask-HerePA/148629061859944 • http://twitter.com/askherepa Questions?