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PULMAN:
Public Libraries Mobilising Advanced Networks
Thematic Network
IST Programme - 5FP
May 2001- May 2003
Rob Davies
PULMAN Project Manager
MDR Partners
e-Europe 2005: Action Plan
Priorities relevant to public libraries
• modern public services
– e-government, e-learning, e-health
– interactive
– multiple platforms
• e-inclusion - ‘an Information Society for All’
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digital skills
lifelong learning
public access points
special needs
access in remote areas
• applications and content
• broadband infrastructure
e-Europe: where public libraries stand
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knowledge of users' requirements
physical focus
librarians have or can develop the necessary skills
tradition of supporting access to information
• very wide large existing usage (c 120 million)
• progress in many EU countries in:
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complementing book-based services with digital facilities
reinforcing the educational role of librarian guidance
pooling internet-based experience and resources
allowing citizens to have hands-on access
PULMAN
Objectives and Scope
• strengthen performance, help achieve potential of
public libraries
– new economic, social and cultural roles
– emerging e-Europe agenda
• spread strategic initiatives across europe
– member and candidate states
– sensitise national authorities and practitioners
– different starting points - one size will not fit all!
• exchange knowledge, experience, good practice
– promote digital services and best practice centres
• develop cross-sectoral agenda for local services
– starting from a public libraries standpoint
PULMAN Target Audiences
PULMAN
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Practitioners
Policymakers
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Local cultural services
(Museums and archives)
PULMAN Management
COORDINATION TEAM
Antwerp / MDR
MANAGEMENT COMMITTEE
Coordination Team +
Helsinki / Essex / Eblida / Oeiras
Ljubljana
CONTRACT PARTNERS
Management Committee +
Aquitaine / Aarhus / Bremen / Veria / Dublin /
Amitié / Olsztyn / Cluj / MMU(Manchester) / FORCE / IAML
VIRTUAL ADVISORY BOARD
Chris Batt, Adolf Knoll, Walter Koch, Rima Kupryte,
Norma McDermott, Andreas Mittrowann, Klaus Reinhardt,
Ross Shimmon, Jens Thorhauge, Mª José Moura
COUNTRY CO-ORDINATORS
EU COUNTRIES
Contract Partners +
Austria / Luxembourg / Netherlands
Norway / Sweden / Spain
CANDIDATE COUNTRIES
Bulgaria / Czech Republic / Estonia
Hungary / Latvia / Lithuania / Slovak Republic
The PULMAN Network
The EXTended PULMAN Network
PULMAN-XT
June 2002-September 2003
• New countries: EU neighbours
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Albania
Belarus
Bosnia and Herzegovina
Croatia
Macedonia
Moldova
Russia
Turkey
Ukraine
Yugoslavia (Serbia and Montenegro)
How Is PULMAN Operating (1)?
• Guidelines on digital services
– ‘state of the art embodiments of good practice in innovative
public library services’
– support transition to digital service delivery
• 36 national workshops (autumn 2002)
– launch guidelines
– develop public library strategies
– cross-domain agenda (libraries,museums, archives)
• consensus-building at European level
– contact with key organisations/associations/projects
– cross-domain workshop, Den Haag, June 2002
How Is PULMAN Operating (2)?
• training attachments
– 40+ public library managers at EU centres of
excellence
• Policy Conference, Oeiras, Portugal, 13/14 March
2003
– focus on how services can best be delivered at local
level
– manifesto/declaration eg Copenhagen?
How Is PULMAN Operating (3)?
• PULMANWeb www.pulmanweb.org
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country contacts
country reports
PulmanExpress newsletter
news
links
registry of distance learning materials
..and the PULMAN guidelines
“access point and reference tool for professionals
and policy makers”
PLEASE REGISTER AND INTERACT
Country Co-ordinators
• organise support groups of active people
• lobby and energise
– policy makers, practitioners, cross-domain
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organise national workshops
supply country information
ensure participation in policy conference
translate and disseminate guidelines
identify trainees etc
The PULMAN Guidelines
• First edition on PULMANWeb
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(180 pages - navigable web document)
3 main sections: social policy,management, technical
policy introduction
1-page summary of each guideline
links to examples of good practice from each guideline
• being translated into 25+ languages
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process of open review until December 2002
Second edition before policy conference
sustainable service?
PLEASE READ AND COMMENT
The PULMAN Guidelines
Section 1- Social Policy
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social inclusion/e-inclusion
e-government
services for children and schools
services supporting education in adult life
(lifelong learning)
• support for business and the economy
• access to cultural content
The PULMAN Guidelines
Section 2 - Management
• co-operation and partnership
• funding and financing
• performance measures and evaluation
• copyright
The PULMAN Guidelines
Section 3 - Technical
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digitisation
multimedia service delivery
developments in integrated library systems
delivery channels
resource description, discovery and renewal
tailoring of services/personalisation
multilingual issues
Future Vision
• sustainable PULMAN services after project?
• broader local services network to deliver e-europe
– museums and archives at local/regional level
– schools, economic sector (eg cultural tourism)
– IST workshop Copenhagen 4 November - ‘The Business of
Heritage - from Local to Global’
– FP6?
• encourage wider takeup of innovation
– reengineering of services in local authority context
• public/private partnership - deliver ‘web services’?
• benchmarking and co-ordination of policy:
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national authorities
• enlargement and international co-operation
PULMANWeb
www.pulmanweb.org