Transcript Local cultural institutions in an e

Europe’s local cultural
institutionsco-operating in a digital
environment
Rob Davies
MDR, UK
e-Europe 2005: an Information Society
for All: Action Plan
• Dynamic business environment, investment, jobs,
productivity
• Modern public services
– e-government, e-learning, e-health
• e-inclusion
– digital skills, lifelong learning, public access points, special needs,
access in remote areas
• Applications and content
• Broadband infrastructure
– widely available, competitively priced
• Secure information infrastructure
e-Europe: how to get there?
• Exchange of experience
• Good practices, demonstration projects, share lessons from
failures
• Accelerate roll-out of leading edge applications and
infrastructure
• Connect public administrations to broadband
• Interactive public services
• Accessible for all, multiple platforms
• Benchmarking and co-ordination
Libraries, museums and archives:
starting points and trends
• Total registered public library members - 190 million
• Different traditions: variations in public library and archive usage
– 2000 European average public libraries 24%; CEE 15%
– 13% Slovakia - 62% Denmark
• what performance level will attract funding?
• Competition - multi-channel tv, Internet
• In wealthier countries - purchasing replacing lending (books, CDROMS, DVDs , games)
• Remote usage increase - loans and visits decrease
• Museums universally popular ?
• Archives ‘statutory’ role?
Service expansion in local institutions
Virtual (Web-based) and ‘physical’
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Digital divide - IT skills
Learning access and support
Employment skills
Socially excluded groups
Citizens information services
Family and local history
Reading promotion
Digitisation
• Convergence of content in cyberspace
• Lund Principles
• Preservation and access
• Minerva
– policies, standards and tools
• Smaller local institutions
Cooperation and partnership
• Between cultural institutions (libraries, museums and
archives)
– national co-ordination [UK, Norway]
Cooperation and partnership
• Between cultural institutions (libraries, museums and
archives)
– national co-ordination [UK, Norway]
• Within local authorities
– Integration with other local authority services
– Virtual Service Environments?
Cooperation and partnership
• Between cultural institutions (libraries, museums and
archives)
– national co-ordination [UK, Norway]
• Within local authorities
– Integration with other local authority services
– Virtual Service Environments?
• Between public libraries and other libraries
Cooperation and partnership
• Between cultural institutions (libraries, museums and
archives)
– national co-ordination [UK, Norway]
• Within local authorities
– Integration with other local authority services
– Virtual Service Environments?
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Between public libraries and other libraries
With NGOs
With learning organisations
With industry
Types of partnership
• Strategic/development partnerships
– national, regional or local levels.
• Regional or location-based
• Domain-based (eg learning)
• Activity-based (eg for service delivery, preservation,
training, IT development and purchasing)
Europe’s research and development
agenda for local services
IST research programme
• 5th Framework Programme [cultural heritage applications]
– Minerva
– PULMAN (and PULMAN-XT)
• 6th Framework Programme
– Large IPs and NoEs
– CALIMERA
• Co-ordination Action
– MinervaPLUS [candidate countries]
– Community Memory programme
PULMAN - Objectives
• Strengthen performance, help achieve potential of public
libraries:
new cultural, educational and social roles in eEurope
• Exchange knowledge, experience, good practice:
encourage Centres of Excellence for digital services
• Spread strategic initiatives across Europe:
sensitise national authorities and practitioners
• Develop cross-sectoral agendas for local services: starting
from a public libraries standpoint
PULMAN
• Public libraries driven..but also linkages with museums
and archives
• State of the Union
– Benchmarking/country reports [38 countries]
– Trends and forecasts
– Final Project Report
• Influence policy makers and professionals
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Oeiras Conference - Manifesto, March 2003
National and training workshops
NAPLE/Eblida
European Cross-domain meetings
• Monitoring the Oeiras Manifesto
– 10 Point Action Plan
The PULMAN Guidelines
• Identify best practice
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guidelines [2 editions, 22 languages]
new, digital services
social policy, management , technical
20 topics
100,000 words
650 links to good practice across Europe
One Website
www.pulmanweb.org
CALIMERA: main goals
• Prepare Community Memory Research agenda for local services
[call 2004]
– Turn IST research outcomes into helpful digital services for ordinary people
– Digitally-based services which support policy agendas
• Mobilise public libraries, local museums and archives to make best
use of existing technologies
– Extend best practice/guidelines
– Sensitise decision makers
• Work with industry to improve delivery of solutions
• Policy work
• Focus on the needs of the end user
– Usability roadmap for new technologies
– Impact
CALIMERA: basic facts
• 18 months
– expected start December 2003
• 46 partners - local organisations, national authorities,
research centres
– financial coordinator Lisbon; scientific co-ordinator MDR
– Oton Zupancic library, Ljubljana
• Three ‘reference networks’ from each country:
– local authority-based professionals [builds on PULMAN country
co-ordinators + archives , museums]
– national authorities
– industrial partners - the suppliers of local institutions
CALIMERA in each country
• Country Co-ordination Groups
– Active, innovative people
– Public Libraries, Museums and Archives
• Spread the news
• Supply information
• Interact with policymakers and industry
• Breda Karun
Community Memory: what’s in it for the
ordinary user?
• Local identity in Europe + increased exploration of remote
resources
• Promotion of social and cultural inclusion
– e.g. through access to local, ethnic and linguistic cultural heritage
and family history
• Comprehensive living archive of local activities,
occupations, interests and cultural attractions
• Enhanced ability to link up present needs and interests
with an awareness of their historical context
Community Memory: what’s in it for the
end user (2)?
• Concentrating on the contributions of ordinary people to
development of the Information Society
• Addressing the digital divide by improving the delivery of
services
• Tackling educational disadvantage and helping deal with
demographic changes
• Ultimately, access from any home and any vehicle in
Europe to local cultural content
Community Memory: what should it be
support?
• Interactivity - information in both drections
• Motivation - fun for the user
• Creativity - the user can contribute in the form of stories,
pictures, video - photos or art work, music or voice,
Types of cultural content
• Existing resources of Cultural Memory Organisations
– eg oral testimonies, memorabilia and cultural objects in the care of
individuals and communities
• Generation of new digital content by virtual communities
and individuals
– meet specific local information and learning needs:
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Culture is 'everything we do’
– interfaces between culture and knowledge, learning, information
for everyday life
• Music
• Newer content forms e.g. Multimedia, VR/3D
Technologies? What for?
• Lower-cost and efficient digitisation
• Preservation and access to digital cultural objects
• Easy content authoring
– quality management
• Creation of packaged resources eg for learning, tourism
promotion
• Seamless, one-stop searching and discovery of distributed
resources and services
• Promoting interactive communication and transactions
with government
What technologies?
• Personalisation of content creation and access
• Multimedia access and delivery
• Virtual and augmented reality/ simulation
– 'virtual visits' to local cultural institutions
• Devices (digitv, mobiles, cameras) and infrastructure
– (standalone, GSM, 3G, Wi-Fi, broadband)
• Location-based technologies eg GPS
• Terminologies (semantic web)
– ontologies, controlled vocabularies, classification systems, etc to help local
professionals and ordinary end-users
• Developing ‘web services’ models
– reduce the cost of service integration and delivery
• IPR and digital cultural asset management
Some questions
• Standards
– what can be done to make them easier to adopt for local
institutions?
• What priority given to ensuring a critical mass of
digitisation for local institutions - how to afford?
• Simplicity of use
• Metadata or Google?
• Technology can move on too fast for people
– sensibility, training for the end-user is needed.
• 'Downward scalability’
• Business models – should you charge for digital services eg membership
Getting real money for innovation
• Pilot services and roll-out
• National programmes needed
– challenge funding/bidding culture
• ESF/ERDF
– candidate states preparing
• EQUAL programme
– Learning, social inclusion, employment skills
– 3 libraries projects out of 1300
– LearnEast
Conference outcome?
What is the way forward for local
services in Slovenia?