Transcript www.usps.com

Premier Awards
The Premier PCC Program provides a set of national
standards for PCC excellence and addresses
the PCC Network’s core growth strategy:
to “implement and leverage network best practices to create
business growth opportunities for PCC members and the U.S.
Postal Service.”
Based on these national standards, PCCs were recognized as
performing at a Bronze, Silver, or Gold Level.
And now on to the winners!
Bronze Level Award
Akron / Canton PCC
Chippewa Valley PCC
Coulee Region PCC
Erie Area PCC
East Texas PCC
Greater Pittsburgh PCC
Bronze Level Award
Greater Wichita Area PCC
Green Bay Area PCC
Inland Empire PCC
Manhattan Flint Hills PCC
Minnesota Heartland PCC
Bronze Level Award
Peoria Area PCC
South East Minnesota PCC
Southeastern Pennsylvania PCC
Southern Nevada PCC
Southwest Florida PCC
Southwest Idaho PCC
Twin Ports PCC
Silver Level
Capitol City PCC
Greater Omaha PCC
Mohawk Valley Regional PCC
Panhandle PCC
Southern Maine PCC
Southern Tier PCC
Gold Level
Austin PCC
Bay Valley PCC
Baltimore PCC
Buffalo / Niagara PCC
Capital Region PCC
Central Arkansas PCC
Central Florida PCC
Gold Level
Central Massachusetts PCC
Central Missouri PCC
Central New York PCC
Central Ohio PCC
Chicago PCC
Des Moines PCC
Detroit Michigan PCC
Gold Level
Fairfield County Connecticut PCC
Fort Worth PCC
Greater Atlanta PCC
Greater Birmingham PCC
Greater Boston PCC
Greater Charlotte PCC
Gold Level
Greater Cleveland PCC
Greater Dallas PCC
Greater Denver PCC
Greater Hartford PCC
Greater Hudson Valley PCC
Greater Kansas City PCC
Gold Level
Greater Madison Area PCC
Greater Metro Phoenix PCC
Greater New Haven PCC
Greater New Jersey PCC
Greater New York PCC
Greater Oklahoma PCC
Gold Level
Greater Philadelphia PCC
Greater Portland PCC
Greater St. Louis PCC
Greater Triad PCC
Greater Triangle Area PCC
Lehigh Valley PCC
Gold Level
Long Island PCC
Los Angeles PCC
Manasota PCC
Miami-Dade County PCC
Midlands PCC of Greater South Carolina
Mid-Michigan PCC
Gold Level
Milwaukee PCC
Nashville / Middle Tennessee PCC
New Hampshire PCC
North Valley PCC
Northeast Florida PCC
Northern Illinois PCC
Gold Level
Northern Virginia Metro PCC
Northwest Arkansas PCC
Providence Rhode Island PCC
Puget Sound PCC
Sacramento PCC
San Diego PCC
Gold Level
San Francisco PCC
Santa Ana District PCC
Sioux Falls Area PCC
South Central Minnesota PCC
South Suburban PCC
Southeastern Massachusetts PCC
Gold Level
Tampa Bay PCC
Tulsa PCC
Twin Cities PCC
Upstate PCC of Greater South Carolina
Utah PCC
Van Nuys PCC
Washington Metropolitan PCC
Premier Awards
For the 3rd consecutive year, the number
of Premier award winners has set a
record in each category; with a total of 93
for 2012!
That includes a record 18 in the Bronze
category, 6 that reached the Silver level,
and an amazing number of 69 that
achieved Gold status!
Congratulations!
Leadership Awards
The Postal Customer Council
Leadership Awards Program
recognizes outstanding performance
in various categories
of PCC leadership.
And now on to the winners!
Education Excellence
Bronze Award
The Forth Worth PCC
Education Excellence
Bronze Award
The Fort Worth PCC develops, distributes and promotes
enhanced training programs, workshops-in-a-box, events
and educational tools that provide solutions to members
and business mailers needs while improving mail
effectiveness.
In addition to the certificate program they held several
educational and networking roundtable events to help
members grow their business leveraging experts from the
Speakers’ Bureau as well Fortune 500 companies.
The Forth Worth PCC
Education Excellence
Bronze Award
San Diego PCC
Education Excellence
Bronze Award
From their Flats Sequencing
System Tacos and Tours event,
to County Registrar of Voters
mailing solutions event, they
added innovation to their
educational efforts!
San Diego PCC
Education Excellence
Silver Award
Tampa Bay PCC
Education Excellence
Silver Award
Their unique and creative Flat Mail
Stanley mascot and road trip
activities charged their
educational efforts with
excitement and enthusiasm, and
drove their PCC to success!
Tampa Bay PCC
Education Excellence
Gold Award
Central Ohio PCC
Education Excellence
Gold Award
Their focus on cost-savings and decreased
time commitments in the utilization of
established communications vehicles.
Such as webinars, seminars, workshops,
email; combined with a very user friendly
website informed, attracted, and provided
value to their members!
Central Ohio PCC
Communication Excellence
Bronze Award
Greater Portland PCC
Communication Excellence
Bronze Award
The framework of their success continues to
be the many enhanced educational
opportunities for their members and the
business community.
Incorporating direct mail as their
communication vehicle resulted in
increased membership, customer loyalty
and retention.
Greater Portland PCC
Communication Excellence
Silver Award
Greater New York PCC
Communication Excellence
Silver Award
Their strong emphasis on
expanded communications,
additional networking events, and
face-to-face communications
targeting new audiences was a
winning combination!
Greater New York PCC
Communication Excellence
Gold Award
Tampa Bay PCC
Communication Excellence
Gold Award
Their Calendar of Events system,
email blasts, interactive
website, and targeted mailing
system has won them the Gold!
Tampa Bay PCC
PCC Innovation of the Year Award
Greater Oklahoma PCC
PCC Innovation of the Year Award
This new award which recognizes the PCC with the
most unique and effective best practice that is
published on their website and can be implemented
nationwide!
The Greater Oklahoma PCC conducted a very
successful and uniquely executed targeted market
promotion campaign that demonstrated the power of
QR code mailings, while actively engaging city and
state level government to drive recruitment and
membership, and to grow business.
Greater Oklahoma PCC
PCC Industry Member of the Year
Tracey Dunlap, Epic Systems
PCC Industry Member of the Year
Tracey Dunlap, Epic Systems
Over the past 5 year’s, Tracey has demonstrated a
passion for the enhancement and refining of this
PCCs education programs, membership recruitment
and communications.
Her leadership has inspired and impacted every facet
of her local PCC; leading it to Gold status each of the
past 5 years, and various Leadership awards along
the way!
PCC District Manager of the Year
Lorraine Castellano; Long Island District
PCC District Manager of the Year
Lorraine Castellano; Long Island District
Our winner this year serves as her local PCC Co-chair, and
authored its 2012 process plan to more successfully connect,
communicate, and react with the area’s mail preparers and
owners; and to focus on helping them grow their business via
new products and services.
The local PCC membership states that this year’s winner
consistently instills confidence that the group is of value to
the USPS, with the entire district postal staff being engaged,
responsive, and attending general meetings to hear the
group’s feedback and resolve their concerns.
PCC Postal Member of the Year
Raschelle Parker; Manager Marketing,
New York District
PCC Postal Member of the Year
Raschelle Parker; Manager Marketing,
New York District
This year’s winner has been an inspiration and
driving force for their local PCC for the past nine
years; leveraging their experience and knowledge
by mentoring new board members to a seamless
transition each year.
Our winner’s vision, extraordinary people-skills, and
familiarity with all things postal positioned her
PCC to a stellar 2012 year of growth, educational
leadership, and networking opportunities!
PCC Business Partner of the Year
The Oklahoman Direct
PCC Business Partner of the Year
The Oklahoman Direct
They have been very actively engaged serving their local PCC for
over 25 years; mentoring and empowering all of their
employees to do the same, with two of them holding
leadership positions on their PCC Executive Board, and
another two being past recipients of the PCC Member of the
Year award.
They have maintained an active presence at every local level PCC
event and represented their PCC at 8 of the last 10 National
Postal Forum events. And in addition to the design, printing,
and mailing of the local PCC newsletters and promotional
items, they also generously provide meeting rooms at their
facility for PCC educational sessions throughout the year.
PCC of the Year - Small Market
Central Missouri PCC
PCC of the Year - Small Market
Central Missouri PCC
Although this year’s winner is a PCC in a smaller
market, they have made a big impact!
Their unique “Mail Crawl” event, their specialized
and customer-led educational series on the value
of mail, and their constant engagement with both
postal and industry representatives regarding the
most successful mailing techniques have earned
them the two thousand twelve Small Market PCC
of the Year award.
PCC of the Year - Large Market
Twin Cities PCC
PCC of the Year - Large Market
Twin Cities PCC
Their theme this past year was “Open Your
Imagination to a World of Innovation”, and
from their website redesign and utilization,
to their unique use of their membership
cards for increased engagement and
participation value to their members, they
have truly excelled in demonstrating that
intent!
Congratulations
to all our winners!