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Philanthropy Leadership Council State of the Industry Market Trends at the Intersection of Philanthropy and Health Care NACCDO April 25, 2013 Michael Hubble [email protected] 5 Giving on a Slow Rebound? Change in Charitable Contributions1 ©2011 THE ADVISORY BOARD COMPANY • 23321A Overall 2008 2009 2010 To Health Organizations2 2011 1) Adjusted for inflation. 2) Includes clinics, hospitals, health related research facilities , disease-specific organizations for research or patient/family support, mental health services or research, and health policy centers. 2008 2009 2010 2011 Source: Giving USA 2011: The Numbers; “U.S. charitable giving shows modest uptick in 2010 following two years of declines,” June 20, 2011, available at: http://www.philanthropy.iupui.edu/news/2011/06/prGUSA.aspx; Philanthropy Leadership Council analysis. 6 The Real Picture Change in Charitable Contributions Indexed to 2007 ©2011 THE ADVISORY BOARD COMPANY • 23321A To Health Organizations 2007 2008 1) Adjusted for inflation. 2) Includes clinics, hospitals, health related research facilities , disease-specific organizations for research or patient/family support, mental health services or research, and health policy centers. 2009 2010 2011 Source: Giving USA 2011: The Numbers; “U.S. charitable giving shows modest uptick in 2010 following two years of declines,” June 20, 2011, available at: http://www.philanthropy.iupui.edu/news/2011/06/prGUSA.aspx; Philanthropy Leadership Council analysis. 7 Three Flashpoints in Health Care Policy Event Timeline November 2012: • Economy issues central to elections • Medicaid budgets influence state elections • Potential House & Senate majorities shift ©2012 THE ADVISORY BOARD COMPANY • 25355A Supreme Court Ruling June 2012: • Individual mandate upheld • Medicaid expansion upheld, but states may “opt out” without impact on existing Medicaid funds 2012 Elections End-of-Year Budget Debate December 2012: • “Doc fix” worth $18B set to expire • Bush tax cuts set to expire • Federal government hits debt ceiling limit of $16.39T • $1.2T Sequester cuts take effect, including 2% cuts to Medicare • Debt ceiling deal further cuts spending Source: Advisory Board interviews and analysis. 8 Health Care Likely On the Chopping Block But Little Agreement on How Distribution of Spending in 2012 Budget (Estimate) Possible Approaches to Reducing Health Care Spending Other Health Care1 Interest on Debt 12% Eligibility changes Provider rate cuts Decreased supplemental payments Fraud, waste reduction Cost shifting to beneficiaries Payment model overhaul (i.e. voucher system) 8% ©2011 THE ADVISORY BOARD COMPANY • 23321A 29% 27% 24% Social Security Defense 1) Includes spending for Medicare, Medicaid, CHIP, substance abuse and mental health services, National Institutes of Health, and Food and Drug Administration. Source: www.whitehouse.gov; Health Care Advisory Board interviews and analysis. 9 Hardly a More Critical Time of Need Hospitals and Health Systems Under Immense Margin Pressure Hospital Operating Margins Moody’s Rated Hospitals > 5% 17% 20% < 0% ©2011 THE ADVISORY BOARD COMPANY • 23321A 0% – 5% 63% Source: Daily Briefing, “Moody's: Hospital revenue growth at 20-year low, in 'critical condition‘, August 10, 2011, http://www.advisory.com/DailyBriefing/2011/08/10/Moodys-Hospital-revenue-growth-at-20-year-low-in-critical-condition; Daily Briefing, “Moody's: Hospital downgrades return to credit crisis levels,” July 18, 2011, http://www.advisory.com/Daily-Briefing/2011/07/18/Moodys-Hospital-downgrades-return-to-credit-crisis-levels; Moody’s Investor Service, “Moody's: Not-for-profit hospitals face revenue reductions across the board,” August 9, 2011, available at: http://www.moodys.com/ research/Moodys- Not-for-profit-hospitals-face-revenue-reductions-across-the?lang=en&cy=global&docid=PR_224301#; Advisory Board analysis. 10 Four Forces Shaping Future Margins Financial, Clinical Profiles Shifting Dramatically Decelerating Price Growth • Federal, state budget pressures constraining public payer price growth • Payments subject to quality, cost-based risks Continuing Cost Pressure • No sign of slower cost growth ahead • Drivers of new cost growth largely non-accretive ©2011 THE ADVISORY BOARD COMPANY • 23508A • Commercial cost shifting stretched to the limit Shifting Payer Mix • Baby Boomers entering Medicare rolls • Coverage expansion boosting Medicaid eligibility • Most demand growth over the next decade comes from publicly insured patients Deteriorating Case Mix • Medical demand from aging population threatens to crowd out profitable procedures • Incidence of chronic disease, multiple comorbidities rising Source: Health Care Advisory Board interviews and analysis. 11 Decelerating Price Growth New Baseline Already Challenging Affordable Care Act Significantly Reduces Public Payments Impact of Affordable Care Act on Provider Rates Cumulative Federal Revenue from Decreased Medicare and Medicaid DSH Payments $22.0 B $110 B $17.0 B $14.0 B Cuts to Medicare Fee-For-Service rates $12.6 B ©2011 THE ADVISORY BOARD COMPANY • 23508A $36 B Cuts to Disproportionate Share Hospital (DSH) payments $8.4 B $7.6 B $3.6 B $0 B $500 M 2014 $1.1 B 2015 $3.5 B $1.7 B 2016 Medicare 2017 2018 2019 Medicaid Source: US House of Representatives, “Amendment in the Nature of a Substitute to H.R. 4872, as Reported,” accessed March 18, 2010; US Senate, The Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act,” accessed December 24, 2009; Health Care Advisory Board interviews and analysis. 12 Decelerating Price Growth Cost-Shifting Possible, But For How Long? Commercial Subsidy Under Ever-Greater Pressure Payment-to-Cost Ratios, by Payer1 134.1% ” 2009 Ratio Private Payer Running on Empty “If we could squeeze more out of our payers, we would. But I don’t think there’s much left to squeeze.” ©2011 THE ADVISORY BOARD COMPANY • 23508A CEO 2000 1) Includes Medicaid Disproportionate Share Hospital payments. Medicare 90.1% Medicaid 89.0% 2009 Source: American Hospital Association Chartbook, available at: http://www.aha.org/aha/research-and-trends/chartbook/index.html, accessed April 26, 2011; Health Care Advisory Board interviews and analysis. 13 Decelerating Price Growth Deceleration in Private Payer Pricing Likely Pressures on Commercial Pricing 1 2 Regulatory scrutiny of premium increases intensifying Exchange-based coverage diluting average commercial price 4 ©2011 THE ADVISORY BOARD COMPANY • 23508A 3 Quality performance risk increasingly prevalent Employers increasingly willing to restrict choice 5 New payment models demanding utilization management Source: Health Care Advisory Board interviews and analysis. 14 Continuing Cost Pressure Long-Term Cost Growth Continuing Market, Regulatory, Demographic Pressures Mounting Expenses per Adjusted Admission Drivers of Continued Cost Growth: $10,045 Market pressures pushing up unit costs of labor, other inputs $6,509 ©2011 THE ADVISORY BOARD COMPANY • 23508A $4,588 Overhead expenses swelling as new IT mandates take hold Cost Growth, 1989-1999: 3.6% 1989 Cost Growth, 1999-2009: 4.4% 1999 2009 Aging, sicker population requiring increasingly complex, costly care pathways Source: American Hospital Association Chartbook, available at: http://www.aha.org/aha/research-and-trends/chartbook/index.html, accessed April 29, 2011; Health Care Advisory Board interviews and analysis. 15 Shifting Payer Mix Baby Boomer Surge Beginning Medicare Rolls in Line to Increase Dramatically 2011 US Population Distribution By Age 75 M Baby Boomers ~7,000/day Newly eligible Medicare beneficiaries ©2011 THE ADVISORY BOARD COMPANY • 23508A 23% Percentage of population covered by Medicare in 2030 Source: U.S. Census Bureau, available at: http://www.census.gov, accessed on September 13, 2011; Kaiser Family Foundation, available at: http://www.kff.org/medicare/h08_7821.cfm, accessed on September 13, 2011; Health Care Advisory Board interviews and analysis. 16 Shifting Payer Mix Moving Ever Closer to Single Payer Medicare to Constitute Majority of Discharges by 2021 Inpatient Volume by Payer Class 2011 2021 0.3% Self Pay Self Pay 5% Commercial ©2011 THE ADVISORY BOARD COMPANY • 23508A Commercial 37% 35% 27% Medicare 52% Medicaid Medicare 20% 22% Medicaid Source: Health Care Advisory Board interviews and analysis. 17 Shifting Payer Mix Future Demand Will Not Fund Capacity Expansion Even at Current Prices, Public Payments Fail to Cover Total Costs Average Payment Relative To Cost1 By Payer Medicare, Medicaid volume growth unable to finance capacity expansion 134% ©2011 THE ADVISORY BOARD COMPANY • 23508A 100% Commercial 1) Fully-allocated costs. 2) Includes Medicaid Disproportionate Share Hospital payments. 90% 89% Medicare Medicaid2 Source: American Hospital Association Chartbook, available at http://www.aha.org/aha/research-and-trends/chartbook/index.html, accessed April 26, 2011; Health Care Advisory Board interviews and analysis. 18 Deteriorating Case Mix More Medicine On the Horizon Public Payer Volumes Composed of Predominantly Medical Cases Medical and Surgical Shares of Volume, by Payer Commercial Surgical Medicare Surgical 39% Surgical 27% 61% Medical ©2011 THE ADVISORY BOARD COMPANY • 23321A Medicaid 24% 73% Medical 76% Medical Source: Health Care Advisory Board interviews and analysis. 19 Deteriorating Case Mix Chronic Disease Growth Outpacing Population Growth Projected Increase in Chronic Disease Cases 2003-2023 62.0% 53.0% 39.0% ©2011 THE ADVISORY BOARD COMPANY • 23321A 29.0% 41.0% 54.0% 19%: Projected population growth, 20032023 31.0% Source: Milken Institute, available at: http://www.milkeninstitute.org/ pdf/chronic_disease_report.pdf, accessed April 27, 2011; Health Care Advisory Board interviews and analysis. 20 Deteriorating Case Mix Shift in Case Mix Posing Powerful Margin Threat Destabilizing our Second Pillar of Cross-Subsidy Inpatient Contribution Income Weighted Per-Case Average $6,110 ©2011 THE ADVISORY BOARD COMPANY • 23321A $2,927 Surgery 1) Top quartile by share of inpatient discharges paid by Medicare or Medicaid. Medicine Source: Medicare Cost Reports; Health Care Advisory Board interviews and analysis. 21 Welcome to Pleasantville Average Care for Average People Case in Brief: Pleasantville Hospital ©2011 THE ADVISORY BOARD COMPANY • 23321A Key Characteristics 300 2.2% 73% Number of beds Operating margin Medical share of case mix • Health Care Advisory Board model hospital • Revenue, cost, and operational inputs based on national averages • Inputs adjusted to forecast impact on future financial performance • Offers insight into relative opportunity of pulling various margin improvement levers Source: Health Care Advisory Board interviews and analysis. 22 The Unsustainable Acute Care Enterprise An Untenable Future Without Major Improvements Overall Impact of Market Forces at Pleasantville 2022 2.2% Projected Operating Margin, 2022 Current Margin 4.0% • Health Care Advisory Board model hospital • Revenue, cost, and operational inputs based on national averages Goal 19.8%: Total Gap-to-Goal Includes effects of: • Price growth trends ©2012 THE ADVISORY BOARD COMPANY • 25646B Case in Brief: Pleasantville Hospital • Cost growth trends • Payer mix shift • Inputs adjusted to forecast impact on future financial performance • Offers insight into relative opportunity of pulling various margin improvement levers Key Characteristics • Case mix deterioration 300 2.2% 73% Number of beds Operating margin Medical share of case mix (15.8%) Source: Health Care Advisory Board interviews and analysis. 23 Achieving the New Performance Standard Inaction Not an Option ©2011 THE ADVISORY BOARD COMPANY • 23321A Nine Imperatives for Achieving the New Performance Standard 1. Maximize Revenue Capture 2. Excel Under Performance Risk 3. Bend Labor Cost Curves 4. Standardize Clinical Care Pathways 5. Redesign Inpatient Care Models 6. Build Effective Capacity 7. Reassess Supply of Less Profitable Services 8. Deflect Demand of Less Profitable Services 9. Secure Surgical Market Share More relevant implications for health care philanthropy Source: Health Care Advisory Board interviews and analysis. 24 Imperative #6: Build Effective Capacity Demand Growth to Outpace Physical Capacity Long-term Capacity Constraints In Play as Demand Grows Capacity Crunch at Pleasantville Projected Occupancy Without Capacity Expansion ©2011 THE ADVISORY BOARD COMPANY • 23321A Practical limit of average occupancy 103% 80% 5,118 uncaptured discharges 73% 2011 2021 Source: Health Care Advisory Board interviews and analysis. 25 It Makes Sense To Fill the Bed… Growth is Good, as Long as You Have a Place for It Contribution Profit per Case By Payer Commercial 55% Medicare Effect of Demand Growth Without Capacity Constraints Hospital significantly below maximum occupancy; able to absorb all new demand Volume growth mitigates negative impact of worsening case mix 43% ©2011 THE ADVISORY BOARD COMPANY • 23321A Impact of Fully Captured Demand Medicaid 22% (3%) 38% 33% Change in inpatient revenue per case Change in inpatient volume Change in total inpatient revenue Source: Health Care Advisory Board interviews and analysis. 26 …But Not to Build the Bed Improved Throughput Most Feasible Way to Capture Excess Demand Pleasantville Capacity Crunch ©2011 THE ADVISORY BOARD COMPANY • 23321A Staffed Beds: 300 Average LOS: 4.8 days Average Occupancy Limit: 80% Excess Demand: 5,118 discharges Option 1: Constructing New Facilities Option 2: Overloading Current Resources Option 3: Expediting Patient Throughput Action: Build 85 New Beds Action: Operate at 104% Average Occupancy Action: Lower Average LOS to 3.7 Days • Incurs significant capital expense • Future prices less able to pay fixed costs • Extra beds must be staffed, supplied • No space for aboveaverage census days • Raises serious patient safety concerns • Generates unsustainable workload • Creates capacity for more discharges without raising number of patient days • Requires investment in better care pathways, but does not explicitly raise fixed, variable costs Source: Health Care Advisory Board interviews and analysis. 27 The End of the Cornerstone Capital Project? Jeopardizing Our Primary Campaign Priorities Percent of Council Members Currently Conducting Campaigns, by Type Impact on Representative Comprehensive Campaign n=76 Comprehensive Priorities: 42% ©2011 THE ADVISORY BOARD COMPANY • 23321A 46% Capital 1. New Patient Tower 2. 3. 4. 5. Cancer Center Pavilion Nursing Scholarships Endowed Chairs Research Goal: $100 M 5% 7% Timeline: 6 years Other Mini-Campaign Source: Philanthropy Leadership Council Member Topic Poll 2011, interviews and analysis. 28 Imperative #7: Reassess Supply of Less Profitable Services Optimal Service Portfolio Not Just About the Money Many Factors to Consider When Assessing Service Offerings Service Line Evaluation Process at Bassoon Health System1 Scorecard: ©2011 THE ADVISORY BOARD COMPANY • 23321A Financial Criteria (10 points each): • EBITDA • Net Income • Overall Financial Strength Non-Financial Criteria (5 points each): • Strategic Necessity • Mission/Community Benefit • Brand • Internal Politics • Risk Factors • Management Resource Requirements • <20 Points: Seriously consider divestiture • 20-30 Points: Borderline case, attempt to reposition • >30 Points: Keep and maintain Case in Brief: Bassoon Health System • Four-hospital health system located in the South • Employs standard template to evaluate viability of “non-core” service line offerings • Identifies services that must be kept, can be divested, or should be repositioned for growth • Financial performance, strategic considerations, practical factors all considered 1) Pseudonym. Source: Health Care Advisory Board interviews and analysis. 29 Service Offerings Not on a Lightswitch Community Pressures, Core Business Restrict Supply-Side Options Community Obligation Diffuse Responsibility ” Q: If you wanted to avoid treating diabetic complications, what service line would you cut? ©2011 THE ADVISORY BOARD COMPANY • 23321A If Not Us, Then Whom? “We have to have some unprofitable services because we’re a public hospital and there is no one else who wants to offer them. You can divest from services if you’re in a market where there is someone else to offer them, but we don’t have that luxury.” CFO CFO Inpatient Medicine? Emergency Department? General Surgery? Hospitalist Program? • Non-negotiable services • Not specific to diabetes Source: Health Care Advisory Board interviews and analysis. 30 Establishing the Medical Perimeter Extensive Ambulatory Care Network Addresses Medical Demand Medical Management Investments Patient Activation ©2011 THE ADVISORY BOARD COMPANY • 23321A Medical Home Infrastructure Primary Care Access Electronic Medical Records Post-Acute Alignment Disease Management Programs Population Health Analytics Health Information Exchanges Source: Health Care Advisory Board interviews and analysis. 31 A New Breed of Funding Priorities Can We Make the Case for Reducing Demand? ©2011 THE ADVISORY BOARD COMPANY • 23321A VISION 2020 Information Technology Primary Care Infrastructure Programmatic Support • Electronic medical records • Medical homes • Disease management programs • Health information exchanges • Outpatient offices • Prevention initiatives • Patient online portals • Off-campus clinics • Community partnerships Source: Philanthropy Leadership Council interviews and analysis.