Transcript No Slide Title

Engaging SMEs in
e-procurement
Kevin Hart
Business Development Manager
Sage e-Services
Today
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Overview of Sage and why we are in this
space of ‘e-Procurement’
What we are doing to connect SMEs into
the supply chain
SMEs’ reaction and feedback to date
How we can help you achieve SME
adoption
A few things about Sage
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British company est. 1981 (Newcastle-u-T)
Only remaining IT company in FTSE 100
More than Accounting & Payroll
Over 500,000 UK SMEs
Also support mid-market customers
Major service organisation
Over 1 million calls/year by over 300 staff
Recommended by over 92% accountants
Focus = needs & market drivers of SMEs
Connected world mission
Sage’s connected world
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Connect our SME’s back office,
electronically, to their key trading partners
and 3rd parties
Drive up their efficiency & effectiveness
Ensure SMEs ready to meet emerging
market needs (e.g. e-procurement [K/A])
Both retain and grow their business
Why change the way SMEs trade?
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Already seeing:
Electronic payments (Private & Public)
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Electronic trading (mainly Private)
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Electronic filing (mainly Public)
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Greater use of the internet for
marketing, customer relationship
management & electronic trading
e-Government & Economic Development
objectives
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SME Adoption initiatives
Bristol City Council
Key drivers for e-procurement rollout:
 Positive feedback from initial trial
 Best value performance targets – need to
engage all 19,000 suppliers (£342m)
 Evolving ‘e-government’ targets
 Emerging Economic Development
objectives
 Ensure the community served by Bristol
CC fully benefit by these initiatives
BCC’s Solution
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Aggregation portal – SME focused
Open standards approach
Wanted integration ‘end-to-end’ – benefits
Researched customer base accountancy
systems – found large Sage match
Sage provision of Transaction e-mail
Sage integrated with the ‘Bristol ebusiness’ portal – open standards & a first
Joint launch to suppliers, inc. support
agencies, achieving >75% sign-up.
Buyers
e-Purchasing System
(Bristol’s e-purchasing front end)
Web
sites
e-Marketplace System
(‘Bristol e-business’)
Payments
Interface
Bristol City Financial
System
(Bristol’s in-house)
Product
catalogues
Management
Information
Suppliers
Sage user with
Transaction e-mail
Sage user with
Transaction e-mail
Sage user with
Transaction email
Non-Sage user
Sales
Order
Sales
Invoice
Trade
electronically
with KEY
trading
partners
Bristol
City
Council
19,000 SMEs
Trade
electronically
with ALL
business
partners
Bristol
City
Council
19,000 SMEs
What Non-Sage trading partners see
Transaction e-mail – suppliers benefits
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Uses the ‘familiar’ e-mail as a delivery mechanism
Ease and accuracy of online catalogue set-up
Virtually eliminates errors – direct data in & out
Speeds-up order processing
Faster, more accurate delivery = payment
Addresses demand to trade electronically
Open standards based
Raises the profile of the businesses
Enables companies to retain & build business
Used for ALL trading partners
Time to focus on key business or lifestyle needs.
Transaction e-mail – suppliers benefits
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Uses the ‘familiar’ e-mail as a delivery mechanism
Ease and accuracy of online catalogue set-up
Virtually eliminates errors – direct data in & out
Speeds-up order processing
Faster, more accurate delivery = payment
Addresses demand to trade electronically
Open standards based
Raises the profile of the businesses
Enables companies to retain & build business
Used for ALL trading partners
Time to focus on key business or lifestyle needs.
What SME suppliers are saying
Timothy Squires, Managing Director, Aquarius
“Sage’s Transaction e-Mail is a godsend; it
enables us to simply & quickly exchange orders
& invoices with our customers and suppliers.
This means we can save the time and cost of
handling documents, envelopes, postage, etc.
along with ensuring no keying errors and so we
can do more important things like selling.”
What SME suppliers are saying
Debbie Wright, Director, Brunel Engravings
“We have always used Sage Software to run our
accounts and have introduced Transaction eMail for customer invoices, supplier remittance
advices, etc.
We welcome online trading and feel that it is
more cost effective and efficient and we look
forward to doing more business in this way.”
What the industry is saying
Peter Court, Director, Office of Government Commerce
“Sage is making a major commitment
enabling ease of electronic trading with the
Public Sector.”
How Sage can help
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Share with you key learning points
Identify mutual suppliers/customers:
Initial ‘cut’ based upon postal codes
Confidentiality
Supplier/Customer database match
Identify key targets & propositions
Linkage with your trading hub/marketplace
Collaborative approach with support agencies
Partnership marketing (mailings, events, etc.)
Co-ordination support
Public/Private sector partnership
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Sage’s footprint in the SME suppliers
Sage’s connected world
Commitment to e-Procurement
Focus upon public sector
Established a ‘blue-print’ (review & refine)
Work together to create a win-win-win
Engaging SMEs in
e-procurement
THANK YOU
Kevin Hart
Business Development Manager
Sage e-Services
Engaging SMEs in
e-procurement
THANK YOU
Kevin Hart
Business Development Manager
Sage e-Services