Transcript Slide 1

Building Financial Capability
Texas Panhandle Regional Community Asset
Building Forum: A Call to Action
Amarillo, TX
April 19, 2012
Laura Rosen, OpportunityTexas Coordinator
[email protected]
1
Financial Capability Snapshot
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18% of Texas households
reported that they spent
more than they earned in
2009.1
One in two Texans
(50.6%) lack adequate
savings or other assets to
cover expenses for three
months if they lose source
of income.2
12.4% of Potter County
residents are unbanked
and another 25.4% are
underbanked.
1FINRA
Financial Capability Survey, 2009. 2CFED 2012 Assets & Opportunity Scorecard.
Financial Capability
The capacity, based on
knowledge, skills and access, to
manage financial resources
effectively
Financial Capability Delivery Models
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Group-based Financial
Education – instructor
provides information
generally on a range of
topics
Financial Counseling –
counselor helps client
meet basic financial
needs and work through
financial problems
Financial Coaching – client
driven, coach holds client
accountable for making
progress toward goals
Important Elements of a Financial
Capability Initiative

Relevant: Covers material that addresses participants’
specific financial concerns and situations
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Timely: Information provided is immediately relevant for
consumers, coinciding with important life events and
decisions (teachable moments)
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Actionable: Allows consumers to take action on knowledge
received and change their financial behavior (ex. tax-time
savings)
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Ongoing: Program offers long-term ongoing support, instills
a sense of accountability, and tracks progress
Financial Opportunity Centers - LISC
Houston
Based on Center for Working Families Model
 Core Program Elements
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1.
2.
Employment Services
Financial Education and Coaching
 Group-based
financial education
 One-on-one financial counseling - focuses on solving
specific problems or crises
 One-on-one financial coaching – works to change
financial behavior over time
3.
Public Benefits Access
Community Financial Center Foundation Communities, Austin, Tx
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Programs offered at Community Financial Center
 Free
tax preparation and tax-time savings
 Group-based financial education classes
 Financial coaching
 Cash for College
The Financial Mainstream
Reasons for Being
Unbanked
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Perception of high costs
Convenience
Identification
requirements
Previous banking
problems
Perceptions of banking
Benefits of Being Banked
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Cost savings
Safety
Supports asset building
Bank On Programs
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Provide un- and underbanked individuals with free
or low-cost starter or “second chance” bank
accounts and access to financial education
Typically coordinated by local government in
partnership with financial institutions & key
stakeholders
Operating or in development in over 100 cities and
states
Evolving into broader asset building platform
www.joinbankon.org
Developing Local Financial Capability
Initiatives
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Evaluate the local landscape
Create a local council
Focus the work
Articulate clear goals and metrics
Develop and launch programs that address goals
Measure impact and adjust programs accordingly
“Creating Financially Capable Communities: A Resource Guide, “ President’s Advisory
Council on Financial Capability, March 2012.
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Happy State Bank hosts Kids’ Banks in
the following communities:
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Amarillo/Canyon (5)
Pampa (2)
Plainview (2)
Canadian
Silverton
Sunray
Cactus
Panhandle
Kids’ Bank process:
• Students submit a job application
• Candidates are interviewed and take a tour of the
bank
• Candidates are “hired” and then trained on how to
complete a savings deposit and provide good
customer service, as well as, the importance of
customer confidentiality
• Assist with savings deposits & mentor the students
with soft skills while on the “job”
Happy State Bank has a financial literacy
teaching team trained to teach on various
topics as requested by schools and other nonprofit organizations throughout the Texas
Panhandle.
A few examples are:
• Career Days
• After-school programs
• Junior Achievement (Amarillo & Hereford)
• Habitat for Humanity (Financial Stability
courses)