Transcript Document
EPSR2 Business Change Workshop 29/30th January 2014 Agenda • Introduction – Les Fawcett – Project Manager – NECS • Business Change Presentation – Michelle Greatrex HSCIC • Business Change Readiness Checklist– Lesley Bruce • Q & A - All Preparing for EPS in your Pharmacy Business Process Change Workshop EPS Release 2 is here > 5,129,000 patient nominations >16% GP practices enabled (1381) 91% pharmacies enabled (10,685) >36,449,000 items dispensed and claimed electronically EPS functionality Nomination Electronic repeat dispensing Electronic signatures Electronic cancellation Electronic submission of reimbursement endorsements Preparing for EPS Release 2 Find out when your local GP’s are going live Speak with your local practice to agree how you will work together after the go live. Joint business change sessions may be arranged to include the GP practice and local pharmacies. Scheduled go live dates for Hartlepool Practices Practice Go Live Date Havelock Grange 17/02/2014 Gladstone House 19/02/2014 Chadwick Practice 20/02/2014 Seaton Surgery 24/02/2014 Dr Koh 25/02/2014 Journee Practice 26/02/2014 Westview Millennium Surgery 27/02/2014 Fens Medical Centre 03/03/2014 Hartfields Medical Practice 04/03/2014 Wynyard Road Primary Care Centre 05/03/2014 Dr Gupta 07/03/2014 Talk to your supplier Training, training, training. The right training, for the right staff at the right time. Helpdesk numbers, who are you going to call? How do you escalate a call if you are unhappy with a response? Business continuity Capture Nominations Talk to patients, capture nominations and manage expectations About Nomination Patients need to nominate It is flexible Patients can have 3 nominations • Community Pharmacy • Dispensing Appliance Contractor • Dispensing GP Principles of Nomination Provide sufficient information No incentives Capture and record promptly New Standard Operating Procedure Communicate Discuss, get consent Ask patients collecting Use posters and leaflets Staple forms to bags Involve your driver Smartcards Ensure all relevant staff have Smartcards Ensure that all staff who need to set patient nominations have the correct access: B0825 - Amend Patient Demographics Dispensing Tokens Ensure you understand how to order dispensing tokens, and make sure you have a supply Dispensing tokens standard text will be printed in the signature box to prevent it from being hand signed barcode Hardware Checks Check hardware: • Scanners • Printers • Smartcard readers Check NHS Choices Check your pharmacy details are up to date on the following: • NHS choices If not contact NHS Prescription Services in the first instance: [email protected] Then if the details are correct at NHS PS, contact NHS Choices: [email protected] • In your pharmacy system, check that you can see the correct F code. Call your supplier if you are unsure. Business Change Consider the local processes you need •Dispensing & downloading electronic prescriptions •Dispensing tokens •Electronic cancellation •Electronic endorsement and patient declarations •Electronic claims and end of month process www.hscic.gov.uk/epsmap Take a look at the EPS website www.hscic.gov.uk/epsgp Bulletin Stay connected www.facebook.com/epsnhs Follow @EPSnhs EPSnhs channel www.hscic.gov.uk/eps www.hscic.gov.uk/epssignup