Transcript Document

CalACT Spring 2008 Conference
Session: “Coordination that Works”
April 21, 2008
10:30 am – 12:00 noon
Speaker: Todd Allen
• Speaker:
Todd Allen, Dir. of Business Development & Community
Relations, RouteMatch Software, Raleigh, NC
• Also in Attendance:
Tom Coogan, Vice President of Strategic Planning,
RouteMatch Software, Denver, CO
Today’s Agenda
 Introductions
 RouteMatch Software Background & Overview
 What is Transportation Coordination?
 Coordination’s Role in Community
Transportation
 “Coordination that Works” - SC, KY,
and NC experiences
RouteMatch Software - Overview
 Founded in 1999 and incorporated in
January 2000; with a razor-sharp focus
on the demand-response and transit ITS
industries.
 A dedicated, customer-focused staff of
70+ engineers, consultants, and
customer support representatives.
 Headquartered in Atlanta, GA, with
offices in Massachusetts, New York,
North Carolina, South Carolina, Florida,
Tennessee, Iowa, Kansas, Texas,
Colorado, and Washington State.
 Over 240 installed public, private, and
non-profit transportation organizations
in 42 states nationwide.
RouteMatch Offices,
Atlanta, GA
RouteMatch Software - Overview
 Industry:
 Public and Human Service Transportation
 Brokerage and Managed Care
 Non-Emergency Medical
 Technologies:
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Intelligent Transportation Systems (ITS)
Geographic Information Systems (GIS)
Computer Assisted Scheduling and Dispatching
Integration of Demand Response and Fixed Route Systems
Inter and Intra-County Coordination
Advanced Data Management, Reporting, Billing
CAD/AVL
RouteMatch Software – ITS Focus
Community
Transportation
Fixed Route
Transit
Demand Response/
Paratransit/
Dial-a-Ride
Vehicle
Management
Consumer
Information
RouteMatch Software - ITS Components
 Demand Response/
Paratransit ITS
 Wireless Communications
 Fixed Route ITS
 “Consumer” Transit ITS
 Automated Scheduling,
Routing, and Dispatching
 Billing and Reporting
 State and Regional
Coordination
 Fixed Route Scheduling and
Routing
 Demand Response / Fixed
Route Integration
 In-Vehicle Mobile Data Computers
and Data Collection
 Paratransit CAD / AVL
 Fixed Route CAD / AVL
 Real-time Passenger Transit
Information Systems
 Transit Web Portals
 Transit IVR and Web–Based Multimodal Trip Planning Tools
What is Transportation Coordination??
To you...
What is Transportation Coordination??
It could be…
A cooperative arrangement between
transportation service providers to improve
the performance and operational efficiency
of their service.
What is Transportation Coordination??
Coordination is also SHARING
- Multiple agencies with similar goals in disparate places.
- Government and various providers or funding sources.
- Fixed route system and demand response service
providers.
Shared Objectives
Shared Knowledge
Shared Power
Shared Success
Coordination’s Role
in Community Transportation
 Federal initiatives:
 USDOT - United We Ride: “One Call, One Vision”
 USDOT: Mobility Services for All Americans
 SAFETEA-LU: Policy & funding
 State/Regional initiatives:
 Coordinated planning
 Funding incentives, etc.
Coordination’s Role
in Community Transportation
Medicaid
Program
Development
Disabilities
Family
Assistance
Temporary
Assistance for
Needy Families
Substance Abuse
Mental Health
Faith Based
Transit
Special Ed
Transportation
Medicare &
Medicaid Svcs
HHS
Health
Resources
& Services
Head
Start
Children
& Families
Health
Care
Rural Transit
Operators
Office of the
Secretary
Family
Area Agency
on Aging
Assistant
Secretary
Planning
Evaluation
Child
Care
Bureau
Soc. Services
Block Grant
Private
Paratransit
Aging
Education
Community
Services
Centers for
Independent Living
State Governors
&
Cabinet Secretaries
Disability
Rehab and
Research
Rehabilitation
Services
Administration
Federal
Agencies
&
Grant
$
Education
Office of Special
Education Programs
Office of Disability
Employment Policy
Employment
?
?
?
Shopping
Local
Government
Labor
Recreation
Employment
Training
Agency
Medical
Transit Provider
Transportation
Urbanized
Grant Program
Office of the
Secretary
National Highway
Traffic Safety
Administration
Departmental
Office of
Civil Rights
Federal Transit
Administration
Elderly
&
Disability
Program
Private Taxi
Independence
Rural Grant
Program
Head Start
ADA
Paratransit
Assistant Secretary
for Transportation
Policy
Job Access
Reverse Commute
Program
Disability
Service
Provider
Transit
Pass
Local
Transportation
Authority
Coordination’s Role
in Community Transportation
“the vision is…
whether it’s a trip to work,
the doctor, shopping, or a
place of worship,
it should be as easy as
picking up the phone and
making one call.”
Coordination’s Role
in Community Transportation
USDOT Mobility Services for All Americans (MSAA)
 Builds on USDOT’s United We Ride efforts through
the use of Intelligent Transportation Systems (ITS)
 MSAA Objective:
“Replicable/Scalable Traveler Management
Coordination Center (TMCC) that provides one-stop,
unified, customer-based travel information and trip
planning services, and supports coordinated human
service transportation operations.” 2
(2) http://www.its.dot.gov/initiatives/initiative4.htm
Coordination’s Role
in Community Transportation
USDOT – MSAA: One Integrated Vision
U.S. State & Local
Government
Funds, Policies,
and Regulations
Consumer with
Mobility Needs
Employment
Independence
Health Care
Family
Education
Recreation
One Call
Funding Agencies
Public
Transit
Authority
Private
Taxi
Transportation
ADA
Paratransit
Disability
Service
Provider
Education
Interior
Social
Security
Labor
Medical
Transit
Provider
Transit
Pass
Agency
on
Aging
Head
Start
Faith
Based
Transit
Transportation
Service
Providers
Housing
HHS
Agriculture
Veterans
Affairs
“Coordination that Works” – South Carolina
 Statewide regional coordination plan – SCDOT
 Regional Transportation Management Authorities
 Rural, regional predecessors to regional authorities.
 Regional Transportation Authorities
 Coordinates rural human service agency and public
transportation services.
 Statewide Medicaid brokerage:
 SCDHHS
 Private brokers
“Coordination that Works” – South Carolina
 Statewide regional coordination plan – SCDOT
 Regional Transportation Management Authorities
 Rural, regional predecessors to regional authorities.
 Regional Transportation Authorities
 Coordinates rural human service agency and public
transportation services.
 Statewide Medicaid brokerage:
 SCDHHS
 Private brokers
“Coordination that Works” – South Carolina
 Lower Savannah Council of
Governments
 First RTMA in SC - leader
 6 counties
 Region’s single FTA grant
applicant
 “Mobility manager” on-site
 Coordinates vehicle purchases
& service planning
 Aging & Disability Resource Ctr.
 Regional human service agency
 MSAA TMCC
 Coordinates with region’s Medicaid broker
“Coordination that Works” – Kentucky
 Kentucky Human Service Transportation Delivery
(HSTD) program
 Integrates public transit, Medicaid, health and
human services, and other transportation funding
program services into a single, coordinated system.
 Sixteen regional Medicaid transportation brokers
across KY: public, private, and non-profit
organizations.
 Regional brokers include: Paducah Transit Authority,
GRITS, Federated Transportation of Blue Grass,
Central Kentucky, and Kentucky Foothills
“Coordination that Works” - Kentucky
 Paducah Transit Authority, Paducah, KY
 Location: Paducah, KY
 Population: 26,307 (city);
Service area = 127,981
 Transportation Services Provided:
Fixed Route, ADA Paratransit, Dial-a-Ride, taxi, coordinated human
service, regional Medicaid broker (8 counties), airport shuttle,
package/movie delivery, UPS/FedEx service, 200 contracts total,
downtown trolley, special events, and vanpools.
 Other Partners: public transit authorities, non-profit agency
 Hours of Operation: 24/7/365
 Annual Trips: 573,210
“Coordination that Works” - Kentucky
“Coordination that Works” - Kentucky
“Coordination that Works” – North Carolina
 Governor’s executive order – coordination
 Human Service Transportation Council
 Coordinated planning
 Centralized grant funding or “one lead agency” – NCDOT
 State funding for coordination
 Human service agency funding is locally administered
 Medicaid, Aging, VR, Mental Health, employment, etc.
 Local coordinated systems (83 in 100 counties)
 Rural public transportation and human service
transportation
 Regional small urban and rural coordinated public/human
service transit
Contact Information:
Todd Allen
Director of Business Development
& Comm. Relations
RouteMatch Software
2301 Stonehenge Dr., Suite 116
Raleigh, NC 27612
Tom Coogan
Vice President of Strategic Planning
RouteMatch Software
1675 Broadway
Suite 2340
Denver, CO 80202
Telephone: (919) 676-8327
Telephone: (303) 885-0649
E-Mail: [email protected]
E-mail: [email protected]