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CS Ariba Network Town Hall Christopher Haydon, Olaf Schrader April 2012 © 2012 Ariba, Inc. All rights reserved. “Safe Harbor” Statement This information reflects the status of Ariba solution planning as of April 2012. All such information is the Confidential Information of Ariba (per the contract between our companies), and must not be further disclosed, as stated in the confidentiality clause of that contract. This presentation contains only intended guidance and is not binding upon Ariba to any particular course of business, product strategy, and/or development. Its content is subject to change without notice. Ariba assumes no responsibility for errors or omissions in this document. Ariba shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. 2 © 2012 Ariba, Inc. All rights reserved. We Are Growing, Making Adoption and Collaboration Faster and Better $207B (ERP-agnostic, Cross-Industry) $100B ( , horizontal e-Invoicing focused) $15B( $7B ( < $1B ( , dependent upon SAP) , vertically focused on Education, Life Sciences, and Pharma) , dependent upon Oracle) # Businesses Trading on the Network 0 100,000 200,000 300,000 2011 Trading Network Volumes ($USD) 3 © 2012 Ariba, Inc. All rights reserved. 400,000 500,000 Contents • Network Roadmap • 4 Near term A little about bprocess On the Horizon Our Innovation approach © 2012 Ariba, Inc. All rights reserved. Network Roadmap • Near Term 5 Unified Supplier Experience Expanded features © 2012 Ariba, Inc. All rights reserved. Network-Centric Approach Conquers Legacy Challenges Static Company Profiles 6 Disconnected Processes • Inaccurate, incomplete and outdated supplier information • Multiple registrations with varied terms of use • Difficulty tracking certifications • Poor visibility into company performance, compliance, and risk © 2012 Ariba, Inc. All rights reserved. Poor User Experience • Multiple log-ins • Multiple interfaces to manage Missed Business Opportunities • Seller discovery consumes significant buyer resources • Buyer difficulty identifying qualified sellers Delivering a Seamless Seller Experience Single Company Profiles 7 Unified Solution in the Cloud • Accurate, complete and timely information • Single registration with unified Terms of Use • Single source of seller certifications • Better visibility into seller performance © 2012 Ariba, Inc. All rights reserved. Seamless User Experience • Single login with linked accounts • Single-click navigation across solutions Comprehensive Trading Partner Discovery • Easy access to global seller community with rich profile information • Key step toward developing a universal business commerce directory Today Multiple Login and Registrations for Seller-facing On-Demand Solutions Supplier User Login Supplier Profile Individual logins and profiles Sourcing & Contracts Sourcing Discovery (AD) Network (AN) Sourcing Buyers (1:n) 8 © 2012 Ariba, Inc. All rights reserved. Solution – Seller Console Unified Profile and Login Supplier Single Login Ariba Cloud Profile Single Profile active with 12s1 Discovery (AD) Network (AN) Sourcing & Contracts Sourcing Buyers (1:n) 9 © 2012 Ariba, Inc. All rights reserved. These Capabilities Deliver More Value to Both Buyers and Sellers BUYER VALUE • • 10 Streamlined and unified on-boarding process across Ariba Commerce Cloud solutions Increased completeness, accuracy and timeliness of seller profiles • Integration of seller lifecycle (from identify, to bid, to transact) • Increased pool of qualified suppliers with rich profile information © 2012 Ariba, Inc. All rights reserved. SELLER VALUE • Easy access and navigation across all solutions for all customers • Accurate information through a centrally managed Ariba Cloud Profile • Greater efficiency through simplified registration and user management • Increased exposure to real decision makers in their market Expanded Features • Quadrem Integration Phase 1: ♦ ♦ Line Item Acceptance, Multi level line items Light Supplier Directory Replication • Quarterly Supplier Billing • Improved spend penetration for P2P customers include • ERP originated purchase orders Redesign/overhaul of contract invoicing ♦ ♦ ♦ ♦ 11 Suppliers will have an improved user experience similar to PO flip and Non-PO on the Network Network business rules at transaction, group, and country level will apply Network will eSign contract invoices with appropriate country specific signature or signatures in the case of a cross-border transaction if applicable Invoice Automation customers may add optionally add contract invoicing without need to license full InvoicePro or P2P © 2012 Ariba, Inc. All rights reserved. Expanded Features • Human Readable Invoice Format (PDF) ♦ ♦ Ariba Network now includes a human readable PDF copy of the legal cxml invoice as an attachment to support a buyer’s ERP-driven workflow and invoice reconciliation process. Previously the human readable PDF copy was only available as part of the archive delivery • Invoice Conversion Services - Ability to route an image to • • 12 invoice pro with incomplete information or image only for exception management or entry by buyer. Add additional fields in the Time Sheet Report for Buyers, MSPs/Suppliers Price Basis Quantity support for complex commodities © 2012 Ariba, Inc. All rights reserved. Network Roadmap • Near Term • 13 Unified Supplier Experience Expanded features A little about bprocess © 2012 Ariba, Inc. All rights reserved. b-process - a Leader in e-Invoicing in Europe • 11 years of experience on the • An Ariba Company • • • 14 © 2012 Ariba, Inc. All rights reserved. worldwide market 24 countries where the solution is certified and deployed Over 68 billion euros exchanged on the b-process network in 2010 80 000 interconnected buyers and suppliers 130 people dedicated to e-invoicing B-process Has Extensive Know-how on the e-invoicing European Market Legal & business expertise Production and operational know-how • Expert knowledge of the invoice document • Expert knowledge of tax regulations and commercial law 15 © 2012 Ariba, Inc. All rights reserved. On boarding of suppliers and customers • Dedicated On boarding teams • Traceability • Service Continuity • Reversibility • Solutions adapted to customers and suppliers b-process: Inbound Invoicing Buyer solution offering suppliers different invoicing channels depending on their invoice volumes and integration capabilities Structured File • Structured data • > 100 invoices / month • Interchange agreement required • Legal fields checks • Digital signature • Legal e-archiving • Online access BUYER Smart PDF • Virtually printed PDF files • > 20 and < 100 invoices / month • Business data checks Web Portal • Invoice data key-in • < 20 invoices / month • Legal fields checks • Electronic duplicate archiving • Online access 16 © 2012 Ariba, Inc. All rights reserved. OCR Scan / OCR • Data extraction from paper invoices issued by suppliers not yet shifted to tax dematerialization b-process: Outbound Invoicing Supplier solution offering buyers different invoicing channels depending on their requirements and integration capabilities. Only sold in Europe Structured File 1 • Legal data control • Legal e-invoice creation (supplier and buyer) PDF Duplicate Attachments Recap files • Digital Signature • Legal Archiving Email + PDF • Online access 2 • Business Data controls and online correction • Legal data control Printed Invoices Mailed to PO-Box 17 3 • Electronic duplicate archiving • Online access Printing Ariba, Inc. 2012 All rights reserved. SUPPLIER Network Roadmap • Near Term • On the Horizon 18 Unified Supplier Experience Expanded features More collaboration Process Management © 2012 Ariba, Inc. All rights reserved. We Are Growing Our Collaboration Capabilities XML Network Documents Supported RFQ Quote Order Order Response Order Status Order Status Request Field Service / Timesheet Entry Field Service / Timesheet Response ASN ASN Response Goods Receipt Goods Receipt Response Invoice Invoice Response Invoice Approved Remittance Advice Discount proposal Discount acceptance Payment (ACH) 19 © 2012 Ariba, Inc. All rights reserved. AN Today Near Future More Network-based Event and Process Management Ariba ERP Centric Solutions Tomorrow Today Process Orchestration Content Based Routing + Rules EDI VANS Niche P2P Vendors Basic Choreography 20 Document Splitting Document Type Routing • Route document types to different locations based on trading partner capability • e.g. Change Orders • Document, Document Response • Header & Line Level standard responses • Send a copy of document to 3rd party for action • e.g. ASN for Logistics • Route documents based on content and apply rules • e.g. If Service Order route to different system and apply different coding • Manage flow of documents + rules + alerts • e.g. In bound invoice convert to SES, apply tolerances, review contract, send to workflow and / or release if match • Monitor and reports if greater than x cycle time • Dynamically link to another platform to mange process • e.g Logistics Network Roadmap • Near Term • On the Horizon • 21 Unified Supplier Experience Expanded features More collaboration Process Management Our Innovation approach © 2012 Ariba, Inc. All rights reserved. Ariba Planning Processes On-Demand • Quarterly releases On-Premise • Every 18+ months • • • Strategic (Ariba Driven) • Customer (Customer Driven) On-Demand • 5-8 week Service Pack On-Premise • 8 week Service Packs 22 © 2012 Ariba, Inc. All rights reserved. SR-CR (Quality Driven) Ariba longer-term investments Often delivered over several releases 5-20 features per OND release series 100s of features per ONP release • Enhancement Request (ER) prioritized based on adoption needs • Delivered in releases and SPs • 3-6 per SP; 30-50 per OND release • Service Request for quality-related fixes • Priority: severe/critical defects • Delivered in SPs and Hotfixes • Hundreds per month Disciplined Innovation Approach Combining all customer experience into the journey Ariba Exchange exchange.ariba.com Feature surveys Advisory councils and user groups On-site customer visits Functionality and usability testing On-Premise Innovation Options… 9r1 8.2.2 Connect connect.ariba.com Early access programs and design partnerships Single Code Base On-Demand Future Releases 9s5 23 © 2012 Ariba, Inc. All rights reserved. 10s1 12s 11s Series Series Business Outcome Ariba Release Readiness Program Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself. 1. Product is ready 2.Ariba is ready 3. Customers are ready Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis. 24 © 2012 Ariba, Inc. All rights reserved. We Want Your Feedback and Ideas How You Can Get Involved: • Participate in the Commerce Summit Roundtables today. An Ariba Solution Manager will be there today to collect your feedback 25 • Volunteer to provide feedback and share your ideas to the Solution Manager for your product • Get involved on exchange.ariba.com • The Enhancements Online section of our Connect support web portal at: http://connect.ariba.com/ is the most direct way of letting your voice be known for enhancement requests • Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback © 2012 Ariba, Inc. All rights reserved. Don’t Miss the General Session Panel Today at 5:15 p.m. • Sustainable Supply Chains through Vested Trading Partner Relationships 26 Long-term, mutually beneficial partnerships between buyers and suppliers are increasingly being described as vested relationships, defined by a shared vision, agreed-upon desired outcomes, transparency, trust, and win-win. Developing such trading partner relationships pays dividends in many ways, particularly when your goal is ensuring a sustainable supply chain. Join Tim Minahan, chief marketing officer for Ariba, as he explores the concept with Kate Vitasek, author of Vested Outsourcing, and Tim McBride, general manager for global finance shared services at Microsoft. Mr. Minahan and his guests will engage with Ariba customers who will talk about such investments at their companies, and the impact they have on their comprehensive sustainability programs. 5:15 p.m. – 6:00 p.m. – Florentine III and IV © 2012 Ariba, Inc. All rights reserved.