Transcript Leadership - annauniversity

Leadership
James MacGregor Burns
One who instills purposes,not one who
controls by brute force
Daimler Chrysler’s CEO Bob Eton
“….Someone who can take a group of people
to a place they don’t think they can go
Characteristics of Quality
Leaders
• Priority Attention to External & Internal
Customers
• Empower Subordinates
• Improvement Than maintenance
• Prevention than Cure
• Coordination than Competition among Depts
• Training & Guide Than Directing&
Controlling
Characteristics of Quality
Leaders
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Learn from problems
Communication –Top to lower Mgt- vice versa
Commitment to Quality
Suppliers Based Quality not Price
Organization Structure –Quality
Encourage Team Work
Leadership Concepts
o To become successful ,leader requires to
understand human natures-Basic
needs,wants and abilities of people
o Gives Security & independence,rewards &
punishments,word of praise,Trust&
distrust.
7 Habits of Highly Effective
People By Dr. Stephen R.Covey
•Habit 1:-Be Proactive (“You are the Creator & In charge)
Reactive
Proactive
There is nothing I can do Let’s Look at our
alternatives
She makes me so mad
I control my feelings
I have to do that.
I can’t
I will choose proper
response
I choose
I must
I prefer
Things are getting worse
What initiative can we
use ?
Habit-2 Begin with the end in mind
•Mental creation & Physical creation=Leadership & Management
•Based on Personal philosophy
Honesty
Positive Attitude
Remember the people
Sense of humor
Do not fear mistakes
Encourage Subordinates
Read Books for leadership Developments
Habits-3Put first Things First
(Self Management)
Management of Time
Important
•Urgent
I
Crises,Firefight
Pressing Problems
Deadline Driven Projects
Not Important
(KEY ROLES)
III
Interruptions,Pressing
Matters
Some Mails,Calls,Reports
Popular Activities
(SCHEDULE TIME)
•Not Urgent
II
Prevention,Preventive &
Corrective actions
Relationship Building
New Opportunities(YOUR’S OBJECTIVE
IV
Busy Work
Time Wasters
Pleasant Activities
(WEEKLY SCHEDULE)
Habit-4 Think Win Win
(Benefit all Human Interactions)
Four step process
See the Problem From Others View.
Identify Key Issues.
Determine & Analyze Results.
Seek New Options To Achieve Results.
Habit-5 Seek First to understand,
then to be Understood
o Empathic Listening to what others SAY
o Understand Person’s Emotions &
Intellectual ,Credit or Character.
Habit-6 Synergy (Whole >Parts)
• Team Achieves More Than Individual Efforts
• Habits 5 Integrates towards Habits 6
• Coordination & Understanding Reaches
Better Solutions.
Habit-7 Sharpen the Saw (Renewal)
Four Dimensions personal Nature
Physical –Good nutrition,Rest &Relaxation
Spiritual- Prayer,Meditation &Spiritual
Reading
Mental – Reading,seminars, & Writings
Social/Emotional –Our Relationship with
others.
•Definition
Ethics
• Ethics is body of principles of human
conduct that govern the behavior of
individuals & organizations.
• Ethics Means something different to
Different People, especially International
Workforce & Vary Culture.
•Causes of unethical behaviour
•Organization
 Favors their own interests
 Sales – through false advertising
 Individuals Abuse their position & power
Favors short term results
Decisions based on Assumptions
Ethics Management Program
An ethics management program needs to address pressure,
opportunity,& Attitude .
Three Steps in EMP
Appraisal -The analysis of the costs associated
with unethical behaviour.
Prevention - The development of a system that will
minimize costs.
Promotion - The continuous advertising of ethical behaviour
in order to develop an Organizational Culture.