Transcript Document

SOLDIER DEVELOPMENTAL COUNSELING
DA FORM 4856-E, FM 22-100 APPENDIX C
•Developmental Counseling: Subordinate leadership development is one of the
most important responsibilities of every leader. Developing the leaders who come after you
should be one of your highest priorities. Developmental counseling is a shared effort. As a
leader, you assist your subordinates in identifying strengths and weaknesses and creating
plans of action.
•Leader’s responsibilities: Leaders must mentor their subordinates through teaching,
coaching, and counseling. Leaders evaluate their soldiers using DA FORM 4856-E,
Developmental Counseling Form. To conduct effective counseling, you should develop a
counseling style:
a) Purpose: Clearly define the purpose of the counseling.
b) Flexibility: Fit the counseling style to the character of each subordinate.
c) Respect: View subordinates as unique, complex individuals, each with a distinct
set of values, beliefs, and attitudes.
d) Communication: Establish open, two-way communication with soldiers using
spoken language, nonverbal actions, gestures, and body language. Effective counselors listen
more than they speak.
e) Support: Encourage soldiers through actions while guiding them through their
problems.
•Leader Counseling Skills:
One challenging aspect of counseling is selecting the
proper approach to a specific situation. The counseling technique must fit the the situation,
your capabilities, and your soldiers expectations. The techniques needed to provide effective
counseling will vary. You can improve your counseling techniques by studying human
behavior and learning the kinds of problems affect your soldiers.
During counseling sessions, there are 3 main objectives.
1) Active listening: When your actively listening, you communicate verbally
and non-verbally that you’ve received the soldiers message. To fully understand the soldier’s
message, you must listen to the words and observe the soldiers manners.
Elements: Eye contact. Maintaining eye contact without staring helps show interest.
Body Posture: Being relaxed and comfortable will help put the soldier at ease.
Head nods: Occasionally nodding your head while keeping eye contact, shows the soldier
you’re paying attention and encourages the soldier to continue.
Facial expressions: Keep your facial expressions natural and relaxed. No blank or fixed
expression, this may disturb the soldier.
Verbal expressions: Refrain from talking too much and avoid interrupting. Let the soldier do
the talking while keeping the discussion on the counseling subject (this depends on the type of
counseling being done).
2) Responding:
Responding skills follow-up on active listening. A leader responds
to communicate that the leader understands the soldier. From time to time, check your
understanding: clarify and confirm what is being said.
3) Questioning:
Although questioning is a necessary skill, you must use it with caution.
During a leadership developmental review, ask questions to obtain information or to get the
soldier to think about a particular situation. The question should be open-ended so as to
evoke more than a yes or no answer. Questions will help to verify understanding, encourage
further explanation, or help the soldier move through the stages of the counseling session.
•Counseling errors:
Effective leaders avoid common counseling mistakes. Dominating
the counseling by talking to much, giving unnecessary or inappropriate “advice”, not truly
listening, and projecting personal likes, dislikes, biases, and prejudices all interfere with
effective counseling. You should avoid also avoid other common mistakes such as rash
judgments, stereo types, loss of emotional control, inflexible methods of counseling and
improper follow-up.
TYPES OF DEVELOPMENTAL COUNSELING
•Event-Oriented Counseling:
a) Counseling for specific instances: Duty performance
b) Reception and Integration counseling: New arrivals to unit
c) Crisis counseling: Initial shock of receiving negative news
d) Referral counseling: Personal situation
e) Promotion counseling: eligibility for advancement without waivers but not recommended for promotion
f) Adverse separation counseling: Informing the soldier of administrative actions available to the commander
•Performance and Professional Growth Counseling:
a) Performance counseling:
Performance counseling communicates standards and and is an opportunity for
leaders to establish and clarify the expected values, attributes, skills, and actions. During performance counseling, you
conduct a review of a soldiers duty performance during a certain period. You and the soldier jointly establish
performance objectives and standards for the next period. Rather than dwelling on the past, you should focus on the
soldiers strengths, areas needing improvement, and potential.
b) Professional Growth counseling:
This includes planning and accomplishment of individual and
professional goals. You conduct this counseling to assist soldiers in achieving organizational and individual goals.
During the counseling, you and your soldier conduct a review to identify and discuss the soldiers strengths and
weaknesses and create a plan of action to build upon strengths and overcome weaknesses.
CONDUCT THE COUNSELING SESSION
•Open the session: State the purpose
•Develop a plan of action: This identifies a method for achieving a desired result
•Record and close the session: A leader always benefits by documenting the main
points of a counseling session.
FOLLOW UP:
•Assess the plan of action:
Review the plan of action with the soldier to determine if the desired results were
achieved. Set a date for the assessment.
LET’S GET STARTED
THE DEVELOPMENTAL COUNSELING FORM
DA FORM 4856-E (Discuss each field)
DEVELOPMENTAL COUNSELINGFORM
For useof this form, seeFM22-100; theproponent agency is TRADO
C
AUTHORITY:
PRINCIPAL PURPOSE:
ROUTINEUSES:
DISCLOSURE:
Name (Last , First, MI)
DATAREQUI REDBY THEPRIVACY ACT OF 1974
5 USC301, Department al Regulat ions; 10 USC3013, Secret ary of the Army and E
.O
. 9397 (SSN)
Toassist leaders in conductingandrecording counseling data pertaining tosubordinates.
For subordinateleader development IAWFM22-100. Leaders shouldusethis formas necessary.
Disclosureis voluntary.
PART I - ADMINISTRATIVEDATA
Rank/G
rade
Social Security No.
O
rganization
Dateof Counseling
NameandTit leof Counselor
PART II - BACKGROUNDINFORMATION
Purposeof Counseling: (Leader states thereasonfor thecounseling, e.g., performance/professional growth or event-orient edcounseling, andincludes the leader's facts andobservations prior to
the counseling.)
PART III - SUMMARYOF COUNSELING
Completethissection during or immediately subsequent to counseling.
Key Pointsof Discussion:
OTHERINSTRUCTIONS
This form will bedestroyedupon: reassignment (other than rehabilitative transfers), separationat E
TS, or upon retirement. For separat ion requirements and not ificationof loss of
benefits/consequences seelocal direct ives andAR635-200.
DA FORM 4856, JUN 1999
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Plan of Action: (O
utlines actions that thesubordinatewill doafter the counseling session toreach the agreed upon goal(s). Theactions must bespecific enought omodify or maintain the
subordinate's behavior andincludeaspecif iedt imelinef or implementationandassessment (Part IVbelow).)
Session Closing: (Theleader summarizes the key points of t hesession and checks if thesubordinate understands theplanof action. Thesubordinate agrees/disagrees and provides remarks if
appropriate.)
Individual counseled:
Individual counseledremarks:
I agree
disagreewiththeinf ormat ionabove.
Signature of Individual Counseled:
Dat e:
Leader Responsibilities: (Leader's responsibilit ies inimplementing theplanof act ion.)
Signatureof Counselor:
Dat e:
PART IV- ASSESSMENT OF THEPLANOF ACTION
Assessment: (Didtheplanof actionachievet hedesiredresults? This sectionis complet edby botht heleader andtheindividual counseledandprovides usef ul informationf or f ollow-up
counseling.)
Counselor:
Individual Counseled:
Dateof Assessment:
Note: Both the counselor and the individual counseled should retain a record of the counseling.
REVERSE, DAFORM 4856, JUN1999
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