Workforce/Youth – How to develop your talent pipeline
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Transcript Workforce/Youth – How to develop your talent pipeline
Workforce/Youth
How to Develop Your Talent Pipeline
August 26, 2010
1:30 – 3:00pm EST
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
Panelists
• Gary Goosman – Director of the TOWER™ Initiative at the US
Business Leadership Network® (Moderator)
• Patricia Gill – Senior Program Associate, Center for Workforce
Development, The Institute for Educational Leadership
• Sara Mahoney – Business Development Specialist, U.S.
Department of Labor, Office of Disability Employment Policy
• Jim Hanopy – Assistant Commissioner, DARS – Division for
Rehabilitation Services, Texas
• Kathy West-Evans – Director of Business Relations, National
Employment Team, Council of State Administrators of
Vocational Rehabilitation
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
USBLN’s® TOWER Initiative
• Started in January of 2010
• Focused at providing our affiliates and employer
members training and technical assistance on
engaging with and including people with
disabilities to provide tools on work and
employment readiness
• Current focus is on helping our affiliates create
Student Advisory Councils and creating or
expanding internship and mentoring programs to
include students with disabilities
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
Getting Youth with Disabilities
into Your Talent Pipeline:
The Guideposts
http://www.ncwd-youth.info
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Agenda
• Who am I?
• Who are You?
• Definitions & Why it Matters
• Transition Guideposts
• What You Can Do: Strategies that Work
• What We Can Do: Support is Available!
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
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Who Am I? Who are We?
• Patricia D. Gill, Senior Program Associate
[email protected] 202.822.8405 x154
• Institute for Educational Leadership
• National Collaborative on Workforce and
Disability for Youth
• Ready to Achieve Mentoring Program (RAMP)
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
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Institute for Educational Leadership
Builds the capacity of individuals in education and related fields to
work together across policies, programs, and sectors in support of
better results for all children and youth, from pre-kindergarten through
post-secondary education and work.
Three Centers:
Coalition for Community Schools
Leadership Programs (Education Policy Fellowship Program)
Center for Workforce Development
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
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National Collaborative on Workforce and
Disability for Youth
• Strives to ensure that youth with disabilities are provided
full access to high quality services in integrated settings in
order to maximize their opportunities for employment
and independent living. www.ncwd-youth.info
• 3 levels: system (policy), organizational, and front line
(youth service professionals)
• Funded by: Department of Labor’s Office of Disability
Employment Policy
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
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Ready to Achieve Mentoring Program (RAMP)
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Career-focused mentoring for ywd
STEM emphasis
Group, peer, and one-to-one mentoring
Weekly meetings with goal-setting
Career exploration: guest speakers, worksite tours, job
shadowing, mock interviews, hands-on work-based
experiences
• Funded by Department of Justice, Office of Juvenile
Justice & Delinquency Prevention
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
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Who Are You? What do You Do?
• Employers (Public & Private) – interested in
expanding your talent pipeline (Helping your
community?)
• Disability Service Providers – interested in
connecting youth to career exploration and
workforce preparation (Helping your
community?)
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
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Definitions: Transition
The period of time when adolescents are
moving into adulthood and is often concerned
with planning for postsecondary education or
careers. In the workforce environment, it
usually encompasses ages 14 to 25.
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Definitions: Workforce
Development System
Organizations at the national, state, and local levels
that have direct responsibility for planning, allocating
resources, providing administrative oversight, and
operating programs to assist individuals and
employers in obtaining education, training, job
placement, and job recruitment (special focus on
those involved in preparing youth for work).
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Why Does It Matter?
Transition is a Tough Time (but fun too!)
Lot of Good Activities & Good People
– but no real system
Youth service professionals and employers are the
people
Work experience during high school (paid and unpaid)
helps ywd get higher paying jobs after graduation
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
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Why Focus on This Population?
• Three times as likely to drop out of high school
• Half as likely to attend or finish college (Those
who do finish are more likely to have taken a
less rigorous course load)
• More likely to be unemployed or
underemployed
• Three times as likely to live in poverty as adults
• Four times as likely to be adjudicated
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
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The Guideposts for Success
• An extensive literature review of research, demonstration
projects and effective practices covering a wide range of
programs and services---including lessons from youth
development, quality education, and workforce development
programs---has identified core commonalities across the
disciplines, programs and institutional settings.
• The review also points out that no one institution or
organization can provide the full range of services; thus,
highlighting the interdependence of agencies that requires
communities, states, the federal government and multiple
organizations at all levels to collaborate with one another in
order to help assure quality transitions for all youth.
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www.edi.cornell.edu
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The Guideposts for Success
The five Guideposts are the following:
• School-based Preparatory Experiences
• Career Preparation and Work-Based Learning
Experiences
• Youth Development and Leadership
• Connecting Activities
• Family Involvement and Supports
(Always divided to two levels)
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Career Preparation
& Work-Based Learning
All youth need information on career options,
including:
Career assessments to help identify students’ school and post-school
preferences and interests;
Structured exposure to post-secondary education and other life-long
learning opportunities;
Exposure to career opportunities that ultimately lead to a living wage,
including information about educational requirements, entry
requirements and income potential; and,
Training designed to improve job-seeking skills and work-place basic skills
(sometimes called soft skills).
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Career Preparation
& Work-Based Learning
To identify and attain career goals, all youth need
Opportunities to engage in a range of work-based exploration activities
such as site visits and job shadowing; Access supports and
accommodations for work and community living; and
Multiple on-the-job training experiences, including community service
(paid or unpaid) that is specifically linked to the content of a program of
study and school credit
Opportunities to learn and practice their work skills (“soft skills”); and,
Opportunities to learn first-hand about specific occupational skills related
to a career pathway.
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
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Career Preparation
& Work-Based Learning
Youth with Disabilities Need to:
Understand the relationships between appropriate financial and benefits
planning and career choices;
Access supports and accommodations for work and community living; and
Learn to communicate their support and accommodation needs to
prospective employers and service providers.
Learn to request, find, and secure appropriate supports and reasonable
accommodations at work, at home, and in the community.
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
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What You Can Do: Strategies that Work
Connect to youth programs in your community (workforce,
mentoring)
Guest speakers
Industry materials & information
Mock interviews & résumé reviews
Work-site tours
Job shadowing
Mentoring
Internships
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
20
What You Can Do: Strategies that Work
Preparing & Supporting Youth On-Site
Youth-friendly staff
Identify youth’s interests, goals, and expectations
Provide clear information about your expectations
Recognize transition from school to work (new rules)
Share your own experiences & career pathway
Select hands-on, varied, and interactive tasks
Allow exploration and failure (expect it!)
Connect to resources & training
Have fun!
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
21
What We Can Do: Support is Available!
Benefits to Employers:
New source for reliable loyal employees
New ideas & skills
Professional development for existing staff
Chance to meet & “try out” youth prior to hiring
New partnerships
Services for current employees
Increased capacity of organization
Increased reputation in community
Tax benefits
Fun! Feels good! (Office morale)
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
22
What We Can Do: Support is Available!
Workforce systems and programs provide:
Knowledge of your industry and needs
Documentation of youths’ skills & interests
Stream-lined referrals
On-site, phone, or email support as needed
A single point of contact
Training and coaching for your staff
Services for your staff and their families
Universal design and accommodations expertise
Communication (Follow-up, support, & feedback)
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
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Resources, Resources: Some Places to Start
National Collaborative on Workforce and Disability for Youth
http://www.ncwd-youth.info/
Disability Employment Guide
http://www2.ed.gov/about/offices/list/osers/products/employmentguide/ind
ex.html
Disability and Business Technical Assistance Centers (DBTACs)
http://www.adata.org/Static/Home.aspx
Job Accommodation Network (JAN) http://askjan.org/
Employer Assistance and Resource Network
http://www.earnworks.com/
Virginia Commonwealth University Rehabilitation Research and
Training Center on Workplace Supports and Job Retention
http://www.worksupport.com/
DisabilityInfo.gov http://www.disability.gov/
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
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Breaking Barriers in the Workplace
Sara Mahoney
Business Development Specialist
U.S. Department of Labor
Office of Disability Employment Policy
[email protected]
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
Workforce Recruitment Program
for College Students with Disabilities
• Established in 1995 by DOD
• Now coordinated jointly by DOD and DOL
• Recruitment and referral program
• Connects Federal and private sector employers with highly
motivated postsecondary students with disabilities who are
eager to prove their abilities and potential
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
How It Works
In 2010:
• Visited 230 college campuses
• 2,100 candidates, including undergrad, graduate and
law were accepted into database
• 510 candidates hired (as of July 28, 2010)
• For 2009, 514 candidates hired (586 total hiring
actions) in 20 agencies around the world, mostly
summer and federal positions
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
How It Works
• Students and recent graduates apply online
• College Disability Services Office/Career Center confirms and
helps recruit and prepare candidates
• Trained recruiters from participating agencies visit campus
and interview candidates in Sept-Nov timeframe
• Candidate information is entered into database
• Database is opened to EARN in December
• Employers hire students for summer/temp or permanent
positions throughout the year
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
How It Works
• Recruiters interview candidates and give them a score of 1-5 on:
Qualifications (assessed through review of transcripts, resume,
and discussion of experience)
Maturity
Communication (both written and oral)
Direction
Overall Rating (3-5)
• Candidate must score 3.0 or better on the overall rating
• Resume is provided to private employers via a request through EARN
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
What Does WRP Offer Employers?
• Database of college students and recent graduates with
disabilities looking for summer/temp and permanent jobs
• Pool of candidates available nationwide and in a wide variety
of career fields (104 majors)
• Access to candidate information year round via EARN, with
new candidate data posted annually (each December)
http://www.earnworks.com/wrp/internship.asp
• Value added from EARN by assisting in the referral process for
employers
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
Benefits To Your Company?
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•
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Use it as a “pipeline”
Undertake special projects postponed for lack of time or resources
Assist permanent staff with key projects in mission critical fields
Share specialized knowledge and innovative technical skills
Assume responsibilities of staff on vacation or leave of absence
Prove that qualified people with disabilities make excellent
employees
• Each WRP hire is an investment in your company’s future
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
Return on
Investment
Human
Capital
Business Case
for WRP
Innovation
Business
Case
For WRP
Diversity
Marketing
Social
Responsibility
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
Mentoring
• The Office of Disability Employment Policy (ODEP) has some
great resources around Mentoring. You can access the
Career Focused Mentoring resource by going to ODEP’s
website at: http://www.dol.gov/odep/pubs/fact/cfm.htm#
• This isn’t an official component of WRP, but it is certainly a
best practice that all employers should integrate into their
internship programs and development plans for new
employees.
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
Strategies for Success
• Incorporate WRP hires into your company’s overall strategy
for other internship programs
• Ensure the “right fit” position for each employee and
employer
• Strong support from upper management helps
• Communicate success stories!
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
QUESTIONS?
• Thank you for your time and attention…
• Any Questions?
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
For More Information
• Workforce Recruitment Program: www.wrp.gov
• EARN Works: www.earnworks.com
• For the Business Case from EARN:
http://www.earnworks.com/BusinessCase/index.asp
• For the online request form for WRP from EARN:
http://www.earnworks.com/wrp/internship.asp
• ODEP Resources: http://www.dol.gov/odep/ and
http://www.dol.gov/odep/pubs/fact/cfm.htm#
• WRP Program Manager:
Sara Mahoney
[email protected]
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
The VR/NET: Successful Transition
Programs Through Partnerships with
Schools and Business
Jim Hanophy, Assistant Commissioner
DARS- Division for Rehabilitation Services, Texas
Kathy West-Evans, Director of Business Relations,
NET/CSAVR
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
CSAVR and The NET
• CSAVR: Council of State Administrators of
Vocational Rehabilitation
• The NET: National Employment Team
• 80 Agencies: every state, territory and D.C.
• 225,000 qualified staff
• 10,000 community partners
• One million individuals served per year
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
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The NET Vision Statement
To create a “one company” model to
serve business customers through a
national VR team that specializes in
employer development, business
consulting and corporate relations.
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
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The NET: VR as a
Customer Driven System
Dual Customer Focus
Customer Driven
National in Scope
VR as One Company
Easily Accessible Network
– VR Points of Contact
– VA Employment Coordinators
– Community Partners
• Leveraging the Strengths of a National System Through
Delivery at the Local Level
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
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The NET:VR Business ServicesDefined by Business Customers
• Pre-Employment
• Universal Design
• Internships
• Training
• Contracts
• Facilities
• HR/Staffing
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Recruitment & Promotion
Benefits & Compensation
Retention Supports
Employee Advisory Services
• Accommodations
• Work Site Assessment
• Assistive Technology
• Staff Training
• Disability Awareness
• ADA/Employment Laws
• Diversity Programs
• EEOC/Affirmative Action
• Programs/Services
• Assistive Technology
• Information Technology
• Financial Supports
• WOTC
• Barrier Removal
• Legal & Compliance
• Labor Relations
• Policy Development
• Risk Management
• Product Development
• Customer Service
• Marketing & Outreach
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
The Bottom Line for Business Customers
• Easy Access: work with the national VR network
through a single point of contact
• The foundation of the network must be:
– Trust
– Responsiveness
– Deliverability
– Consistency
– Quality
– Sustainability
• Return on Investment (ROI)
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
Why Build a VR Network?
Consumer Interests,
Skills and Abilities
Business Needs and
Position Requirements
Informed Choice /
Responsiveness
Provides consumers with needed information about qualifications for jobs and
Provides businesses with quality applicants who meet their requirements
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
What A Business Should Expect
from VR and Its Partners
• To take the time to understand their business
and their needs, including their needs for quality
and productivity, their company’s rules, policies,
dress code and other aspects of their unique
work culture
• To understand the qualifications they seek in an
applicant, including the “intangibles” such as
personality traits and interests
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
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What Should a Business Expect from VR
and Its Partners..continued
• For us to bring applicants to them that are fully
screened to match their needs
• To design outreach, recruitment, training and retention
strategies that are customized to meet the business’s
needs
• For us not to interfere with their business, but to work
with them to address any concerns
• For us to be responsive to their needs, concerns and
questions
• For us to treat them professionally
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
Options for Partnering With VR to Attract, Hire and
Retain Qualified Employees with Disabilities
• Direct hire through effective screening and on site
job supports
• Hiring Degreed Professionals through targeted
marketing
• On site, pre-hire training for potential employees
• Summer and work study programs for high school
students
• Recruitment of and internships for college students.
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
“Business does
not know the
adjustment
needed for the
job, but VR does”
Senior Manager, Major Pharmacy Retailer, 8/5/10
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
VR's Role with schools
and students with disabilities
- Introduction to work opportunities
- Career development activities
- Coordination of work experience opportunities
- Linking with post secondary education
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu
Contact Information
• Kathy West-Evans
– [email protected]
– 206.999.9455
– www.rehabnetwork.org
• Jim Hanophy
– [email protected]
– 512-424-4220
201 ILR Extension Building • Ithaca, NY 14850 • tel. 607.255.7727 • fax. 607-255.2763
www.edi.cornell.edu