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Content Management System Devika Madalli Indian Statistical Institute •What is CMS? What is ‘Content’ ? What does ‘Management’ of content refers to ? What is the ‘System’ that manages the content ? •What does management of content refers to? •The Management refers to the process of storing content via rules and process (or a combination of the same) - often with associated workflows - so that the content is deemed to be managed rather than unmanaged where it is located. •Because the information being managed is digital in nature – the method of managing is also typically conducted electronically. Content Management? •It is a collection of tools, techniques and processes that support the collection, managing and publishing of information in any form or medium. •What is the system that manages the content? •The System itself is definable as a software tool, or combination or software tools, that facilitate the efficient and effective management of the content so as to achieve the desired output (which can be electronic or hardcopy).…….. •So what is CMS? A CMS is a software tool that enables groups of technical and non technical staff to store, create, edit, manage and publish a variety of digital content types to an intended audience, whilst being constrained during the content process by a centralised set of rules, process and workflows that ensure coherent, validated and managed electronic content is produced. A CMS is a computer system that allows publishing, editing, and modifying content as well as site maintenance from a central page. It provides a collection of procedures used to manage workflow in a collaborative environment. These procedures can be manual or computer-based. •So what is CMS? (2) •A CMS is a system for the creation, modification, archiving and management of information resources by creating a organized content repository. •CMS integrates and centralizes tools and mechanisms for content creation and publication. •It includes tools for publishing, format management, revision control, indexing, search and retrieval. •CMS benefits •Easy creation of content •Easy editing of content •Reusability of content •Easier authoring and publishing •Versioning •Automated templating •CMS benefits (2) •Consistency •Web standard upgrades •Cost effectiveness •Efficient workflow throughout the system •Easier maintenance •Additional features through plug-in and module to increase the site's functionality •Why CMS? •CMSs are generally used for •Storing •Controlling •Revising •Publishing documentation •Serving as a central repository, the CMS increases the version level of new updates to an already existing file –Version control is one of the primary advantages of a CMS •Basic CMS Features •Access Control: Who is allowed to do what? •Version Control: Return to a previously saved version •Library: Page templates, images, other assets •Content Repository: Text and other assets stored in a database or XML repository •Publishing Functionality: Creates web pages using content and templates •11 •Media Types •Content: •System: •Website content •Web Content Management •Documents •Document Management •Software Code •Multimedia •Source Code Management •Digital Asset Management •12 •Why so many CMS solutions? Given that there are many different types of digital content.…..it follows that there are many different types of CMS (some crossing over from one type to another) – some of the most common examples are: Web Content Management Document Management Records Management Digital Asset Management Enterprise Content Management (all off the above) etc… •Document Management System (DMS) •A document management system (DMS) is a computer system (or set of computer programs) used to track and store electronic documents and/or images of paper documents. •It is usually also capable of keeping track of the different versions modified by different users (history tracking). •It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems. •DMS •Document management –It is one of the oldest of the content management disciplines –It was essentially born out of the need to manage ever growing amounts of information being created within organizations •DMS features •Mainly focused on managing text documents, although it is capable of managing other 'electronic information' such as images, movie files etc. •Each unit of information (document) is self-contained. •There are few (if any) links between documents (they may be associated by 'grouping' the items using a classification scheme or taxonomy). •Primarily aimed on storage and archiving and document life-cycle management including document expiry. •DMS features (2) Includes powerful workflow for incorporating processes into the management of the documents. business Targeted at storing and presenting documents in their native format (not limited to MS-Office products but including many different information types). Document access may be restricted at a folder or document level - and other security models may be applied. Limited ability to create web pages (suitable for intranets but not internets) typically produces one page for each document. •Digital asset management system (DAMS) •What is digital asset? –It is any form of media that has been converted into an electronic (binary) format that has a 'value' to a company. •Digital Asset Management System(DAMS) •DAM consists of management tasks and decisions surrounding the ingestion, annotation, cataloguing, storage, retrieval and distribution of digital assets. •Digital photographs, animations, videos and music exemplify the target-areas of media asset management (a sub-category of DAM) •DAMS include computer software and hardware systems that aid in the process of digital asset management •The term DAM also refers to the protocol for downloading, renaming, backing up, rating, grouping, archiving, optimizing, maintaining, thinning, and exporting files •DAM tool functions •Organizing digital assets •Manipulating digital assets (converting, merging, collating) •Searching for a digital asset •Verifying the integrity of digital assets •Delivery and distribution of digital assets •Securing digital assets - including copyright protection mechanisms •Backing up digital assets •Source: http://www.contentmanager.eu.com/dam.htm •Web content management system (WCMS) •A WCMS is typically a software tool used by both technical and non-technical staff to manage the creation of structured web pages for a web based experience such as an Internet Website, Intranet or Extranet solution. •A WCMS provides website authoring, collaboration, and administration tools designed to allow users with little knowledge of web programming languages or markup languages to create and manage website content with relative ease. •A WCMS is a bundled or stand-alone application used to create, manage, store, and deploy content on Web pages. •Web content includes text and embedded graphics, photos, video, audio, and code (e.g., for applications) that renders other content or interacts with the user. •A WCMS may also catalog or index content, select or assemble content at runtime, or deliver content to specific visitors in a personalized way, such as in different languages. •Record Management System (RMS) Records management is "[the] field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records“ ---- according to the ISO 15489-1: 2001 standard. In the past, 'records management' was sometimes used to refer only to the management of records which were no longer in everyday use but still needed to be kept - 'semi-current' or 'inactive' records, often stored in basements or offsite. More modern usage tends to refer to the entire 'lifecycle' of records from the point of creation right through until their eventual disposal. •Role of Record Manager •A Records Manager is someone who is responsible for records management in an organization. •Section 4 of the ISO 15489-1:2001 states that records management includes: –setting policies and standards; –assigning responsibilities and authorities; –establishing and promulgating procedures and guidelines; –providing a range of services relating to the management and use of records; –designing, implementing and administering specialized systems for managing records; –integrating records management into business systems and processes. •Enterprise Content Management System (ECMS) •ECMS is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. •ECMS structures enterprise's information content and file formats, manages locations, streamlines access by eliminating bottlenecks and optimizes security and integrity. •ECMS covers the management of information within the entire scope of an enterprise whether that information is in the form of a paper document, an electronic file, a database print stream, or even an email. •ECMS is an umbrella term covering document management, web content management, search, collaboration, records management, digital asset management (DAM), work-flow management, capture and scanning. •ECMS (2) •ECMS organizes documents, contacts, and records that are related to the organizational processes of an enterprise—i.e., commercial organizations •ECMS is primarily aimed at managing the life-cycle of information from initial publication or creation all the way through archival and eventually disposal. •It serves to manage the enterprise's unstructured information content, rendering the multiplicity of file format and location more efficiently. •- It achieves this goal by streamlining access, eliminating bottlenecks, optimizing security, and maintaining integrity. •Software: IBM Enterprise Content Management •CMS benefits •Distributed authorship •Some kinds of content updated directly by content providers •Content goes live instantly, or once an editorial check is complete •No need for a page editor •No knowledge of HTML or other technology required •Would require training in use of CMS authoring interface •CMS benefits (2) •Efficiency •Some content created directly by CPs •Page appearance controlled from a collection of central templates •Navigation aids (such as current breadcrumbs trail) generated automatically •All translates to: less staff time needed to maintain site. •CMS benefits (3) •Global updating •Add links sitewide •Change text sitewide •Add or change navigation features sitewide •All from a central interface or template. •CMS benefits (4) •Timing •Content can be set to a timer •Displays only during a specified period •Erased/hidden after that period •Hours, classes, front page news •CMS benefits (5) •Integration of blogs/RSS •Many systems supply own blogging software •Many can interoperate with popular blogging software •Many include software for parsing RSS feeds, or syndicating our own content •How does CMS work •A tool to separate content from presentation •Data from content providers is stored in a central database, not static HTML •How does CMS work (2) Basic information flow 1.Template is designed 2.Content is entered as plain-text or HTML into database 3.Content is placed in a template for display to the end user •Page Content •Page •Template •Practice of CM involves •Planning - the information needs of an organization •Identification and capture – of required information •Creating, approving and enforcing - policies and practices regarding records, including their organization and disposal •Developing - a records storage plan, which includes the short and long-term housing of physical records and digital information •Identifying, classifying, and storing records •Coordinating - access to records internally and outside of the organization, balancing the requirements of business confidentiality, data privacy, and public access •Executing - a holding policy on the disposal of records which are no longer required for operational reasons; according to organizational policies, statutory requirements, and other regulations this may involve either their destruction or permanent preservation in an archive •Kind of roles and responsibilities in CMS •Content management is an inherently collaborative process. It consists of the following basic roles and responsibilities: •Creator - responsible for creating and editing content. •Editor - responsible for tuning the content message and the style of delivery, including translation and localization. •Publisher - responsible for releasing the content for use. •Administrator - responsible for managing access permissions to folders and files, usually accomplished by assigning access rights to user groups or roles. Admins may also assist and support users in various ways. •Consumer, viewer or guest- the person who reads or otherwise takes in content after it is published or shared. •Source: Wikipedia •Major Components •Publishing •User •Interface •Application •Server •Authoring •Templates •Source: •Templates •HTML •Pages •Database •35 •CMS system •CMS system Thank you