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Hewlett Packard
Addie van Rooij
Vice President Human Resources
Enterprise Business EMEA
© 2009 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
Have we seen this before?
The
Technology
Bubble
Period of
Rebound
1995–2000
Collapse of
the Bubble
2001–2003
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21 July 2015
2004–2007
Financial &
Credit
Market Crisis
2008–2009
A downturn sorts winners from losers…
Economic downturns can more than double the likelihood that a business
significantly changes its industry ranking, and those that make it into the
top quartile during a downturn sustain their market premium for an average
of three years.1
…and this is how to win:
99% of CEOs believe that technology is integral to the success of their
business.2 Winning depends on
•
•
Focused investments to deliver cost reductions for the downturn
Laying the groundwork to exit more competitive
Source:
1. “Who Will Prevail in 2009? Avoiding Mistakes in an Economic Crisis,” Corporate Executive Board, December 2008
2. HP study conducted by Penn, Schoen & Berland Associates
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21 July 2015
Change the economics of technology
IT is about business outcomes
Innovation
25%
Best vs. average IT spend as
percent of revenue is:
Migration &
upgrades
10%
8.0%
65%
5.0%
Operations—
maintenance &
management
5.0%
Not enough
investment in
innovation; too much
in maintaining legacy
infrastructure
4.0%
3.0%
2.0%
1.4%
2.0%
2.8%
2.1%
1.2%
1.0%
0.7%
Auto
2.7%
2.0%
0.6%
Mfg
Retail
Elec.
Tech
Don’t know
Med/ Telcom Fin
Ent
Svcs
9%
Best in class
Avg % revenue spent on IT
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21 July 2015
Some firms are
turning
adversity into
advantage
38%
53%
Opportunity
to
restructure
Costcutting
Central is “the cloud”
Service providers
Service users
The cloud is a means by which global class, highly
scalable and flexible services can be delivered and
consumed over the internet through an as-needed,
pay-per-use business model.
What’s new?
New access:
everything is a
service
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21 July 2015
New capabilities:
multi-tenant software
New connections:
information in context
Implications for IT organizations
From To
IT management Service management
Technology cost Service value
Technology provider Service sourcing
Cost center Growth enabler
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2015
Implications for IT skills
From To
Deep technical expertise Applicable technical
expertise
Technical innovation Community innovation
Designing a great solution Delivering business
or product outcomes
Local Global
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Technology for better business
outcomes
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Bridging the “GAP”
•
Standardized international graduate hiring, on-boarding,
development and talent program
•
Train people managers to understand and work with
GenY, remote working and diverse employee base*
Utilize graduate and university web communities
(OpenLabs, TRIM, etc)*
•
•
Train large populations through training centers and GETIT web tools to improve IT knowledge penetration &
entrepreneurship*
• Active member of the EU e-skills Industry Leadership
board*
• Implementation of 70-20-10 internal education standards*
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Know your target audience:
GenY is coming!
•
Get familiar with Generation Y (people born between 1981 and 1995)
− What is the young Generation looking for?
− How different are their expectations and behaviors?
• Discover Generation Y
• Their “ideal manager” picture
• Talking GenY: Video between manager and graduate [link live
Nov. 1st]
• Read up some life experiences of managers & graduates
• Dialogue session – I’m different, you too … – in one
of your next team meetings
•Back
to
Index
GET-IT – Graduate Entrepreneurship Training through IT
Cooperate with NGOs to provide IT and business training
•
Purpose
− Provide IT and business training to graduates and
unemployed youth in EMEA
− Provide practical IT solutions for daily business challenges
• Achievements
− 100 GET-IT training centers in 23 countries, reached more
than 100,000 students so far
• Relevance
− In 2008, over 14 percent of graduates from schools and
universities below the age of 25 were unemployed in the EU
alone
− GET-IT responds to the need to encourage job creation and
entrepreneurship
• Partnerships
− Partnership with UNIDO to deploy GET-IT in Africa and
Middle East
− Collaboration with the Micro-Enterprise Acceleration Institute
(MEA-I)
•HP
CONFIDENTIAL | 12 JUN 2008 | 11
•HP
•H
education platform – GET-IT city
portal
P•www.get-it-city.net
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e-Skills Industry Leadership Board
Fostering 21st century e-skills and digital literacy of Europe’s workforce and
citizens
•
Participants
− European Commission
− ICT sector: CEPIS, Cisco, CompTIA, ECDL Foundation,
ECONET, EITO, EXIN, Global Knowledge Network, HP, INLEA
Foundation, Microsoft, Oracle, Pearson, Prometric and Siemens
Enterprise Communications.
•
HP contribution
− Member of the board
− Women & IT taskforce
− Participation in the EU eSkills week 2010
− HP GET-IT program
e-Skills Industry Leadership Board
Fostering 21st century e-skills and digital literacy of Europe’s workforce and
citizens
•
Importance
− E-skills are a key to employment and inclusion, and constitute
the entry-ticket to the job market.
− Over one third of Europeans have no basic ICT skills
− The demand for e-skills is growing while supply is declining
− There is an ongoing decline in the number of students starting
ICT courses and
− Consequences: negative impact on European economy and
competitiveness and social exclusion.
•
Objective
− Promoting ICT practitioner learning, education, competences
and training
− Boosting the employability and productivity of the workforce with
ICT user skills, including the deployment of multi-stakeholder
partnerships.
70-20-10 The Old World
PUSH
Training
Rigid
Program
Mandated
Formal
Read-Only
•HP
Learning & Development - CTE Delivery
Vastly increased scale of users
and content….
Eur
ope
an
eSkil
ls
200
8
Co
nfer
enc
e
•16
•Source:
•1
Aug 2008
•HP
Learning & Development - CTE Delivery
Wikipedia
Training implications for the future
Content and Instructional Design
Content will be:
• Generated from experts who will contextualize information
• Smaller pieces of learning, delivered quickly with ability to give
reviews rating and comments immediately
• Modified by users; “self-healing” content
• Story centered, character rich and video based simulations
• Available on-demand, anytime, anywhere PLUS will allow learner
to create, promote and manage their own content
•Instructional
design will evolve/ merge
with game design
Eur
ope
an
eSkil
ls
200
8
Co
nfer
enc
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•17
•Integrated
programs will blend
‘traditional’ learning with ‘informal‘
learning
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Aug 2008
•HP
Learning & Development - CTE Delivery
70-20-10 The New World
Classroom
Training

Virtual labs
PULL
Performance
Support Tools

Learning
Modifiable Libraries/
Knowledge Bases
Informal
Read/Write
Learner



•18
Learning Communities
using
Blogs/Wikis/Forums
Training studio
Online Learning
Self-paced video
Experts/Coaches/
e-Coaches
•HP
Flexible
Platform
Self-Service
Learning & Development - CTE Delivery
Questions?
••1
21
July