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HISTORY OF PICKING TECHNOLOGIES
Justin-Vinh Doan
Industrial Engineer Consultant, West Monroe Partners
About Us
West Monroe Partners
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Workforce Optimization (WFO) Solution
Line
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Delivers Industrial Engineering
solutions in various industries:
• Retail
• Healthcare
• Distribution
Justin Doan
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B.Sc. Industrial Engineering from École
Polytechnique de Montréal
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Engineered Labor Standards expertise
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 PICKING
AN ITEM
“…taking and collecting articles in a specified quantity
before shipment to satisfy customers’ orders” – Wikipedia
Essential information:
• Assignment number
• Location (item)
• Quantity
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 PRESENTATION
OBJECTIVES
• Introduce present and future picking technologies
• Present pros and cons of these technologies
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 AGENDA
1. Introduction
2. List/Label picking
3. Radio-Frequency/ Scan picking
4. Pick-to-light
5. Pick-by-voice
6. Hybrid technologies
7. Pick-by-vision (Data Glasses)
8. 5 min Q&A
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 LIST/LABEL
PICKING
A WMS pre-printed paper list or label stack
 Low-cost solution
 Easy implementation
 Full view of the picking order information
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 List/label
picking
No real time status of order progress
Cluttered hands
Low order/picking accuracy
Risk of dropping, losing labels/list
Difficult to track shorts/mark outs
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 RADIO-FREQUENCY/
SCAN PICKING
Screen equipped barcode scanning unit
+++ Order/Picking accuracy
Permanently Linked with WMS system
Displays different order information
Many adaptations (Ring, gauntlet, gun, etc.)
© 2014 West Monroe Partners | Reproduction and distribution without West Monroe Partners prior consent prohibited
 RADIO-FREQUENCY/
SCAN PICKING
Cluttered hands (Unless wrist mounted)
Requires concentration to read/input information
Re-scan frequency
Small screen display = small fonts
Only few lines can be shown
© 2014 West Monroe Partners | Reproduction and distribution without West Monroe Partners prior consent prohibited
 PICK-TO-LIGHT
Light-directed picking with indicator equipped shelves
 100% uncluttered and hand free methods
 Mostly used for small velocity items
 Used in unit picking and pick-to-belt
 Good order/picking accuracy
 Natural way of working
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 PICK-TO/BY-LIGHT
High cost per slot implementation/maintenance
One order in the section at one time
Managing balance between sections can be challenging
The equipment needs to be 100% functional
© 2014 West Monroe Partners | Reproduction and distribution without West Monroe Partners prior consent prohibited
 PICK-BY-VOICE
Order instructions are dictated through a headset
 Hands-free methods
 Natural way to pick item
 Improved picking/inventory accuracy
 Used in warehouse with low pick density
 Continuous connection with the WMS
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 PICK-BY-VOICE
Order instructions are dictated through a headset
No visual display of information
Noisy environment
Unknown accent
Repeat frequency
Long process time
© 2014 West Monroe Partners | Reproduction and distribution without West Monroe Partners prior consent prohibited
 HYBRID
TECHNOLOGIES
I. RF and voice
I. Pick-to-light and voice
II. Label and RF
© 2014 West Monroe Partners | Reproduction and distribution without West Monroe Partners prior consent prohibited
 FUTURE
TECHNOLOGY – PICK-BY-VISION (DATA GLASSES)
Augmented Reality Heads-Up Display (HUD) unit
 Hands-free technology
 WMS interacts visually with reality
 Hybrid technology (Visual, RF and Voice)
 Immersive technology
© 2014 West Monroe Partners | Reproduction and distribution without West Monroe Partners prior consent prohibited
 FUTURE
TECHNOLOGY – PICK-BY-VISION (DATA GLASSES)
Early stages of the product development
Risk of information display overload
 Importance of User Interface and Experience
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HOME WORK
Review how crucial information is being
transmitted to the employee
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CONCLUSION
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Transmitting the right information to decide quickly
Using the appropriate technology to inform
Mobile technology is important
Technology represents reality
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Reference List
Slide 3 – "Voice Picking Made Easy." Voice Picking Made Easy. Warehouse & Logistics News, 14 June 2012. Web.
30 May 2014. http://warehousenews.co.uk/2012/06/voice-picking-made-easy-2/
Slide 4 - Levin, Lior. "6 Pros And Cons Of Google+ For Small Business." 6 Pros And Cons Of Google+ For Small
Business. VIRALBLOG.COM, 03 May 2012. Web. 30 May 2014. http://www.viralblog.com/online-marketing/6pros-and-cons-of-google-for-small-business/
Slide 6 - Silberrad, Guy. "Metro 2033 Review « GamingBolt.com: Video Game News, Reviews, Previews and
Blog." GamingBoltcom Video Game News Reviews Previews and Blog. Gaming Bolt, 01 May 2010. Web. 30 May
2014. http://gamingbolt.com/metro_2033_review_xbox360
Slide 8 - PULSE Logistics Systems. "Burson Automotive Showcases It's New Greenfield DC." Burson Automotive
Showcases It's New Greenfield DC. PULSE :pgistics Systems, May-June 2007. Web. 30 May 2014.
<http://www.pulse.com.au/index.cfm?objectid=DFFC1BE4-C09F-2487-2E0CD653DFD3A59C>.
Slide 8 - http://www.barcodesinc.com/symbol/wt4090.htm
Slide 9 - http://www.dematic.com/ap/Products/By-Brand/Dematic-Real-Time-Logistics/Mobile-DataComputers/RF-Barcode-Scanner/page35511.htm
Slide 9 - http://www.smartmobilepos.com/barcode-readers/linea-pro-5-iphone-ipodscanner?zenid=2fe21fbad3e460c0693c0f2e988c4834
Slide 10 - http://www.abelwomack.com/engineering-services/pick-to-light-systems/
Slide 11 - http://www.interlogic.co.nz/a-hardware_technologies_pick_to_light.html
Slide 12 - http://www.dematic.com/bausteine.net/i/18596/T5SRX.jpg?width=220
Slide 12 - http://www.bevindustry.com/keywords/5990-vocollect
Slide 13 - http://www.123rf.com/photo_20539593_puzzled-call-center-agent-wearing-headset.html
Slide 14 –
http://communities.motorolasolutions.com/community/north_america/fresh_ideas_enterprise/blog/2014/03
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Reference List
Slide 14 - http://mhlnews.com/technology-amp-automation/light-and-voice-combine-pickup-picking-s-pace
Slide 15 - http://augmentedblog.wordpress.com/tag/digital-support-system/
Slide 16 - http://ironman3news.com/pictures/
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