Transcript Slide 1

Avaya UPS Training
powerware.com/avaya
Copyright© 2005 Avaya Inc. All rights reserved
High Availability
• Customers demand system
availability and reliability on a
day-to-day basis
• High availability is needed for:
– Efficient communications
– Reliable Networks
Copyright© 2003 Avaya Inc. All rights reserved
2
Benefits: Why sell Avaya UPS?
• Increases system reliability
• Increases customer satisfaction
• Increases your revenue $$
Copyright© 2003 Avaya Inc. All rights reserved
3
Factors Affecting High Availability
• Weather
– Heat, storms, natural disasters
• Deregulation of utility companies (e.g.
California power crisis)
• Aging power facilities
• Work environment
– Old buildings, overloaded
networks, improper grounding
(most power problems
originate within the building)
• Increased demand for power
Copyright© 2003 Avaya Inc. All rights reserved
4
Myth: Blackouts Are the Only Power
Problems That Matter
•
•
•
•
Sags - voltage dips
Spikes - intense, quick burst of power
Blackouts - no power
Surges - high voltage transients
Spikes
22%
Surges
10%
Copyright© 2003 Avaya Inc. All rights reserved
Blackouts
14%
Sags
54%
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9 Common Power Problems
Power Failure
Line Noise
• a total loss of utility power
• high frequency waveform
caused by RFI or EMI interference
Power Sag
• short-term low voltage
Power Surge (spike)
• short-term high voltage
above 110% of nominal
Frequency Variation
• a change in frequency stability
Switching Transient
• Instantaneous under voltage
In a range of nanoseconds
Under-voltage (brownout)
• reduced line voltage for extended period
a few minutes to a few days
Harmonic Distortion
• Distortion of the normal waveform
generally transmitted by nonlinear loads
Over-voltage
• increased line voltage for extended period
a few minutes to a few days
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6
9 Power Problems Can Cause . . .
• Memory Loss
• Data Errors
• Dropped Calls
• Burned Circuit Boards
• Component Stress
• Equipment Shutoff
• Derailed Business
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7
And, if the power goes out?
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A.
Panic
B.
Look for a new job
8
And, if the Power Goes Out?
Copyright© 2003 Avaya Inc. All rights reserved
A.
Panic
B.
Look for a new job
C.
Business as usual, as your
phones are protected by an
Avaya Uninterruptible Power
System (UPS)
9
Disaster Strikes!
If the power fails and the phones go
down, some effects may be:
Emergency Services - 911 calls cannot be
answered
Healthcare - time-lag before generators turn on
Finance - customer contact lost, transactions at
risk
Education - ability to contact parents jeopardized
Retail - transactions in process go down
Manufacturing - automated processes at risk
Call Centers/Help Desk – customer contact lost,
business lost
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10
The Solution: The Avaya Online UPS
• Protects data and equipment from
all 9 power problems
• Provides the highest level of UPS
protection available
• Ability to provide hours of backup
time
• Perfect voltage regulation
• Extensive network monitoring/
alarm reporting capabilities
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11
Online Technology
Internal Automatic Bypass
Raw Utility
(Incoming AC)
AC to DC
Rectifier
DC to AC
Inverter
Filtering
& Surge
Suppression
Clean AC
Output
to Load
Battery
Charger
Battery
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12
Line-Interactive Technology
• Mid-price solution
• Protects against 5 of the 9 power problems
Buck
Raw Utility
(Incoming AC)
Filter
Filter
Out
Boost
Inverter
(normally off)
Battery
Charger
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Battery
13
Off-Line or Standby Technology
• Low price solution
• Protects against 3 of the 9 power problems
Raw Utility
(Incoming AC)
Filter
Filter
Battery Charger
Out
Inverter
(normally off)
Battery
Copyright© 2003 Avaya Inc. All rights reserved
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Zapper Demo
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15
The Avaya UPS Product Family
1000-2000 VA
20 to 40 kVA
(Powerware)
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3000 VA
350-700 VA
(Powerware)
6000 VA
9 to 18 kVA
500 & 750 VA
(Powerware)
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Site Survey
• Make sure that the installation site has enough space
available. Include measurements of battery cabinets,
options, etc.
• Make sure that the UPS has adequate ventilation.
• Ensure the UPS can be placed in its final position. Will the
UPS components fit through doors? Are there any stairs?
• Is the floor strong enough? The UPS and its battery
cabinets can be heavy so make sure the site has the proper
floor loading capacity.
• Check to see if there is an adequate electrical supply near to
the UPS.
• Check to see if there is an electrical distribution board in the
vicinity that can be used for the output of the UPS.
Copyright© 2003 Avaya Inc. All rights reserved
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Avaya UPS Resources
• Field Reps
– Local & technical support
– Trainings, etc.
• 800 Hotline: 800-322-4877
– Technical support (7 am to 5 pm Pacific time)
– Order status updates
• powerware.com/avaya
– Sizing Tool
– Product information
– Free stuff!
• Avaya UPS Handbook
– Hard copy reference
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