Transcript Document

Saint Joseph’s University
Information Technology
Services
Faculty Orientation
August 17, 2007
IT Web Site: http://it.sju.edu
Presenters
• Fran DiSanti
–Information Technology
• Anne Szewczyk
–College of Arts & Sciences
• Peggy Allen
–Haub School of Business
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Topics
•
•
•
•
•
Technology Overview
MySJU, Information Portal
Technology Support Services
Academic Computing Services
Instructional Technology and
Distributed Learning
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Information Technology
Vision
… a customer-focused advocate
of technologies that facilitate and
enrich the learning, teaching and
research experiences of Saint
Joseph’s students and faculty …
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Technology and You
• High-speed campus network with ample
Internet capacity
– Wireless networks, convenient “plug-in”
ports
• Over seventy technology-equipped
classrooms and teaching labs
– Access to the network from each classroom
• Web-based course management system
(Blackboard) provides a home page for
each course
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Technology and You
• Instructional support
– Classroom deliveries, production support,
Faculty Development Center, online
courses or course enhancements
• Access to campus information and
personal services using MySJU
• Voice mail services for faculty,
staff and students
• Laptop computer programs
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Your Computer Account
• One password accesses all
services
–Campus network, Internet, Library,
MySJU, Email and Blackboard
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Your Personalized Email
Address
Joe Hawk
joseph
. hawk @sju.edu
Dot
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Managing Email
• Spam messages identified at server and
deleted (70%)
• Questionable messages marked as
SPAM in the subject line
• To receive all email including spam:
[email protected]
• To report spam: [email protected]
• To report “non-spam”:
[email protected]
• Establish spam filters on your mail client
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Mass Email
Communication
• Use [email protected] for
University-related correspondence
– [email protected] for all faculty
– [email protected] for all non-faculty
• Use [email protected] for Non-University
related correspondence
– FYI is subscribable
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Conventions for Mass
Communication
•
•
•
•
•
•
•
•
•
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Be Brief
Use Plain Text or HTML
Do Not Send Attachments
Use Web Links
Do Not Send Repeated Messages
Use Descriptive Subject Lines
Include Contact Information of the Sender
Target the Audience
Never "CC" a Campus Alias
Use HawkEye and Hawk Hill Today for
Event Announcements
• Use "SJU Classifieds" for Personal Items 11
Student Use of SJU
Email
• Urged to check their SJU
Email Account Daily
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Network Storage or
Your “J:Drive”
• Your storage space on SJU network
– Quota for faculty: 1.5 Gbyte
• Automatically available at network login
for Windows users
– Mac users will need to mount their home
folder
• Files are backed up nightly
• For more information:
http://it.sju.edu/network_access/jdrive.html
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Protect your
Computer
• Apply all critical, software patches
– e.g. Windows updates
• Disable features not required
• Keep your virus definition files up-todate
– Symantec LiveUpdate
• Use caution when opening email
attachments and following URLs
• Visit SJU web site: http://it.sju.edu
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IT Web Site
http://it.sju.edu
Get answers to your technology
questions
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Registration
Student
Information
Class Lists
Grade
Entry
Degree Audit &
Advisement
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BlackBoard
• Web-based software package used by
faculty and students
• Students access online course content
posted by their professors
– Syllabus
– Course Documents
– Quizzes
– External Links
– Communication Tool
– Video Clips
• Wikis, blogs supported
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Introducing the
HawkCard
SJU ID Number
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The Other Side of the
Card
Building Access
Sports Complex
Library Service
Dining Service
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Technology Support
Services
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Support Services
• Help desk
– First point of contact for everything tech!
– [email protected]
– Ext. 2920
– BL 30
– Hours: M-Th 7:30am-6:30pm, F 7:30am5pm
• Technical Support
• Technology purchases online
• Technology Training
– Software Apps (Word, Excel, Eudora)
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Supported Hardware
• Computer systems – Apple,
Lincoln, Lenovo (IBM)
• Printers – HP, Canon,
CopyStar
• PDA’S – Palm, Treo
• CD-R/RW, DVD-R/RW,
scanners
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Supported Software
• Operating system
– Mac: OS X.x
– PC: Windows XP
• Office productivity
– MAC: Office 2004
– PC: Office 2007, Office 2003
• Web browser
– Internet Explorer, FireFox, Safari
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Supported Software
• Calendar: Sun ONE thru MySJU
• Email clients:
– Eudora 6.x
– MySJU
• AntiVirus software:
– Symantec 10x
• Statistics: SPSS
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Student Technology
Center
• Located in the Science Center,
Rm. 129
• Home of Student Help Desk
and the main computer lab
– 50+ public-use computers,
printers
• Support for:
– Network Problems, MySJU
– Anti-virus software, email
– Hardware diagnosis
• Technical support for Laptop
Program students
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Student Technology
Center
• Hours of Operation:
– Mon.–Thurs.
8am -11pm
– Friday
8am - 5pm
– Sat
10 am - 5pm
– Sun
10am – 11pm
• Contact Information:
– Phone: (610) 660-3070
– Email: [email protected]
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Academic Computing
Services
• Assist faculty with
computing needs
• Allocate computing
resources within the college
• Act as liaison with
Information Technology
• Coordinate computing
initiatives
Computing Initiatives
• 2007 Technology Open House
sponsored by Faculty Development
Committee (FDC)
• Laptop Computer Program
• Lab renovation and state-of-the-art
technology for teaching and learning
– Science Center renovation
– Wall Street Trading Room
• Online Education
Technology Resource
Guide
• Workshop descriptions
• Help and where to find it
• Campus computing
facilities: what, where &
how to schedule
Where to Get Help?
• Call Helpdesk at x2920 or
• Email [email protected]
– Send copy to Anne
([email protected]) or Peggy
([email protected])
• Anne’s Office is located in BL
111B
• Peggy’s office is located in 351
MV
Laptop Computer
Programs
• Psychology Laptop Program
–http://www.sju.edu/laptop/psycholo
gy
• Haub School of Business (HSB)
–Laptop Computer Program for all
entering freshmen including
“undecided business” majors
–http://www.sju.edu/laptop/hsb
Assistant Manager of
Academic Computing
Services
Direct student questions to:
Patrick McDevitt
Phone: 610-660-1678
Email: [email protected]
Classroom Technology
Support
• Mandeville Hall
– Instructional Technology Center
• Phone ext: 1770
• Email: [email protected]
• Post Hall
– Enrico Capitan
• Phone ext: 3445
• Email: [email protected]
Wall Street Trading Room
• Site licenses:
WRDS, Morningstar,
SPSS, Reuters
StockVal, Thomson
Baseline, SAP
• Bloomberg
Professional
Services
Anti-Plagiarism Web
Service
• University subscription to
Turnitin.com (www.turnitin.com)
• Student papers submitted to site
electronically
– originality reports available within 5
minutes.
• Contact Peggy (email pallen) for
class enrollment
– enrollment procedure sent to all faculty
at the beginning of the semester
Instructional Technology &
Distributed Learning
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Instructional Technology &
Distributed Learning
• Support of classroom
technology across
campus
• Maintain 60+
technology
classrooms and
computer labs
• Support six
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Instructional Technology &
Distributed Learning
• Instruction and support of
faculty in the use of
Technology
• Production of Instructional
Media
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Services Available to
Faculty
• Use of audio-visual equipment
for classroom presentations:
– TV/VCR/DVD, laptops, data
projectors, slide projectors,
portable stereo
• Use of audio-visual production
equipment for class projects:
– Camcorders, digital still cameras,
tape recorders
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Services Available to
Faculty
• Media
–In-house collection, rentals,
purchase
• Access
–Library Catalog (jerome.sju.edu)
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Services Available to
Students
• Individual viewing of videos,
DVDs, and other materials
• Non-linear video editing
• Assistance in PowerPoint and
Web production
–Digitize video
–Scan images
–Audio production
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Ordering from ITDL
• To order equipment:
– Web: it.sju.edu/ Under Classroom Support
(preferred)
– Email: [email protected]
– Phone: 610-660-1770
• 24 hours notice required to reserve
equipment or software
• Two week notice for rental tapes
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Faculty Development
Center
• Located in Mandeville 123
• PC and Macs supported
• Equipment
– Scanners: flat bed, slide
– Video digitizer
– Printers: B&W laser, color laser
• Provides training in Blackboard
and instructional technology
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Instructional Technology &
Distributed Learning
• Instructional Technology Center
(ITC)
– Located in Barbelin/Lonergan Rm. 34
• Hours of operation:
–
–
–
–
Mon.–Thurs.
Friday
Saturday
Sunday
8:30 am to 10 pm
8:30 am to 5 pm
9:00 am to 4 pm
Closed
• Contact information:
– Phone: (610) 660-1770
– Email: [email protected]
– URL: it.sju.edu/ITDL
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Questions?
IT Web Site: http://it.sju.edu
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