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Responsible Care Implementation
The Sipchem Story
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Purpose & Values
Purpose:
Sipchem aims to be a responsible, innovative and globally
recognized petrochemical company providing competitive and
quality products to satisfy our customers, motivate our
employees and meet Shareholders' expectations.
Values:
 Adhere to highest ethical standards, embracing integrity, trust
and taking responsibility for Sipchem's actions.
 Strive for operation excellence in delivering products and
services.
 Embrace innovation and adapt to changing conditions.
 Care for the well being of Sipchem's employees, community
and environment.
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Sipchem Responsible Care and Quality
Policy
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Sipchem December 2001
 25 employees
 Grass Roots Plants
 Grass Roots Company
 No policies, No standards, No procedures…. just a vision
We Started with a blank
Sheet of Paper, Industry Standards and
Experienced Leaders
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Responsible Care Journey
2003
 Systems Needed for a
Safe Startup
 PSSR
 Permit to Work
 Emergency
Response
 MOC
2004
2005
 High Priority Systems
implemented
 Commissioned
Methanol Plant ahead
of schedule
 No Process Safety
Incident
 No Safety Incident
PSM Vision
 Achieve World Class
PSM Performance
through:
 Operational
Discipline
 Line Management
Responsibility
 Employee
Participation
 Use the OSHA PSM
Standard as guide
 In house
development
 Build & Reinforce
on existing systems
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Quality and
Environmental Vision
 Integrate Quality and
Environmental
initiatives.
Achieving;
 Continual
improvements
 International
Standard Recognition
thru ISO 9001 and
14001 certification
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Sipchem Management Systems in 2010
Before Integration & Transformation
Security Procedures
Process Safety
Management
(Included “Employee Health &
Safety”)
Quality and
Environmental
Management System
 Linkage between the three Silos not well defined
 No formal procedures/system for;
 Distribution
 Product Stewardship
 Community Awareness & Emergency Response outside the fence
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Documentation Structure
 Defined the Document
Hierarchy
 Established guidelines for
Sipchem PSM Management
System Standards
 Written in the end state
 Included Element KPI’s
 Established review &
Approval Process
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Integration and Transformation
Security
Procedures
Security
Procedures
Process Safety
Process
Safety
Management
Management
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Quality and
Environmental
Quality and
Management
Environmental
SystemSystem
Management
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Sipchem Management System in 2011
After Integration & Transformation
Responsible Care and Quality Management System Policy Statement
Employee
Health &
Safety
Security
Employee
Health &
Product
Safety
PSM
QEMS
QEMS
Stewardship
PSM
Distribution
CAER
Security
CAER
Distribution
Product
Stewardship
Responsible Care and Quality
Management System “Roadmap”
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Documentation Structure
Strategic Goals
Figure 1
Management
System Standards
Guide Lines
Objectives
& Policies
Level 1
Technical Standards
Functional Standards
Corporate Work Processes,
Corporate Functional Procedures
Level 2
Departmental Work Processes,
Departmental Functional Procedures
Level 3
Work Instructions
Level 4
 Defined the Document
Hierarchy
 Established guidelines for
Sipchem Responsible Care
and Quality Management
System Standards
 Written in the end state
 Established review &
Approval Process
Records
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How did we do it? Where did we start?
 Commitment by CEO
 Appointment of Responsible Care Manager and full time
Responsible Care Coordinator
 Appointment of Executive to GPCA Responsible Care
Committee
 Capital funding made available
 “World Renowned” consultants utilized
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Management of Change Process
Implemented:
 Executive Sponsors and Subject Matter Experts (SMEs)
identified for Codes and GAP analysis completed
 EH&S Committee redesign ----Over 100 employees directly
involved
 Selection and use of SME Consultants to help close specific
GAPS
 New Committees formed to address Gaps
 Integration Process Launched with focus on RC&QM
Roadmap Development with New Standards / Procedures
 Build on Deputy Management Representative (DMR)
organization created for QEMS
 Training
 Communication, Communication, Communication
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Roadmap and Scope of Document
Changes
Management System Structure
New
Revised
Minor / Major
Impacts
General
0
0
Minor
No or little
Policy
1
0
Major
All Employees
Aspects and Impacts
1
1
Major
Responsible Care and Affiliate DMRs
Legal and other requirements
1
1
Major
Responsible Care and Affiliate DMRs
Objectives and Targets
0
0
N/A
No or little
Roles and Responsibilities
2
0
Minor
Responsible Care, Distribution and DMRs
Training
0
1
Minor
No or little
Communications
0
2
Major
Responsible Care
Documentation
0
1
Major
DMRs and Management
Control of Documents
1
0
Major
All Employees
Operational Control
6
1
Major
Procurement, Distribution and Responsible Care
Emergency Response
1
1
Minor
Responsible Care
Monitoring and Measurement
1
0
Minor
Responsible Care
Compliance Evaluation
0
0
Minor
No or Little
Nonconformance’s
0
1
Major
Responsible Care, Distribution and DMRs
Record Management
0
1
Minor
Responsible Care and Affiliate DMRs
Internal Audit
0
1
Major
Responsible Care and Affiliate DMRs
Management Review
0
1
Minor
Management, Responsible Care and Affiliate
DMRs
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12
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Audit Strategy Developed
 Implemented an Integrated Internal Audit Process
 Auditor Training
 PSM Auditor
 QEMS Auditor
 RC14001 Auditor
 Bundled certifications with single registrar
 Minimum 5 years experience required for RC14001 Lead
Auditor
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New Responsible Care and Quality
Management Documents
 Policy Statement
 Responsible Care and Quality Policy Statement
 Standards
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


Development and Control of Management System Documents
Responsible Care and Quality Roles and Responsibilities
Product Stewardship
Commercial Partner Standard (Procurement)
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New Responsible Care and Quality
Management Documents
 Nine Distribution Safety Standards
 Sipchem Distribution Safety Management System
 Distribution Safety Roles and Responsibilities
 Distribution Risk Management
 Complying with Distribution Safety Regulations
 Securing Chemicals in the Distribution Chain
 Chemical Handling in the Distribution Chain
 Selection and Management of Distribution Service Providers
 Preparation and Response to Distribution Incidents
 Managing Chemical Deliveries and Customer Provided Transportation
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General Orientation and Specific
Training
 Executive Team Orientation – 30 minute overview/refresher
plus reading materials
 General Orientation included in Corporate Safety meeting
materials – Mandatory for all Departments and Employees
….Approximately 1 hour
 “Inside the Fence Line” Specific training - 12 revised
standards and 4 new Standards – Mandatory for DMRs and
Managers …..1/2 day.
 Distribution Safety Specific training - 9 new standards –
Mandatory for Distribution functions, Marketing,
Procurement, Responsible Care, Security, Training and Public
Relations / Communications
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Areas Improved in 2012
 Awareness of Aspects & Impacts
 Management ownership and support
 Affiliates and departments participation
 Monitoring and reporting
 Monitoring and Measurement Standard
 Employee reporting
 Stakeholders communications
 Distribution, Product Stewardship and Care Codes
 System improvement such as SAP-EHS & Stature
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Focus Areas for 2013
 Cascading of objectives/targets and action planning by
functional areas
 Audit program improvements including RCA and corrective
action planning
 Monitoring and measurements – Inspection, test, and PM
programs for Safety and PSM equipment
 Compliance with procedures
 Emphasis on accountability for RC&Q Management from
Executives down to employees
 Use of leading indicators such as CAMEL
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Thank You
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