Transcript Slide 1

Knowledge Exchange Summit
Successful Use of
Raytheon Six Sigma
Presented By:
COL Rodney H.C. Schmidt, USA
Commander, DCMA Raytheon
25 May 2004
A Quote or two…
o “An unstated expectation is a resentment
under construction” Anonymous
o Six Sigma’s 5 Steps = DMAIC
 “Dumb Managers Always Ignore Customers”
 “Defense Managers Always Incur Cost”
o Six Sigma at Raytheon has 6 steps –
must be better!
2
Raytheon Six Sigma
o Successful Projects:
Patriot Production Quality Project
Contract Closeout Team
Progress Payments
Radar Cost Reduction
3
Competitive Edge
o Value in eyes of the customer
o Value in eyes of shareholders
o Value in the eyes of the workforce
o We’re in the fight –
lives depend on us!!
4