Transcript Successful Brainstorming - Outcome Mapping Learning Community

Introduction
to
Outcome Mapping
Terry Smutylo
Evaluation Unit, IDRC
IPDET
June 24, 2004
Learning Objectives
1.
2.
3.
Understand the main Outcome Mapping
concepts;
Hear about different cases where OM has
been used; and
Get a sense of whether OM could be
useful in your own work
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Connecting Research to Well-Being
Researcher
Beneficiaries
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The Dilemma of Attribution

Everybody wants it, nobody deserves it!

Multiple actors and factors contribute
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What is Outcome Mapping?
A methodology for planning, monitoring and
evaluating that looks at both development results
and internal performance helping a program to:



design interventions in relation to the broader
context and assess within its sphere of influence
focus on changes in the behavior of partners (as
outcomes)
recognize various contributions to the
achievement of results
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Program’s Sphere of Influence
Program
= Program`s Partners
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Boundary Partners
Those individuals, groups, &
organizations with whom a program
interacts directly to effect change &
with whom the program can anticipate
some opportunities for influence.
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Influencing Outcomes
Program
Program relevance
& viability
Boundary
Partner
Program
Delivery
Program Results
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Families
SHG
Banks
PHCs
Police
Community
Leaders
State
NGO
State
NGO
State
NGO
State
NGO
State
NGO
State
NGO
BAIF
IDRC
CIDA
Swayamsiddha
Outcome Challenges
Outcome Challenge Statements:

Describe the boundary partner`s
contributions to the vision

Describe the ideal behavioural changes

Are about a single boundary partner
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Progress Markers = Change Ladder
Love to see PMs
Like to see PMs
Expect to see PMs
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Why Graduated Progress Markers?



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
Articulate the complexity of the change process
Allow negotiation of expectations between the
program and its partners
Permit on-going assessment of progress
Encourage the program to think about how it can
intentionally contribute to the most profound
transformation possible
Help identify mid-course corrections and
improvements
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Progress Marker Checklist
Each Progress Marker:
 Describes a changed behaviour by the boundary
partner
 Can be monitored & observed
As a set, Progress Markers:
 Are graduated from preliminary to more profound
changes in behaviour
 Describe the change process of a single boundary
partner
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X
6 Types of Strategies
Strategy
Aimed at
the
Boundary
Parnter
Causal
Persuasive
Supportive
I-1
I-2
I-3
• Direct Output
• Arouse New
Skills/ Thinking
•Supporter who
guides change
over time
E-2
E-3
•Modify the
information
system
•Create /
Strengthen a
Peer Network
E-1
Aimed at the
•Alter physical or
Boundary
regulatory
Partner`s
environment
Environment
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Facilitation Questions
I-1
I-2
I-3
What will be
done to produce
an “immediate”
output?
What will be
done to build
capacity?
How will
sustained
support,
guidance, or
mentoring be
provided?
E-1
E-2
What will be
done to change
the physical or
policy
environment?
How will you use
the media or
publications?
E-3
What networks/
relationships will
be established
or utilized?
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Influencing Outcomes
Program
Program relevance
& viability
Org. Practices
Boundary
Partner
Program
Delivery
Strategies
Program Results
Progress Markers
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8 Organizational Practices
1.
2.
3.
4.
Prospecting for new ideas, opportunities,
& resources
Seeking feedback from key informants
Obtaining the support of your next highest
power
Assessing & (re)designing products,
services, systems, and procedures
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8 Organizational Practices
5.
6.
7.
8.
Checking up on those already served to
add value
Sharing your best wisdom with the
world
Experimenting to remain innovative
Engaging in organizational reflection
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Elements
Vision
Mission
BOUNDARY PARTNERS
Outcome
Challenges
Progress Markers
Strategies
Organizational Practices
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For more information
&
To share your experiences
http://www.idrc.ca/evaluation
Examples of OM Use
http://web.idrc.ca/en/ev-27705-201-1-DO_TOPIC.html
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