Transcript Person Centred Team Plans for Gwynedd

Person Centred Team Plans in
Gwynedd
Why did we develop our own team
plan?
• The journey for developing person centred planning in Gwynedd
began in March 2005. During this time we became increasing aware
that the development of a person centred team plan would give us
the foundations on which to work.
• We believed that it would give us a better understanding of our
working relationships and what support each of us would need both
individually and as a team.
• It would identify each individual members’ strengths and gifts in
order to utilise these skills and support each other to develop them
to their full potential.
• We needed to share our learning and encourage agencies,
departments and the care sector to work in the same way. We
therefore decided that the ‘7 Day Training’ model would provide
Managers with the tools and skills to develop Person Centred Team
Plans.
How did we develop our team
plan?
Over the past year we have been developing our team plan
during our team meetings. We have used the person
centred thinking tools to gather information to put into our
plan:
Like & admire
Reputations exercise
Good day/Bad day
Team donut
By using these exercises we began to pull out what was
important to each of us and what good support looks like
for us.
What the team members like and admire about Sioned…..:
Organised
Friendly
Good fun
Honest
Good
listner
Caring
Committed
Kind
Passionate
Thoughtful
Determined
Organised
Professiona
l
Hard
worker
Core Responsibilities
Team Donut
Listen to the voice of individuals in
Gwynedd and empowering them to
lead
Developing person centred practice
across Gwynedd
Developing & delivering training in
person centred approaches to
individuals, families & workforce
To coordinate the development &
implementation of a training strategy
To coordinate the development of a
business plan
To keep up to date with developments
locally, Nationally and internationally
Highlight bad practice
Influencing service development
Promoting community participation,
connections & development
Lobbying for change in policy and
practice, locally and nationally
To shre our learning
Monitoring and evaluating quality of
plans
Keeping plans alive
Present and deliver work of the
highest standard and maintaining
professionalism at all times, having
the necessary equipment
Supporting each other
Judgement & Creativity
Explore different methods of listening
to & learning about individuals and
working in partnership with agencies &
other professional to do this
Explore different training styles &
model of practice.
Identify opportunities to introduce new
styles & approaches to work practices.
Promoting partnership working with
other agencies.
Use different styles& tools to facilitate
on-going learning
Thinking big & outside the box.
Networking as well as sharing our
learning via e-mails, telephone,
meetings and conferences.
‘Listen to Me!’ group, empowering
individuals to lead on developing
person centred planning.
Facilitate meetings,
evaluation/monitoring days, visioning
days and conferences using the tools
Developing a database to monitor
person centred planning
Team meetings/days, night out,
developing team plan
Not our paid responsibility
It is the individuals choice as to
whether they want an ‘Essential
Lifestyle Plan’, MAP or PATH.
Whether agencies don’t or won’t
recognise ‘Person Centred
Planning’ as best practice
The things that are most important to Angela :
Must have’s………
•
•
•
•
•
•
•
•
•
•
•
That I arrive at work and arranged
meetings on time
That I have a coffee when I arrive at the
office
That I have my diary, laptop and work bag
with me at all times
That my diary is always up to date
That the photocopier and printer is working
That I have up-to-date information about
planned meetings, schedules training and
presentations in order to organised my
work by creating a work schedule
That I have at least one hour in the
morning to sort out my e-mails and
organise my work
That others respect and value the work that
I do.
That others respect that I have strong
values
That I present work that is of the highest
standard possible
That people are open and honest with me
We need to add………
What you need to know and do to support Vicky :
To support me well………
•
•
•
•
•
•
•
•
•
•
•
If I’m tired, let me get on in peace and quiet
so I can get home and relax!
When I am busy, offer me some help if you
can, if not, don’t interrupt me, just let me get
on with what I need to do.
If you want me to do something, please give
me plenty of notice so that I can plan the
work and time properly
I need to have my laptop, mobile phone, and
car in good working order.
If you need to contact me, by e-mail or mobile
is best as I am often out of the office for long
periods of time.
If I have upset you, done something wrong or
offended you in anyway, please tell me in a
gentle way. I dislike conflict and arguments
and would never deliberately want to upset
anyone.
Sometimes I open my mouth without
engaging my brain – I like to think and talk
my ideas through with other people
That there is a clear understanding between
myself & the psychologists we share the
office with as to when we need to be in the
office.
Be honest with me.
To have my Tom Tom with me as I travel a lot.
To have regular team meetings to update my
diary & support each other.
We need to add………
Outcomes from our own team plan
• Created ‘Time to think!’
• Individual team members are working in
areas where our strengths, skills and
knowledge lie.
• Our work schedules are always well
organised.
• Training is planned well in advance.
• We have developed our own support
network within the team.
Examples of
team plans
currently
being
developed in
Gwynedd
Person Centred Team
Plan
Uned Stiniog
Commenced 08/11/06
Facilitated by : - Sally Roberts
Mentoring by: - Angela Hughes
What we like & admire about each
other
Gareth
Helpful, Dependable
Happy, Creative
Calm, Considerate
Val
Helpful
Good listener
Good laugh
Energetic
Alan
People’s Person
Good listener
Helpful
Sally
Lively, Helpful
Understanding
Good listener
Samantha
Good listener
Good worker
Fun to be around
Iona
Dependable
Helpful
Good listener
Good at her work
Sense of humour
What is important to us as team members
Important to Alan
Important to Sally
To have a happy working environment
To work in a happy environment
To be valued as a team member
Staff working together in harmony
To be appreciated for the work I do
Good communication with all staff
That my opinions and views are valued
To have good support from my line
Everyone’s work responsibilities are
manager
equal
Individuals are supported to live a full life
That everyone addresses work issues
Sufficient funding and staffing levels for
in a respectful manner
efficient service delivery
Having discussed and agreed on
To be listened to
realistic work goals
To develop the service provision to its full
Have fun while we work
potential
Important to Gareth
To work in a happy environment
To be valued as a team member
To be appreciated for the work I do
That my opinions and views are valued
Everyone’s work responsibilities are equal
What is important to us as team members
Important to Iona
To be happy in my work
That I enjoy coming to work
Everyone’s work responsibilities are equal
That my opinions and views are valued
That I am appreciated as a team member
and employee
Have stability in my workplace and
confirmation that the future of our service
is safe
Important to Val
To work in a happy environment
To be part of a team
To be valued as a team member
To be appreciated for the work I do
To know that my opinions and views
are acknowledged and respected
Having discussed and agreed on
realistic work goals
Everyone’s work responsibilities are
equal
Important to Sam
To feel happy in my work
To be valued as a team member
That people tell me if I’m doing a good job
That my opinions and views are
acknowledged and respected
That I enjoy coming to work
Positive & Productive Meetings
The Domino Effect
What next?
• Continue to develop our own plan using the
person centred thinking tools.
• Encouraging other agencies and schools to
develop person centred team plans.
• Introducing Person Centred Teams to the Elderly
and Physical Disabilities Services
• Develop Person Centred Supervision in
Gwynedd.
• Introduce Person Centred Team Plans and
Positive, Productive Meetings to the CSIW (Care
Standards Inspectorate for Wales)