Transcript Enrollment Management, Financial Aid and Collections June
Independent School Financial Sustainability:
Past, Present and Future
Independent Education Trustee Workshop
Washington, DC September 30, 2014 NBOA
Today’s Speakers
Jeffrey Shields, FASAE, CAE President and CEO Genevieve Madigan, Vice President, Professional Development and Research
NBOA
Program Goals
• Discuss the financial climate for independent schools leading up to, and including, the economic downturn in 2009 • Explore current data specific to the Washington, DC, region from the most recent NBOA Business Office Survey, in addition to other sources • Share insights on future challenges facing independent schools NBOA
Before the Economic Climate Changed…(circa 2008)
• Tuitions up 30% (real dollars) over 10 years • Overall staff up 32% over 10 years • Student: teacher ratios getting smaller • Financial aid grant dollars up 38% • Enrollment up 20% NBOA
Different Ideas “New Normal”
• Charge only what people can pay • Design your program to that revenue number
“Full Steam Ahead”
• Charge what it costs • CPI + 2 or more when needed NBOA
NAIS: The New Normal
Increase enrollment without increasing staff “Sunset” an old program for every new one Right size: re-think class size, workload, # of teacher specialists, assistants, school size Devote 1/3 rd of each fundraising dollar raised to endowment NBOA
ISM: 21
st
Century Model
Decide whether you are a price , product , or process school (you can’t be all 3!) Acknowledge that the 20 th century “factory” model of education will not prepare students for the 21 st century Design a 21 st century school that individualizes learning using technology Dedicate 2% of your budget to faculty professional development NBOA
2013 NBOA Business Officer Survey:
In response to the economic decline, what strategies did you implement?
average class size • but only 11.7 % did.
Increase average
to decrease • planned salary
Increase teaching
32.3% did •
Increase employee contributions for benefits
NBOA
Strategic Reactions
‘ Increase Number of Students Per Classroom 10 Survey Planned 26.4% Implemented 11.7% ‘11 Survey ‘12 Survey ‘13 Survey 19.9% 16.2% 17.9% 10.7% 11.6% 9.9%
NBOA
Strategic Reactions
Increase Teaching Load ‘10 Survey Planned 26.6% Implemented 12.8% ‘11 Survey ‘12 Survey ‘13 Survey 18.4% 14.2% 14.8% 10.9% 8.1% 9.1%
NBOA
Strategic Reactions
Increase Employee Contribution for Benefits ‘10 Survey Planned 17.5% Implemented 11.7% ‘11 Survey 20.7% 12.7% ‘12 Survey ‘13 Survey 13.5% 18.1% 13.2% 8.3%
NBOA
Strategic Reactions
Same goes for:
•
Reduce Faculty FTE
•
Reduce Staff / Admin FTE
•
Decrease Planned Salary Increases
•
Reduce Salaries
•
Reduce Benefits Source: NBOA Business Office Survey 2009-12
NBOA
13 Years of Tuition or…?
NBOA
There is NO Silver Bullet
NBOA
The Future…?
NBOA
Average yearly CPI increase for the past 12 years is 1.96%. Has your school had a tuition increase in any given year that was less than 2%?
It’s not just about affordability, but about managing expectations.
Tuition Increases: CPI versus Reality
$50 000 $45 000 $40 000 $35 000 $30 000 $25 000 $20 000 $15 000 $10 000 $5 000 $ Day Boarding 2002 $14 000 $27 400 2013 (CPI Only) $17 700 $34 575 Source: NAIS and US Bureau of Labor Statistics 2013 Actual $22 700 $46 800 NBOA
Increase in FTEs
Total School Employees 100 90 40 30 20 10 0
US Schools Mid Atlantic
80 70 60 50
2008 84 2009 80 2010 85 2011 83 Source: NBOA Business Office Surveys 2008-12 2012 86 69 2013 83 75,7 2014 84 77,5 NBOA
Independent School Revenue Streams
In general, all operating revenues fall into one of four buckets, and you only have direct control over one of them- tuition.
1.
Tuition 2.
Fund Raising 3.
Endowment 4.
Auxiliary Services
NBOA
Independent School Expenses
Greatest % of your budget, in descending order (typical school) 1.
2.
3.
4.
5.
Compensation and Benefits Facilities Financial Aid (actually a revenue offset, but for our purposes we will discuss it here) Technology Equipment and Supplies
NBOA
AN OVERVIEW OF DATA FOR YOUR SCHOOLS
• • • •
Demographics Tuition Enrollment Financial Aid
NBOA
Demographics- An example
What are the trends in terms of students for your market?
“Kindergarten bust or Middle School explosion?”
What are the income levels for your market? Where are the families who are most likely to attend your school?
Connecticut New Jersey New York Families with one or more children aged 14-17 and income over 2012 $350,000
projected 2017
6,407 10,330 15,094 23,290 25,180 38,415 Source: NAIS Demographic Center NBOA
Tuitions Continue to Rise
NAIS National Averages
• NAIS Average Median Boarding tuition, 12 th grade: $46,775
IE 2013 Averages
• Median Boarding Tuition, 12 th Grade: $48,825 • Median Day Tuition, 9 th and 12 th grade median: $22,700 • Median Day Tuition, 9 th and 12 th grade median: $33,128 NBOA
Source: NAIS Facts at a Glance
Tuition Reliance: National Perspective
NBOA
Tuition Reliance: Washington, DC, Metro Area
Annual Giving Other Earned 7% Revenue 8% Funds from Endowment 4% Funds from Interest and Surplus/Rese rves 1% Tuition Revenue 80% NBOA
Trend is going in the right direction, but…..
NBOA
The total number of students in independent schools remains unchanged.
NBOA
Financial Aid US Schools
•35.9% Remained the same •47.3% Increase •9.1% Decrease NBOA
Financial Aid: How has the 2013/14 financial aid allocation ratio changed compared with prior years?
NBOA
NBOA
Financial Aid: Mid Atlantic Region
National Source: NAIS Facts at a Glance NBOA
Do you offer Full Financial Aid Awards?
NBOA
Highest Value of Partial Award
(if full awards are not provided)
NBOA
Merit Based Financial Aid
NBOA
Tuition Remission
NBOA
Remission: The Details
NBOA
Financial Aid: Allocation
NBOA
DEBATE THE PROPOSITIONS
NBOA
Debatable Propositions
• Purposely Controversial • Can take a stand: for or against • Spark new thinking around both long-held beliefs or revolutionary concepts • Eradicate “cherished theories”: things you believe, but have no evidence to support NBOA
For example…
1. The value of the smaller class experience is not as great as the cost.
NBOA
or…
2. Financial aid should only be used in service of mission, not to increase enrollment
. NBOA
and…
3. Online learning can replace the personal connection between teacher and student in the traditional classroom.
NBOA
how about…
4. Fund raising activities should be strictly for capital improvements only – not to close the gap between operating revenues and expenses.
NBOA
HOT TOPICS
IMPACTING INDEPENDENT SCHOOL FINANCIAL OPS • • •
Value Added Costs Role of the Board Full-Pay International Students
NBOA
Added Value Costs
How do we add value without adding expense?
Read More About It: The value question for independent schools
by Terry Armstrong
www.claytonchristenseninstitute.org
NBOA
Role of the Board
• What is the role of Trustees in enrollment management?
Read More About It:
Boards and Enrollment Management In Schools: Interview with Dr. William Mott
by Rick Newberry
enrollmentcatalyst.com
NBOA
Full Pay International Student Enrollment
• Implications from mounting pressure to enroll more full-pay international students?
Read More About It:
What China Means to American Boarding Schools
by Trip Darrin
admissionsquest.com
Net Assets Magazine
May/June 2012 NBOA
Is your school tracking these FIVE financial indicators?
•
The gap:
• the cost to educate a student at your school and net tuition as well as Gross Tuition vs. Net Tuition (NBOA Financial Position Survey) •
Financial Aid and Tuition Remission as a % of gross tuition revenue
(NBOA Business Office Survey, Financial Position Survey and school’s own data) •
Expendable Financial Resources:
the “reserve” which a school has on hand to cope with a short-term financial shock. Expendable financial resources provide a way for a school to invest in new programs or facilities. (NBOA Financial Position Survey) •
Market Demographics
(NBOA and NAIS) •
FTE / Student Ratio
(NBOA and NAIS) NBOA
Who Is…
• Over 1,150 US member schools – and growing!
+ Canadian schools + For-profit companies + Other non-profit groups + Retirees • Headquartered in Washington, DC • 13 FTE (distributed staff model) • www.nboa.org
NBOA
Tuesday, October 7, 2014 – 8:30am – 3:00pm Holton-Arms School, Bethesda, MD Register at: www.nboa.org/events/business-office-now/ NBOA
Business Office NOW from NBOA Tuesday, October 7, 2014 – 8:30am – 3:00pm Holton-Arms School, Bethesda, MD Register at: www.nboa.org/events/business-office-now/ In ONE DAY your business operations staff will have the answers to the following questions for your school:
• How can my school develop a more sustainable financial future?
• • What will our school’s financials look like in 10 years?
How do our investments in IT compare with other schools with the same budget size and enrollment?
• • How can we recoup more of our costs from our facilities rentals?
• What are the most pressing legal issues that my school should be aware of in human resources?
What is the future of online learning for independent schools?
NBOA
www.facebook.com/NBOAnet www.twitter.com/NBOAnet www.bit.ly/NBOALinkedIn www.plus.google.com/+NBOAnet www.pinterest.com/NBOAnet NBOA