Transcript 1.2 Configuration Management

CompTIA Server+
Certification
1.2 Configuration Management
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Objectives
•
Describe key project planning
concepts
•
Identify the main considerations to
make when installing or upgrading
servers
•
Understand the role of configuration
management policies, procedures,
and documentation in server
administration
•
Understand the use of baseline
configurations and performance
criteria
•
Compare and update server and rack
schematics, diagrams, and job logs
1.2 Configuration Management
Slide 2
Project Planning Concepts
• Defining the project
– What is the project
for? (Business needs
and benefits)
– Goals and objectives
• Sponsors and
Stakeholders
• Planning the Project
1.2 Configuration Management
Slide 3
Server Pre-installation Planning
• Specifying the Server
• Integrating the Server
• Ongoing Management
• Pilot Program
1.2 Configuration Management
Slide 4
Server Upgrade Plans
• Scheduling the Upgrade
• Protecting and Migrating Data
1.2 Configuration Management
Slide 5
Implementing the Plan
• Check that the correct components have been supplied and
that the box contents are intact and complete
• Read the necessary documentation
• Schedule downtime
• Make and test a backup in line with your rollback plan
• Prepare the work area
• Check that the installation has succeeded
• Migrate data from the old system to the new
• Test the installation.
• Document the configuration and installation process
1.2 Configuration Management
Slide 6
Configuration Management
• ITIL Configuration Management Model
– Service Asset
– Configuration Item
– Baseline
– Configuration Management System (CMS)
• Implementing Configuration Management
• Regulations
1.2 Configuration Management
Slide 7
Service Level Agreements
• Response Time
• Key Performance
Indicators
• Availability / Uptime
• Mean Time Between
Failure (MTBF)
• Mean Time to Repair
(MTTR)
• Mean Time Between
Service Incidents (MTBSI)
1.2 Configuration Management
Slide 8
Documentation
• Identification and Labeling
• Schematics and Diagrams
• Network Mappers
• Service Documentation
• Vendor-specific
Documentation
• Implementing a CMS,
CMDB, and Job Logs
• Secure Documentation
1.2 Configuration Management
Slide 9
Equipment Disposal
• Data security
• Remnant removal methods
– Full format
– Overwriting
– Destruction
– Use a reputable recycling company
– Disk encryption
1.2 Configuration Management
Slide 10
Review
1.2 Configuration Management
•
Describe key project planning
concepts
•
Identify the main considerations to
make when installing or upgrading
servers
•
Understand the role of configuration
management policies, procedures,
and documentation in server
administration
•
Understand the use of baseline
configurations and performance
criteria
•
Compare and update server and rack
schematics, diagrams, and job logs
Slide 11