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Improving Operations, Compliance, & Environmental Performance at Public Works Facilities APWA 4/11/08 1 2 Ever had challenges meeting or maintaining compliance? What made it a challenge? 3 What are your biggest challenges? Operational? Compliance? Supervisory? Fiscal? 4 What’s changed over past 5, 10, 20 years? What challenges lie in the future? 5 Contributing Factors? 6 What could make it better? How could Plan-Do-Check-Act help? 7 Household EMS Exercise 8 An EMS Has Three Key Commitments Compliance with relevant laws and regulations Prevention of pollution Continual improvement ENV. POLICY C O M P L Y P P R O E L V L E U N T T I O N I M P R O V E 9 The P-D-C-A Framework plan act Continual improvement do check 10 What is an EMS? An Environmental Management System is a system of processes to support an organization in integrating environmental concerns into its daily practices 11 A way to figure out: •Who has what impact on the environment •How to prevent/address that impact •Make it everyone’s responsibility •Stay out of trouble, save money, feel and look good over a long period of time 12 Fancy term for good management 13 Basic Steps IDENTIFY how operations affect the environment PRIORITIZE MANAGE MITIGATE DOCUMENT CHECK LEARN 14 Say what you do Do what you say Prove it 15 Lessons Learned Much of what is needed for an EMS may already be in place An EMS is more of a change management issue than a technical fix 16 Keys to Success Management support Effective ‘champion’ Involved and engaged staff KISS Effective teams 17 18 Plan-Do-Check-Act Tools Process flow diagrams Aspects and Impacts Significance Ranking Action Plans/Environmental Management Programs Operational Controls 19 Environmental Aspects & Impacts: Figuring out how our activities affect the environment How do you do it now? 20 What is an Environmental Aspect? An Element of An Organization’s Activities, Products or Services That Can Interact with the Environment Examples Air Emissions (CO & NOx) Energy Usage (Gas & Diesel) Used Oil Recycling Solid Waste Generation 21 Key: Identify the environmental aspects that your organization - Can control, and - Over which it can have an influence 22 Environmental Impact Any Changes to the environment, whether adverse or beneficial, wholly or partially resulting from an organization’s activities, products or services Examples Degradation of Air Quality Reduction in Natural Resources Conservation of Natural Resources Reduction in Landfill Space 23 Relationship ASPECT IMPACT CAUSE Air Emissions (CO, NOx) Energy Usage (Gas and Diesel) Used Oil Recycling EFFECT Solid Waste Generation Degradation of Air Quality Reduction in Natural Resources Conservation of Natural Resources Reduction in Landfill Space 24 We do or provide…….. That results in……… That has an impact on….. (Activity) (Aspect) (Impact) 25 How? • Identify main activities, products, and services within your ‘fenceline’ - Brainstorming, process flow diagrams • List environmental aspects - Are they under your control and influence? - Identify the associated impacts 26 Aspect/Impact Matrix ACTIVITIES, OPERATIONS, SERVICES PRODUCING BROCHURES ENVIRONMENTAL ASPECTS 1. Purchasing recycled paper 2. Recycling paper 1. Recycling conserves natural resources 2. Promotes demand for recycling and contributes to societal goals for resource conservation 1. Water use 2. Water treatment 3. Water discharge to sewer 1. Drawing water impacts rivers and aquifers 2. Overburden at POTW results in untreated discharges 1. Storing supplies 2. Removing unneeded suppl. 3. Recycling 4. Possible spills 5. Disposal of packaging 1. Incompatible compounds pose potential hazard 2. Health hazard 3. Landfill impacts paper water Ink ink preservers cleaning solv. POTENTIAL ENVIRONMENTAL IMPACTS 27 Activity Aspect Impact 28 NOW WHAT? What do we work on first? Determining SIGNIFICANCE helps you decide How do you currently decide what’s important? 29 Criteria for Significance • Defined by the core team • Unique to the organization • Subjective, not an exact science • Not based on a complex formula 30 A Simple Matrix Approach You determine these criteria Everything regulated is significant Aspects with a total 12 or higher are significant ASPECT Reg Volume Toxic Key: 5 = high Health Nuisance Cost 3 = moderate 1 = low 0 = N/A 31 Common Issues: If it’s “Significant” it must be managed! Just because it’s not (per the scoring) doesn’t mean it’s not important “Significant” environmental aspects need extra intervention and attention 32 Setting Goals Objectives and Targets Accomplish______ by__________ date. 33 How do we get there? Action Plans and Environmental Management Programs 34 What does it take to make it part of the way we work? Training 35 SOPs & Operational Controls 36 Communication 37 Communication 38 Communication 39 The EMS Framework plan act Continual improvement do check 40 41 Checking Back: The Role of Audits in an EMS •Compliance Audits: Determines whether operational practices comply with applicable regulatory requirements. •It is a systematic inspection of regulatory conditions, techniques and practices, operations, records and assesses violations for emissions, effluents, accidental releases, or failed record keeping. 42 Role of Audits EMS Audit: Determines whether the environmental management system conforms with planned arrangements. (3 stages) A Documentation Audit to assure the documented procedures conform to a standard. A Conformity Audit to verify that the actual management and operational activities meet the goals of the management system. Addresses Continuous Development of system procedures to prevent reoccurrences of non-compliances 43 When? Audit periodically during development – like mid term exams. Check what has worked and what could work/improved. 44 BOTTOM LINE Are we doing what we said we would do? Do we need to modify things to improve implementation and efficacy? 45 Build a SYSTEM to Survive Build a SYSTEM to Manage Better Build a SYSTEM to Excel 46 Resources www.peercenter.net www.uml.edu/emsc Madeline Snow, UML, 978-934-4875 www.epa.gov/ems http://www.epa.gov/waterinfrastructure/pdfs/guidebook_si_energymanagement.pdf EMS: An Implementation Guide for Small and Medium-Sized Organizations, NSF International, January 2001 www.epa.gov/owm/iso14001/ems2001final.pdf Ensuring a Sustainable Future: An Energy Management Guidebook for Wastewater and Water Utilities, January 2008 http://www.epa.gov/waterinfrastructure/pdfs/guidebook_si_energymanagement.pdf 47