Transcript Pengolahan Sinyal Multimedia

Project Planning
Manajemen Proyek dan Strategi Kepemimpinan
Jurusan Teknik Elektro Universitas Udayana
September 2011
Telecommunications – related end user
projects
• upgrading a company’s computer systems to allow better
data communication with their customers or easier
access to their corporate information databases;
• installing a new LAN with high speed wireless capability;
• moving a department to a new building (with the focus
here on the communications portion of the move) setting
up a “hotelling” office concept that has no assigned
cubicles for workers, who will now simply pick up a cart
when they arrive, and plug in the cart in any free cubicle,
with the network able to locate them as if they were in a
permanent location;
Telecommunications – related end user
projects
• developing a disaster recovery plan and selecting
vendors to provide the required services;
• implementing a new communications system, thereby
moving from an environment which provides customer
services on site to one in which a set of services is
provided electronically via kiosks, handsets and
computers;
Telecommunications – related end user
projects
• implementing an e-commerce system to allow the
company to sell existing and future products over the
web, including the capability to advertise, accept order
and payment, keep confidential information secure,
provision the products and provide follow-up support for
orders as required.
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E-bay
Tokobagus.com
Bhinneka.com
Amazon.com
What type of projects might the
service provider undertake?
• Developing a new service
• Developing new features for an existing service
• Analyzing the introduction of another company’s
competing new highspeed access service,
enabling the service provider to determine the
best competitive response.
What type of projects might the service
provider undertake?
• Work with a major national customer to
implement his network in a way that gives
him significant savings, while at the same
time improving his service by moving him
onto a new broadband network with better
management capabilities
What type of projects might the service
provider undertake?
• Design, implement and manage a network within
a conference complex for a group of UN leaders
who will be attending a meeting in your city. The
communications includes incoming and outgoing
voice and data calls to and from the complex,
internal communications amongst the politicians
and their support staff while in the complex, plus
a secure LAN within the meeting room itself
which allows each politician to communicate and
share files with his or her own ‘Sherpa, or
knowledgeable assistant’ during the meeting.
What type of projects might the service
provider undertake?
• Managing a serious cable cut in a remote
area, in which the cable was carrying over 40
percent of the national backbone traffic, and
the redundant backup facility is currently
being upgraded, and therefore cannot reliably
carry its full traffic capacity
What type of projects might the service
provider undertake?
• Implement a new IPV6 capability in a
separate network for customers willing to
move to the leading edge protocol
• Equip the current network with a new billing
system which is more flexible that the current
one, allowing new rating models to be
adopted when desired
What type of projects might the service
provider undertake?
• Move all customer service for medium
business clients to one common national call
center
• Introduce a new culture to the employees that
is more conducive to determining customer
requirements clearly before initiating design
of a new service, and provides them with the
tools to be able to do this.
Projects for the equipment vendors
• Introduction of a new feature set for an
existing CATV cable modem product line,
enabling voice services on the IP data
connection
• Preparing a proposal for a major client who
has issued an RFP for a solution to his
problems serving clients in a town which is
remote from the main other serving areas,
but which has significant traffic to other major
cities in the country
Projects for the equipment vendors
• Working with a hotel chain to convince them
to implement a high speed internet service
offering for their guests in all hotels across
the country initially, and then later the world.
This service not only uses your LAN
technology, but you could provide the
ongoing technical support for the guests
A couple of examples of component
manufacturer projects
• introducing a new automatic reflow solder
line, enabling the use of different materials for
flux cleaning. This enables the company to
• both reduce costs and increase the range of
products the line can Handle
A couple of examples of component
manufacturer projects
• introducing radical new designs for planar
antenna arrays. A project of this kind may
result in a final antenna product that is
smaller, lighter, and with increased
performance. This can open whole new
markets for the manufacturer.
PROJECT PLANNING &
INTEGRATION
• Have start date & end date
• Has a unique output: product, services, etc.
• The Three Dimensions of any project
– Time
– Cost: PM needs to decide whether or not the
project can be completed within the budget. If
this cannot be done, the earlier the company
assesses this, the better.
– Scope: meeting the level of quality that was
defined for each sub-projects
the processes involved in project
planning and integrations
• Project Management is the application of
knowledge, skills, tools and techniques to
project activities to meet project
requirements.
• The Project Charter is a high-level description
of the project, which is used to recruit the
Project Manager, and subsequently to
communicate the project information to those
who need to know it.
• Stakeholders include anyone who has a
stake in the project
– She made a proposal to her own
management proposing that she organize a
Super Seminar, to show these four complex
technologies to the executives of a few
hundred of the largest customers, asking
them to provide feedback on designs that
would work well for them.
Project Scope
• The steps are as follows:
– 1. Great Idea
• The idea is either a wonderful new opportunity, or
a solution for a problem.
– 2. Project Charter
– 3. Scope Description
– 4. Scope Management Plan
– 5. Work Breakdown Structure
Project Charter
• The Charter is a very high level description of
the project. It should be only 1-3 pages.
• Since so many topics must be covered within
only a few pages, the Charter has to be high
level.
Project Charter
• In theory the Charter is written by the Project
Sponsor (management) and used to recruit
the Project Manager.
• In actual fact, it is often written by the Project
Manager or the project initiator.
• If marketing generate the project, they might
also prepare the Charter, and present a full
Charter to management for discussion and
acceptance. The sponsor can then use the
document to recruit a Project Manager.
• Once the approvals are gained, it can be
used first to authorize the Project Manager to
expend resources and recruit a team, and
then as a communications tools for sharing
information with all the stakeholders
• The signing off on the Charter is the
authorization for the PM to proceed to gather
the people for the project, and for
management to expect that these people will
produce whatever is promised in the Charter
• The budget, we hope, is NOT available at this
point.
• However, management has to allocate money
for the project, so you almost always see a
number for the total budget in the Charter, and
sometimes there is a bit of financial breakdown
as well. But this is not the real budget. This is
just a preliminary indicator. The Project Manager
will develop the detailed and accurate budget
with the project team after the Work Breakdown
Structure has been completed
• Example: project charter
Project Scope
• The project Scope Statement should contain
at least the following information
– Business Need
• A goal should be expressed in terms of a
measurable outcome that is desired.
• A problem should be defined in terms of the gap
between “the desired state” and “the current state.”
Project Scope
– Project Justification
• Provides rational to justify the expenditure, and to justify the
undertaking of this project rather than other projects, which
would meet other business needs.
• The rational could be an increase in revenue, an
improvement in customer service, which will help in specified
ways to maintain customers, an improved visibility, etc.
• There should be enough information provided to allow
management to understand the benefits of this project, and
to compare these benefits to those of other projects
competing for the same resources.
• The rational should be directly related to the corporate goals
and mandate
Project Scope
• Product Description
• The product description provides a brief narrative
description of the ‘product’ (which is the solution to
the business need identified above).
• Project Deliverables
• Included/Not Included
• Project cost objectives
• Every objective specified – not just cost objectives
- should be S.M.A.R.T.
• Specific , Measurable, Attainable, Realistic, Time
bound
Project Scope
– Project Schedule Objectives
– Project Quality Objectives
– Project Constraints
– Project Assumptions and Risks
– Success Measures
• See example ‘Project Scope’
References
• PROJECT MANAGEMENT FOR
TELECOMMUNICATIONS MANAGERS,
Celia L. Desmond, World Class –
Telecommunications, KLUWER ACADEMIC
PUBLISHERS, 2004, Part II