Transcript Document
“SA labour practice has a rigorous set of procedures which can become so long and involved that it can take hundreds of manhours and cost business thousands of Rands just to fire someone.” -Andrew Levy South African labour relations challenge Legislation & Regulations Complex Expanding General lack of knowledge Procedures Compliance Extensive Processes must be micro - documentation managed Time limitations Time consuming Formal meetings Onerous Many participants Costly The Key Issues Compliant and Consistent decisions Managing decisions & resultant tasks across the enterprise Streamlined processes Procedural compliance Substantive compliance & fairness Manual and disjointed Labour Relations processes Extracting Labour Relations information, analytics, exceptions & trends Accurate and timely Information Introducing our solution -- er NAVIGATOR An enterprise wide process and knowledge management system for the entire labour relations environment A web-based solution meaning no new software is required eliminating installation and compatibility issues. Key components Customised single platform Collaborative framework linking all participants in labour relations processes. Combining knowledge management and decision support tools with workflow technology, ensuring processes are resource efficient, adaptable and produces the desired results Structure of the system Labour relations practice comprises legislation,industry practice and your custom business codes and rules These make up your customised code of conduct -- the framework to manage enterprise wide labour relations Knowledge management, content management as well as decision support functionality enable labour relations processes to align to your code of conduct Labour relations processes are automated via the workflow technology – enabling procedural compliance IR department One platform -- facilitating all role players Process participants Company divisions Custom single Labour Relations platform Group companies External consultants Executives Knowledge Decision Supportmanagement, Action Knowledge the decision Management -- moves – process across process roles Case file initiated by complainant Moves Decision process support along & Workflow various stages facilitating correct decision Push technology Coordinator Chairman/Company representative Coordinator/Manager Pushes information to File Case File Case File & Transgression Case Law Employee theCase user The seamless integration of people, knowledge Case File Case File and content in an electronic workflow format Generates auto populated documents Invites participants and Company history confirms enquiries/meetings Schedules meetings/enquiries in adherence to time parameters Approver Meetings/Enquiries Case File Investigator Issues action Codes, rules, definitions, process paths Inserts results, attaches documentation & evidence Case File Employee History Framing allegations System Suggestions & Decision IR Processes handled by the system External processes CCMA Misconduct Incapacity Case management Internal processes The complete enterprise wide management solution Tell me about ER NAVIGATOR Single platform Incorporates your custom business codes and rules Accessed from any browser anywhere facilitating geographically spread organisations Upload/download data from HRIS Provides robust productivity and management tools Developed for SA Suits any size company Handles all corporate structures – multiple companies, branches and divisions Individual solutions are customised to clients needs Web based, centrally hosted only requiring internet access and browser Allows for rapid deployment and fast learning curve for users Ease of use and superior end user experience. The complete enterprise wide management solution Practically what er NAVIGATOR do ? Eliminates guess work and manual paper chase routines Enables compliance and consistency while providing an audit trail Reduces business risk, through reliability and quality Manages complex processes. Assembles case files with paper trail and information HR staff can delegate to line but still maintain control Automates Labour relations process work flows by routing tasks and information based on company rules and legislation to appropriate users for input and decision Delivers instant insight into company wide data, from high level snapshots to granular detail STRATEGIC FOCUS VALUE PROPOSITION INCREASED PRODUCTIVITY BOTTOM LINE IMPACT DETAILED INSIGHTS STREAMLINED PROCESSES VALUE RISK AVOIDANCE COMPLIANT CONSISTENT LABOUR RELATIONS COST REDUCTION CFO HR EXECUTIVE CEO QUANTIFICATION OF VALUE Compliance Technology Administration Value Social Reporting Administration Technology Compliance Social Rules Generate Processes reports are predefined atand a technology clickand of Access & Regulations leading edge All employees are treated fairly astandardised button –policy all the data captured company which provides advantages are built intofor and consistently – Better working processes when Push technology running the intensive –process ensuresisand complex, people environment available relevant info for reporting isvia made available – no time Risk manual Mitigation processes forced expended to users as to and when information required adherence to collate time periods and process and Central prepare management reports of parameters Automatic Customisable divisions, groups, – insights companies into population and storage processes, Improves employees, and productivity managers of speed documents, notices, forms. transgressions Improves efficiency, & handles Storage ofresults evidence Reporting Prompts View complexities, dashboards ensuring real quality time actions toand be taken when required snapshots Frees upby personnel relevantto party Can Gain concentrate visibility on other critical issues be linkedinto to HR or HRprocess professional data Handles suchvolumes asadvisors exceptions, of (as cases required) variances consistently & trends and rules,documents reliably Centrally update –Easily No manual identify problem chase areas routines changes inpaper legislation Key Features Code of Conduct Framework to manage and customise LR infrastructure Case Management Processes tracked through all stages ensuring integrity of process and decision Document, Transcript & Evidence attachments Documentation & Knowledge Management Collaboratively manages content using a common repository Compliance & Consistency Tools, information & suggestions to identify correct process and action Communication Management Action and Process Audit Trail Action and auto reminder emails. Process notes, meeting facilitation Stores process stage detail and action history per process All Structures Searchable Knowledge Base Accommodates all company, group & divisional process structures –Including Electronic Link to external consultant Customisation Workflow Process History Process Documentation LR processes tailored Automation to your needs by Routes tasks to incorporating business applicable personnel rules, HR docs, based on business company structure rules for action. Legislation & branding Includes approvals Displays employee process history at relevant stages facilitating decisions Auto form creation population & storage at various process stages Reporting User Access Security Dashboards – real time snapshots. Standard& customisable reportsprocesses, employees management, trends, exceptions, variances,& results Role based and Customisable. limit or include functions, activities or viewing rights Low Cost Low total cost of ownership Ease of quantification & no hidden costs Low Risk No change management No software implementation issues High Return High ROI Quick payback