Transcript Slide 1

Quality Improvement Resources
The Quality Academy
Tutorial 4
Learning Objectives: You Will Learn About…
Where you can go for help
and information related to
quality improvement:
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Learning Objectives
Key organizations
Websites
Tools and publications
Technical assistance
resources
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Hey - Where Do We Go for Help?
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QI Resources
Key Question
What help and information are
available to my HIV care program
as it carries out its quality
improvement work?
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QI Resources
Organizations and Programs You Should Know
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National Quality Center (NQC)
National HIVQUAL Project
Health Resources and Services Administration (HRSA)
HIV/AIDS Bureau (HAB)
Institute for Healthcare Improvement (IHI)
Key Organizations
Quality Improvement Websites
NationalQualityCenter.org
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HIV measures
Change ideas
Best practices
Tools/resources
Literature
FAQ
Key Organizations
Quality Improvement Websites
www.HIVQUAL.org
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HIV QI publications
Measures
HIVQUAL Project
Clinical guidelines
Recent news and
events
QI Websites
Quality Improvement Websites
http://www.hab.hrsa.gov/
• HRSA QI expectations
and requirements
• QI tools
• Technical assistance
resources
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QI Websites
Quality Improvement Websites
www.IHI.org
• Information about
quality across sectors,
conditions
• Hosts web discussions
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QI Websites
Others…
• AIDS Education and Training Centers: www.aids-ed.org
• Centers for Disease Control and Prevention: www.cdc.gov
• HIV/AIDS Treatment Information Service (DHHS Treatment
Guidelines): www.hivatis.org
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National Guideline Clearinghouse: http://www.guideline.gov/
Johns Hopkins AIDS Service: www.hopkins-aids.edu
JAMA HIV/AIDS: http://pubs.ama-assn.org/cgi/collection/hiv_aids
Center for Evidence-Based Medicine: http://www.cebm.net/
Agency for Healthcare Research and Quality (AHRQ):
www.ahrq.gov/qual
• National Quality Measures Clearinghouse: www.qualitymeasures.ahrq.gov
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QI Websites
Resources from HRSA HIV/AIDS Bureau
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Quality Management Technical
Assistance Manual can be
downloaded from:
The manual is now also
available in Spanish: Supervisión
de la Calidad: Manual de
Asistencia Técnica at:
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Manuals on quality methods
and HAB expectations
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Part A Manual can be
downloaded from:
Part B Manual can be
downloaded from:
QI Websites
Resources from HRSA HIV/AIDS Bureau
• Quality Management in HIV/AIDS Systems of Care (2003) TA
Conference Call. A transcript of the Conference call can be
downloaded at:
http://hab.hrsa.gov/tools/TACR2003jul.htm.
• The HRSA CARE Action newsletter addresses issues
affecting the HIV care delivery community. The December
2003 issue focused exclusively on quality management. Find it
at: http://hab.hrsa.gov/publications/december2003/
• HAB All-Grantee Meeting:
http://www.ryanwhite2008.com/home.asp
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QI Websites
Have a Question?
We have answers:
Developing an Effective Quality
Management Program in
Accordance with the Ryan White
Program:
• RW Quality Requirements
• Quality Terminology
• Building an Effective QM
Program
• Quality Indicators and Data
Collection
• Setting up Quality Improvement
Teams
• Resources for Quality
Improvement/Management
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QI Websites
Test Question
HRSA stands for:
A) Health Regional Supportive Agency
B) Hundred Registered Shortage Areas
C) Health Resources and Services Administration
D) Highly Reliable Statistical Anomalies
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Test Question
Test Question
Who has sponsored the National Quality Center to become a
resource to all Ryan White funded grantees?
A) Johns Hopkins University
B) Institute for Healthcare Improvement
C) HRSA HIV/AIDS Bureau
D) New York State Department of Health AIDS
Institute
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Test Question
Test Question
Which organization has been awarded to develop the National
Quality Center and the National HIVQUAL Project?
A) Johns Hopkins University
B) Institute for Healthcare Improvement
C) Health Resources and Services Administration
D) New York State Department of Health AIDS
Institute
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Test Question
Quality Improvement Publications
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QI Publications
Quality Improvement Publications
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QI Publications
Quality Improvement Publications
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QI Publications
Quality Improvement Publications
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QI Publications
Quality Improvement Publications
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Quality Improvement Tools
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QI Tools
Quality Improvement Publications
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QI Tools
Test Question
I work in a primary care clinic that already has a pretty good quality
improvement program. We have HIV-related quality measures in place; we
just want to make some changes to improve our HIV care. The best
publication for us to start with is:
A) Measuring Clinical Performance
B) HIVQUAL Workbook
C) Improving Care for People Living with
HIV/AIDS Disease Manual
D) HIVQUAL Group Learning Guide
Submit
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QI Resources
Test Question
Our HIV program is just starting out and we want to get a detailed
look at the entire quality management spectrum. Where should we
start?
A) Measuring Clinical Performance
B) HIVQUAL Workbook
C) Improving Care for People Living with
HIV/AIDS Disease Manual
D) HIVQUAL Group Learning Guide
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QI Resources
Test Question
I work in a network of HIV providers and need to train others
on the concepts of quality improvement. What are the best
resources for me as a QI trainer?
A) Measuring Clinical Performance
B) HIVQUAL Workbook
C) Improving Care for People Living with
HIV/AIDS Disease Manual
D) HIVQUAL Group Learning Guide
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QI Resources
Technical Assistance Resources
National Quality Center
NYSDOH AIDS Institute
90 Church Street—13th floor
New York, NY 10007-2919
212-417-4730
[email protected]
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QI Resources
Technical Assistance Resources
National HIVQUAL Project
NYSDOH AIDS Institute
90 Church Street—13th Floor
New York, NY 10007-2919
212 417 4536
[email protected]
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QI Resources
Pop Quiz
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QI Resources
NQC and HIVQUAL: 2 TA Resources
NQC
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HIVQUAL Project
Funding by
HRSA HIV/AIDS Bureau
HRSA HIV/AIDS Bureau/DCBP
Awardee
NYSDOH AIDS Institute
NYSDOH AIDS Institute
Overall Purpose
To build capacity for quality
improvement to improve the quality of
HIV care and services nationally
To build capacity for quality
improvement to improve the
quality of HIV care and services
nationally
Ryan White
Grantees
All Parts and other Ryan White
grantees (e.g., AETCs)
Part C and Part D
Technical Assistance
Level 1: QI Information Dissemination
Level 2: Training and Educational
Fora
Level 3: Short-term on/off-site
Consultation
Intensive on/off-site Consultation
QI Resources
NQC and HIVQUAL: 2 TA Resources
NQC
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HIVQUAL Project
Consultative
Goals TA
Consultation
Assistance in achieving clearly defined
and agreed TA goals through
consultation and coaching
Engagement in long-term
relationship to strengthen QM
program through consultation and
coaching (with identified
consultant); self-reporting of HIV
quality performance data via
HIVQUAL3 and comparative data
Length of TA
Short-term (3-8 months)
Long-term (ongoing)
TA Request
Call NQC directly; visit the NQC
website; contact your HRSA Project
Officer
Contact HRSA Project Officer
QI Resources
Test Question
What is the correct difference between HIVQUAL and NQC?
A) NQC is funded by the Division of Community Based
Programs, whereas HIVQUAL is funded solely by the
HIV/AIDS Bureau.
B) NQC provides short-term, on-site technical assistance and
HIVQUAL provides long-term technical assistance.
C) NQC only works with Part C and Part D grantees;
HIVQUAL works with all Parts and other Ryan White Grantees
(e.g AETCs).
D) HIVQUAL is managed by the AIDS Institute, whereas the
National Quality Center functions independently of the AIDS
Institute.
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QI Resources
Key Points
• Many resources exist about how to make
improvements in HIV care
• Become familiar with these and use them
• The NQC website is a great place to start
• Help others in your organization learn about these
resources too
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Key Points
Please Rate This Tutorial By Indicating How Your
Response To The Following Statements.
Was this Tutorial helpful to you?
Did this Tutorial meet your expectations and
goals?
Was the Tutorial clearly organized and easy to
use?
Would you recommend this Tutorial to
colleagues of yours?
Submit
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Evaluation
Related Tutorials
• To learn more about the National
Quality Center, study Tutorial 1
• To learn more about the Ryan White
Program and its expectations for
quality, study Tutorial 3
• To learn more about the HIVQUAL
Project, study Tutorial 8
• To learn more about improvement
collaboratives, study Tutorial 12 and
Tutorial 15
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Related Tutorials
The Quality Academy
For further information, contact:
National Quality Center
New York State Dept. of Health
90 Church Street, 13 floor
New York, NY 10007-2919
Work: 212.417.4730
Fax: 212.417.4684
Email: [email protected]
Or visit us online at
NationalQualityCenter.org
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In Closing