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Policy-making in French VET systems: trends, performance management, challenges Governance and effective Vocational Education and Training policies: the role of evidence, Torino, 23-24 Nov 2011 Robert Fouchet, Dean of the Institute of Public Management at the Paul Cézanne University in Aix-en-Provence (Aix-Marseilles III) The LOLF* and its local applications [*Loi organique relative aux lois de finances – Constitutional Bylaw on Budget Acts] • • • • Origins of the LOLF The new budget architecture Performance management tools Enhancing transparency Environment: Users and context Needs Objectives Socio-economic problems Resources Activities Long-range effects (Impacts) Intermediate effects (Results) Outputs Organisation: Mission, Programme, Action Relevance Efficiency Effectiveness 3 Usefulness and sustainability Adapted from Pollitt & Bouckaert, 2004 The Bouckaert & Halligan framework for analysis Two strands Inputs Macro Depth Meso Coverage Processes Using Deliverables Incorporating Impacts Measuring The stakes of the analysis of depth: Is monitoring global? How are hierarchical aspects taken into account? What is the management dialogue strategy? The stakes of the analysis of coverage: Micro 4 What elements are measured? What dimensions are scrutinised? What is the time horizon of the analysis? Which beneficiaries are taken into account? When is monitoring carried out? Origins of the LOLF Quest for more efficient expenditure: Greater knowledge of content of expenditure Identification of room for manoeuvre Transition to a performance management approach 1959 Order => new budget constitution • Existing commitments • Justification from the first euro • Discussion focusing on resources • Priority given to consumption • Partitioning and compartmentalisation of budget according to nature of charges, etc. • Matrix classification • Indicators and accountability • Transparency and parliamentary scrutiny • Strengthen strategic thinking on public finances 5 Principles of the LOLF Performance (quest for more efficient public expenditure) is the key feature of the LOLF Article 1 The budget acts take into account a defined economic equilibrium as well as the objectives and results of the programmes that they determine. Article 7 A programme covers appropriations for implementing an action or a consistent set of actions coming under the same ministry and involving both specific objectives, defined in the public interest, and expected results subject to review. Article 48 Spring budget policy debate: list of objectives and indicators planned for the following year’s budget bill. Article 51 Annual performance plans annexed to the budget bill detailing for each programme: the presentation of its actions, associated costs and goals, and results obtained and expected for coming years measured by a justified choice of accurate indicators. Article 54 Annual performance reports annexed to the budget review bill: explanation of discrepancies between forecasts and actual sums reported in relation to objectives, expected and actual results, indicators and associated costs. 6 A matrix classification 7 Performance management tools: accountability 4 Formal presentation to Parliament Commitments made: annual performance plans (APP), attached to the budget bill. The APP describes the action forming the programme, measures the respective costs, defines the objectives and provides the indicators for measuring results Results achieved: annual performance reports (APR), attached to the budget bill APP and APR have the same presentation and the same structure so that forecasts can be compared with actual results Vote at first reading on bill n-1 before examining the budget bill n+1 4 A written formulation of objectives: – in programme operating budgets (POB) and, where applicable, operating units (OU) – in the documents binding operators to ministries 8 Performance management tools: objectives and indicators Objectives for citizens, users and taxpayers Point of view Objective Example Citizen socio-economic effectiveness to reduce smoking User quality of service provided to reduce the statutory period for responding Taxpayer management effectiveness to reduce tax management costs 9 Examples of quality of service objectives-indicators Objectives setting out the expected quality of the service provided to users (in the strict sense), i.e. capacity of the service to satisfy beneficiaries. Programme Objectives Indicators Legal justice To deliver decisions in reasonable time in civil matters – Average time for processing proceedings by type of jurisdiction – Average age of stock by type of jurisdiction Development, town planning and public works To provide users and local authorities Degree of satisfaction of elected with a high-quality service in granting representatives in the framework of an planning permits evaluation scale identifying specific criteria for preparing bills for applying rights in land. Land and maritime transport To improve transport infrastructure upkeep and performance Rate of availability of rail network (time required for restoration after incident). Access and return to employment To improve the effectiveness of the match between supply and demand for employment, taking the different needs into account Proportion of businesses that have been satisfied overall with the applicants referred to them by the ANPE [Agence Nationale pour l’Emploi – National Employment Agency]. Objectives influencing the monitoring of services Performance objectives stated as operational objectives that can be monitored by the services National performance objectives Performance objectives limited to regions (POB) to particular fields of application: networks, mechanisms, etc. 11 Intermediate objectives activity or output objectives process objectives or implementation methods: measures to improve organisation, management, etc. The different types of objectives and indicators Performance objectives in the production chain resources activities outputs results long-range impacts Benefit for USERS: quality of service Benefit for TAXPAYERS: resource management effectiveness 12 Benefit for CITIZENS: socio-economic effectiveness Other objectives (excluding performance) in the production chain Intermediate objectives Objectives for implementing courses or forms of action e.g.: No. of action plans, management improvement plans, etc. resources activities Volume, consumption, allocation of resources objectives Volume or allocation of output objectives e.g.: No. of certificates issued Volume or allocation of activity objectives e.g.: No. of hours 13 outputs results long-range impacts General objectives: Socio-economic impacts depending on many factors: e.g.: rate of unemployment Objectives and indicators in budget documents resources activities Intermediate objectives outputs Performance objectives results long-range impacts General objectives To justify the choice of performance objectives POB 14 APP The different types of objectives and indicators Performance, management monitoring and assessment Public policy assessment Management monitoring resources activities outputs results quality of service socio-economic effectiveness management effectiveness 15 Performance measurement long-range impacts Transition from a resource-driven approach to a result-driven approach 4An iterative approach – Infra-annual (management monitoring; management dialogue) – Annual (APR) – CIAP [Comité Interministériel d'Audit des Programmes] audits, Court of Auditors audits, inspections, public policy assessment Initial diagnosis Analysis of results Implementation Results Performance-driven monitoring Define/redefine objectives, indicators, targets, policy instruments Formalising of objectives in APP at national level and POB at operational level 16 Implementation of the LOLF 2003 T3 2004 T4 T1 First milestone: Construction of platform • Structuring of missions, programmes, actions • 2004 experiments identified • Accounting framework • Structuring of budget-accounting classification • Guidelines of new implementation processes • Communication plans 17 2006 2005 T2 T3 T4 T1 Second milestone: Prefiguring • Presentation of appropriations in LOLF format • Performance objectives and indicators • Ministerial formulation of budgetaccounts classification • Appraisal and development of experiments • Accounting procedures • Training plans T2 T3 T4 T1 Third milestone: Implementation • 2006 budget in LOLF format • Breakdown and job monitoring arrangements • New management and organisation methods • Opening balance • Stakeholders trained for the new budget implementation process and new accounting Summary: changes brought about by the LOLF The LOLF removes obstacles Limits of Order 59 Budgetisation by type of expenditure · Answers provided by th e LOLF Budgetisation by purpose of expenditure Lack of visibility of resources · Missions, programmes, actions allocated to a policy · Cost analysis Renewal of stock (existing Abolition of existing commitments commitments) · · · Lack of genuine consideration of Introduction of APP and APR the effectiveness and relevance of · Strategic beneficiary-centred approach expenditure · Measuring and recording of results Little consideration of purposes and · strategy · Justification from the first euro Explanation of discrepancies between actual results and forecasts Lack of feedback Debate focusing on variation in Debate focusing on objectives and results as much resources (new measures) as on resources · Inflationary approach of ever- · increasing resources Consideration given to expenditure effectiveness Compartmentalisation of budget Globalisation of budget authorisation by policy authorisation (programmes) · Little room for manoeuvre for · Asymmetric fungibility manager · The nature of expenditure strand becomes indicative 18 Lifelong vocational training and guidance policies A decentralised view Lisbon Strategy Bologna Process Law 29/11/11 on lifelong vocational training and guidance LOLF Contrat de plan régional de développement des formations professionnelles (CPRDFP) [Regional Vocational Development Plan Contract] Annual agreements for applying the CPRDFP State Parliament Prime Minister Information and guidance representative Ministries Conseil National de la Formation Professionnelle tout au long de la vie (CNFPTLV) [National Council for Lifelong Vocational Training] Fonds paritaire de sécurisation des parcours professionnels [Joint Fund for Rendering Career Paths Secure] Association nationale pour la formation professionnelle des adultes (AFPA) [National Association for Adult Vocational Training] 20 Regional level Regional Council Regional Director Decentralised Administrations Education Offices Comité de Coordination Régional de l’Emploi et de la Formation Professionnelle (CCREFP) [Regional Coordinating Committee for Employment and Vocational Training] CESR [Conseil économique et social de la région – Regional Economic and Social Committee] Employee and employer representatives Citizens, operators, administrations, businesses, universities Context and aims of the new vocational training and guidance system Context Gradual enlargement of target audiences of vocational training policies Young people from 16-25 years of age (Law of 20 December 1993) Anyone who wishes to acquire and update knowledge to further their vocational development Recognition in law of a lifelong public guidance service Further decentralisation of powers at regional level 2002: all target audiences, transfer to the region of matters connected to the validation of prior learning 2004: transmission of health and social training, vocationally-oriented training in artistic and cultural fields Signature of CPRDFP in 2011 New means of involvement connected to the BTS [Brevet de Technicien Supérieur – Advanced Vocational Training Certificate], secondary school technology pathways, vocationally-oriented training in SE 21 New aims of national and local policies Law of 29 Nov 2009 A new ‘public lifelong guidance service to guarantee all persons access to free, full and objective information on occupations, training, certification, job opportunities and remuneration levels, as well as access to highquality, networked and personalised guidance services’ Creation of the Conseil National de la Formation professionnelle tout au long de la vie (CNFPTLV) [National Council for Lifelong Vocational Training]: Mission: ‘to promote nationwide dialogue between the State, the regions, the social partners and other stakeholders to define the multiannual guidelines and annual priorities for initial and continuing vocational training policies, and to design and monitor the implementation of such policies’ Context and aims of the new vocational training and guidance system Principal guidelines of the 2011 CNFPTLV: 22 1. To take account of regional needs, the economic context, the labour market, economic and social change, and the development of occupations and qualifications 2. To propose the provision of a coherent and coordinated lifelong information and guidance service 3. To provide universal access to a first level of qualification 4. To develop 0n-the-job training and apprenticeships 5. To safeguard career paths 6. To ensure greater clarity in training provision, which must be adapted to requirements 7. To ensure better coordination of vocational training policies 8. To develop expertise and observation tools for use by decision-makers Drafting of CPRDFP at regional level: Provence-Alpes-Côte d’Azur Functioning – Quarterly meetings – Discuss and act upon committee proposals – Monitor CPRDFP implementation – Ensure links with Job Centres and the AFPA [Association nationale pour la formation professionnelle des adultes – National Adult Vocational Training Association] Mandate CCREFP The opportunity to innovate: ‘We believe that the objectives of the Law on Lifelong Vocational Training and Guidance of 24 November 2009 fall well below the expectations of vocational training stakeholders. This is why we are going to adopt a more ambitious approach that brings the social partners together.’ (CR Chairman) Organisation: Cabinet Semaphores Other invited bodies Implementation: ‘This will be […] a compartmentalised CPRDFP, with different contracts according to the partners, [it] will be a living document, a true programming document, with specific financial commitments for each signatory. Those who can commit will sign 23 it’ Operators: – administrations, agencies, universities, training and support bodies, etc. 5 Committees – Experts – – Prefect, Directors of Education, Regional Directors – Regional Council Chairman, Vice-Chairman responsible for VT – Employer organisations and chambers of commerce – Representatives of employee organisations – Chairman of the CESR [Conseil économique et social de la région – Regional Economic and Social Committee] Matters addressed Vocational paths and continuity, employment and regional economic development: training, social and economic investment Reception service, information, guidance, support and advice: help people to obtain vocational qualifications for sustainable employment … … … General observations on the formulation and implementation of lifelong vocational training and guidance policies Sources: CNFPTLV, CCREFP Diagnosis Rhône-Alpes, CCREFP PACA – Often unquantified elements that can Formulation easily be transposed to other French – Continuous development of national regions priorities and lawDecision-making – A process carried out as a matter of – Data sometimes old (chosen because urgency and increase Implementation Further decentralisation they are available),– in-depth analysis in number of forums in an already Poor feedback at this point at this time often being relegated to target-based – Authorities’ role sometimes crowded landscape agreements after the CPRDFP has been insufficiently defined – Stakeholders’ involvement in the Monitoring signed CPRDFP is not examined as a legallyof the stakes and + Better integration of local context and – The complexity – Inconsistent political and institutional certain contractualfunding commitment uptake of innovations mechanisms raise real challenges – Diagnostic processes without using a in policy support, making it difficult to match implementation in defining, calculating and monitoring methodical forward-looking approach vocational training + paths and levels with Diversity of operators makes it difficult indicators. This dimension of the employment and skills needs to apply objectivesCPRDFP and to formalise + Dialogue highlighting must be professionalised. – Involvement of reliable institutions in needs and agreements in the framework of the knowledge at grassroots level the diagnostic stage (Observatoire + Mainstreaming: coordination between CPRDFP – Difficult financial commitments in Régional des Métiers [Regional Labour sectoral approaches and vocational – Lack of work by Pôle Emploi [public multiannual projects in the context of Market Observatory], CARIF Espace sectors, regional approaches and analysis – Unequal attention paid to‘rules’. output employment service] and university vicechanging Compétences [public interest group]) in terms of target audiences and training development, monitoring and evaluation chancellors and work integration paths 24 – Diversity of parties and complexity of stakes involved, making it difficult to define objectives that can be put into operation Professionalisation in the French higher education system after the Bologna reforms: expectations and reality • • European professionalisation and commitments Contracting training provision in France: the four-year contract (principles, processes) • Expectations and reality of the process in terms of professionalisation • Expectations and reality of indicators of professionalisation Professionalisation in higher education since Bologna Bologna, 1999 A system of easily readable and comparable degrees which includes the introduction of a joint diploma supplement to enhance transparency; A system essentially based on two cycles: a first cycle of at least three years, which is advantageous to the labour market, and a second cycle (Master’s) requiring completion of the first cycle; 26 Leuven, 2009 (Bologna in 2020) Employability – the parties involved must cooperate to raise initial qualifications and renew a skilled workforce, and to improve the provision, accessibility and quality of careers and employment-related guidance services. In addition, work placements embedded in study programmes and on-the-job learning must be encouraged; Improve data collection: create multidimensional transparency tools. These tools should be based on comparable data and adequate indicators and should incorporate the principles of the Bologna Process relating to quality assurance and recognition; Ministry/universities contracting process: four-year training Accreditation of national degrees by the Ministry on the proposal of universities: General degrees Vocational degrees Master’s degrees Role of the AERES [Agence d’évaluation de la recherche et de l’enseignement supérieur – Research and Higher Education Quality Assurance Agency] as a quality assurance agency Authorisation in waves on four-year contracts, then fiveor even six-year contracts 27 Ministry/universities contracting process: four-year training Process: Negotiation of training provision (preliminary descriptors, set-up descriptors, self-test: SWOT, intra-university independent assessment, RNCP [Répertoire national de certifications professionnelles – National Register of Vocational Qualifications] descriptors, annexes describing degree) Vote in component boards Vote in CEVU [Conseil d’Etudes et de la Vie Universitaire – Advisory Board for University Life and Studies] then in CA [Conseil académique – Academic Council] Referral to AERES Return of assessments to training providers (A+, A, B, C) Responses to AERES with or without changes to accreditation files Forwarding to DGES-IP DGES-IP opinion and notes (favourable/unfavourable, reservations, recommendations) Responses of training providers with or without changes Universities/Ministry negotiation Authorised training provision. 28 Four-year training and professionalisation Hopes Length of contract: Realities Bringing into line with labour market realities Quality assurance thanks to accreditation procedures Too short/too long: A very long process (2 years): 29 four years (assessment after less than two years) or six years (time to respond). January 2010: launch 15 October 2010: forwarding to Ministry April 2011: AERES opinion October 2011: DGESIP opinion December 2011: accreditation Indicators of professionalisation not highly valued in the accreditation file: multiplicity of other indicators: staff, attractiveness, costs of tutorial equivalent hours, part of subject/crosscutting education (degree) Four-year training: indicators of professionalisation The reality of professionalisation Indicators used Occupation codes: RNCP: ROME [Répertoire opérationnel des métiers et des emplois – Register of Occupations and Trades] codes Nomenclature spécialités de formation: NSF [training classification] Subjects sector codes: SISE-DGESIP Employment integration figures: National survey 30 months after obtaining a Master’s. Upskilling advice with professionals 30 Realities of the working world becoming more complex and changing Sectoral and subject approaches illsuited to the realities of the working world Unrepresentative method (number of respondents by specialism, lack of information on the match between training and occupations) Internal surveys not well developed or difficult to compare (different methods) Not well developed (except for IUT [University Institutes of Technology], Licences pro [vocational degrees], apprenticeship and some components/training)