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Must I Transform to Learn? High-stakes Portfolio Assessment at Athabasca University A Presentation to CAEL Friday, November 9, 2007 Dianne Conrad Jennifer Raboud Centre for Learning Accreditation Athabasca University Athabasca, Alberta CANADA Presentation outline Welcome and introduction Concepts inherent in PLAR PLAR at Athabasca University Portfolio learning Transforming learning? Transformational learning? Wrap-up, questions Concepts inherent in PLAR Recognition Reflection Employability Labor Force Portfolio Assessment Essential skills High-stakes assessment Empowerment Low-stakes assessment Selfdevelopment Learning PLAR at Athabasca University Environmental Scan Choose 3-5 descriptive words that you feel capture the concepts inherent in your PLA process or program (or one that you are familiar with) 7-10 minutes PLAR at AU Statement of purpose and overview Learning occurs in many ways. Adult and mature learners bring many years of valuable experiential learning to their studies. Helping them demonstrate what they know, at a level and in a way appropriate to university expectations, is a detailed and arduous task. The PLAR process is an integral part of Athabasca University’s commitment to flexibility, access, and quality learning. A quality PLAR process depends on faculty expertise to assess experiential learning brought forward by AU learners. PLAR Process 1 of 2 Initial contact with CLA Psychology 205 Office of the Registrar Re: program fit Website Unknown Consultation with CLA (preferred) Professional associations Re: licensure Program Directors Re: program requirements Portfolio preparation (pre-PLAR submission) Collect, select, reflect, project Revision Portfolio submission Mentorship Portfolio vetting (cont’d) PLAR Process 2 of 2 Designation of assessors Assessment Assessment Assessment Compilation of assessments Appeal process Consultation with Office of the Registrar Finalization of Results Communication of PLAR results Program Directors Re: program requirements Assessors Office of the Registrar Re: program fit Student PLAR’s underlying assumptions Learners are entitled to work towards the maximum amount of PLAR credit for their program. Learning must be demonstrated. PLAR rewards learning, not experience. PLAR credit is neither assumed nor guaranteed. Learning must be at “university” level. Documentation must align appropriately with learning. Learning must be relevant to learners’ AU program. What is a portfolio? contains work that a learner has collected, reflected, selected, and presented to show growth and change over time…a critical component of an educational portfolio is the learner’s reflection on the individual pieces of work (often called ‘artifacts’) as well as an overall reflection on the story that the portfolio tells. (Barrett & Carney, 2005) Portfolios at Athabasca University Recognition for “knowing” not “doing” Collect, select, reflect, project Demonstrate learning at university level Portfolio parts: Table of contents Educational narrative Goals statements Resume Personal/autobiographical narrative Demonstration of learning Documentation PLAR in the university context: Origins What we have to learn to do, we learn by doing. Socratic method – questioning, scaffolding, building knowledge. (Aristotle) The beginning of instruction shall be made with the experience learners already have…this experience and the capacities that have been developed during its course provide the starting point for all further learning. (Dewey, Experience and Education, 1938, p. 74) What is portfolio learning? Portfolio learning is a rigorous, systematic and comprehensive process of learning about one’s own learning, including the skills and knowledge acquired through informal and experiential means (in the workplace, the community and the family) as well as through formal and structured education and training. (Myers, 2007) Assessment protocols at AU Academic assessment of learning Panel of assessors Assessment criteria provided by program or course outcomes Learning must be relevant to program Learning must fit within program requirements Program criteria page 1 of 4 A. Demonstration of Content and Knowledge I. Breadth and depth of knowledge of [name of field]* 0 Not demonstrated 1 2 Acceptable level of knowledge related to the discipline. Shows basic understanding of [list topic areas, including history of field] 3 4 Demonstrates some specialization of disciplinary knowledge with evidence of reading and/or research beyond the basic level 5 6 Demonstrates ability to apply disciplinary knowledge in real situations 7 8 Demonstrates ability to hypothesize and/or apply complex models with discipline 9 10 Sophisticated level of knowledge permits critical assessment of subject matter and/or development of applicable principles or models II. Understanding of theory/concepts related to program content 0 Not demonstrated 1 2 Acceptable level of familiarity with relevant theories, principles and concepts used in the field 3 4 Understands and can apply theories, principles and concepts to hypothetical situations 5 6 Demonstrates ability to apply theories, principles and concepts to real world designs, purposes, or projects 7 8 Demonstrates ability to choose among appropriate theories and make appropriate decisions based on theory and principle 9 10 Monitors and assesses developments, behaviours, and changes in the field based on theoretical understanding; develops theory where appropriate III. Policy and policy development 0 Not demonstrated 1 2 Understands and is aware of the role of policy and their importance to the field 3 4 Describes and distinguishes among policies relative to need 5 6 Demonstrates ability to use policy and/or policy frameworks as a professional tool 7 8 Demonstrates thorough understanding of the role of policy and its contribution to issues, decisionmaking, and the profession 9 10 Interacts with others or spearheads policy implementation, development or change Program criteria continued page 2 of 4 B. Essential Process and Application Skills IV. Critical thinking, problem solving, decisionmaking 0 Not demonstrated 1 2 Demonstrates awareness of essential elements of critical thinking and the need for problem-solving and decisionmaking 3 4 Demonstrates a grasp of the tools, mechanisms, and processes of critical thinking, problem-solving, and decisionmaking 5 6 Analyzes situations with some consistency and demonstrates growing confidence in applying thinking and decisionmaking tools 7 8 Exhibits ability to recognize dilemmas, ambiguity, and a range of problems; proposes a variety of solutions 9 10 Monitors and assesses developments, behaviours, and changes in the field based on theoretical understanding; develops theory where appropriate V. Communication skills/Capacity to disseminate knowledge 0 Not demonstrated 1 2 Writes in relation to the discipline in a clear, informed and constructive way 3 4 Uses disciplinary knowledge to express self competently in order to facilitate understanding 5 6 Demonstrates organized, sound, and systematic written work related to the discipline 7 8 Demonstrates consistently sound writing 9 10 Demonstrates ability to write persuasively about discipline-related matters, to synthesize thoughts, and to effectively desseminate knowledge within and about the field VI. Professionalism and ethical practice 0 Not demonstrated 1 2 Demonstrates sound understanding of appropriate discipline-related practice and ethics 3 4 Applies knowledge of professional environment and related organizational structures in a conscious and ethical manner 5 6 Demonstrates appropriate use of authority and knowledge of profession to achieve goals 7 8 Demonstrates grasp of appropriate ethical and policy consideration 9 10 Exhibits complex and nuanced judgements based on professionalism and ethical understanding of field Program criteria continued page 3 of 4 VII. Working independently and/or in teams 0 Not demonstrated 1 2 Demonstrates ability to complete tasks under supervision as a junior team member or to work independently with supervision 3 4 Demonstrates understanding of potential of working collaboratively and contribures to team successs 5 6 Brings enthusiasm to team roles and/or works independently with limited supervision 7 8 Frquently and successfully acts on own initiative and/ore contributes to team success by mentoring or acting in leadership role 9 10 Provides formal team leadership, assessment of team skills, team training, or exhibits ability to complete complex tasks autonomously with little supervision VIII. Planning, organizing and executing projects 0 Not demonstrated 1 2 Demonstrates basic planning, organizing, management skills in response to problems/ projects identified by others 3 4 Can identify need for problems/ projects and plan or organize for them appropriately 5 6 Develops and/or implements effective planning procedures for most situations 7 8 Facilitates project organization through team participation and/or partial or shared leadership 9 10 Provides formal leadership for project plan or implementation and assumes responsibility for success, troubleshooting, and alternate plans IX. Leadership and supervisory ability 0 Not demonstrated 1 2 Ability to follow and/or give directions with supervision; will exercise or take limited responsibility 3 4 Takes responsibility for self and subordinates; seeks leadership opportunities and engages in training opportunities 5 6 Demonstrates leadership abilities and is committed to growing in leadership/ supervisory potential 7 8 Is assigned to/ creates leadership and mentorship roles; self-directs toward learning opportunities 9 10 Engages in organizational policy and visionrelated activities; manages leadership responsibilities (recruitment, assessment, succession, resource management); initiates change; engages in highlevel professional activities beyond the organization Program criteria continued X. Self and professional development 0 Not demonstrated 1 2 Participates in some appropriate workshops and seminars; demonstrates familiarity with professional literature page 4 of 4 3 4 Membership in professional organizations; broad familiarity with professional literature; established participation in professional development acticities 5 6 Structures selfdevelopment activities; understands place of professional in the larger context 7 8 Is guided by long range learning and/or professional development goals; contributes to organization of professional development activities in the workplace/field 9 10 Assumes leadership role in profession; teaches, mentors or models professional activity within the field; works toward developing the profession within society *This is key. This section contains knowledge this is specific to each program. Assessment weighting would reflect this importance. Examples of knowledge specifics: Women’s Studies • The feminist framework • The counseling process • Crisis intervention skills Computer Information Systems • Nature and function of information systems • Developing information systems Bachelor of Commerce • Understanding of business practice and commercial practices • Knowledge of computers and communication media Certificate in Labour Studies • Understanding of the nature of conflict and its role in management and society • Awareness of history of issues and their foundational premises Sample assessment letter Dear Martha, Re: Portfolio Assessment BPA/HS The assessors have now completed their part of the Prior Learning Assessment and Recognition (PLAR) process and I am pleased to report the results to you in this letter. You have been awarded 30 CREDITS out of a maximum of 30 available for the learning that you have demonstrated relative to your Athabasca University credential. The credits awarded are to be placed on your academic record as: Senior credits (30) HSRV 4xx (3) Elective Major HSRV 4xx (3) Theme 1 Leadership HSRV 4xx (3) Theme 3 Changing Environment HSRV 3xx (9) Elective Major HSRV 3xx (3) Theme 1 Leadership HSRV 3xx (6) Theme 2 Public Policy HSRV 3xx (3) Theme 3 Changing Environment The assessors have offered the following comments. Please note that the assessors write these comments individually. Suggestions and recommendations arise only from their evaluation of the materials submitted in the portfolio. Broad-based Human Services courses will widen Ms. Brown’s perceptions of the Human Services field. Currently, there is little evidence in her portfolio of movement toward the field’s larger professional bodies for work at the advocacy and policy level. (Page 1 of 2) (Sample assessment letter continued) Your portfolio presented some of the clearest, most concise learning statements I have yet seen in portfolio development. Congratulations Martha! Your portfolio does an exceptional job of interpreting the learning statements by triangulating possible meanings and fitting them to your own work situation. A second kudo is that your portfolio presented all of its material in a relatively condensed (ie., short) presentation. The 12-page essays, 30-page grid and dozen supporting documents provided a very concise portrayal of your achievements. As the post-diploma studies you completed, did not receive credit beyond entry to the program, you were well-advised to include this learning as being relevant to the award of PLAR credit. The assessors have recommended some of the following courses/suggestions for study: Research methods and theory and policy courses. Ethics in human services. The two required courses, HSRV 311 and 322 will further broaden the context in which your varied experiential learning falls in the Human Services sector. WMST 321 on Advocacy would provide an opportunity to implement a project in the workplace that you have not previously had an opportunity to do. If you are planning to continue working in the field of exceptionalities courses associated with the Certificate in Inclusive Education would fit well into your remaining coursework. One or more independent study courses at the 400-level in Human Services to consolidate your learning from the workplace. In a project course you could undertake a study in the workplace or reflect and analyse further one or more of the challenges you have already experienced as an increasingly expert intervenor. Please note that other credit assessment processes on your course records (i.e. based on transcripts from other institutions) conducted through the Athabasca University’s Office of the Registrar, while separate from your PLAR credits, are monitored by us to avoid double-counting or duplication. Should you wish to clarify how your PLAR credits affect your academic program, please contact your advisor or program chair. Thank you for taking part in the PLAR process at Athabasca University. Sincerely, Cc : Admissions Program Director Assessors (Page 2 of 2) Outcomes of portfolio assessment 1 Students’ prior learning assessed Allocated credit placed on students’ records Mini-program consultation Generous feedback from academic assessors A transition has occurred PLAR Point A Point B Outcomes of portfolio assessment 2 Increased self-knowledge Greater appreciation of informal learning Improved communication and organization skills Greater appreciation of the role of reflection (Brown, 2003) Self-knowledge New sense of self discovery Empowerment Learning through PLAR “My story is in two acts; Act One, what happened. Act Two, what I understood.” (Carlo Gebler, 2001) Reflection AHA! Narration Cognition Transforming, transformation, transition Reflective learning involves assessment or reassessment of assumptions. Reflective learning becomes transformative when asumptions or premises are found to be distorting, inauthentic, or otherwise invalid. Tranformative learning results in new or transformed meaning schemes, or, when reflection focuses on premises, transformed meaning perspectives. To the extent that adult education strives to foster reflective learning, its goal becomes one of either confirmation or transformation of ways of interpreting experience. (J. Mezirow, Transformation Dimensions of Adult Learning, p. 6) It really made me stop and think. You know, well, I’m not so bad, I am really a pretty neat person. It reinforced my belief in myself. I made me remember how I started and. . . the steps I have taken along the way, certain things that I have done that I haven’t thought about in years. I tend to get so caught up in everyday situations that I forget that I ever did something, you know, fifteen years ago. Brown, (2003), Adult Education Quarterly, 52 (3), 228-245. Athabasca University Transformational learning? Perhaps. Transitioned learning? Yes. Transforming Learning? We hope so. One-minute reflection On a scale of 1 to 10 (where 1 = low, and 10 = high) rate your own institution’s current level of “enabling” PLA-related transformation Bibliography Brown, J. O. (2003). Know thyself: The impact of portfolio development on adult learning. Adult Education Quarterly, 52 (3), 228-245. Dewey, J. (1938). Experience and education. NY: Macmillan. Mezirow, J. & Associates. (Eds.) (1990). Fostering critical reflection in adulthood: A guide to transformative and emancipatory learning. San Francisco: Jossey-Bass. Vygotsky, L. S. (1978. Mind in society. Cambridge, MA: Harvard University Press.