Transcript www.agifors.org

The Airline in a Box
Erik Andersson
CTO
Carmen Systems
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The Box
Connect all our products and some more with each other,
...replace users with bots,
...replace reality with discrete event simulation,
...to form a virtual airline within the computer
...then replace simulation with reality and run airline without
planners
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Two Decades of Planning
WTC Attack
Gulf War
Manual
Planning
Optimized
Planning
10 Jobs
10 Jobs
1991
2001
Integrated
Planning
And
Operation
1 Job
2011
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Animation
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Pax Revenue
Now
Pax Revenue + forecast
-pax rerouting costs
-pax rerouting costs (forecast)
-crew salaries, hotel, per diem
-crew salaries, hotel, per diem...
-fuel costs
-fuel costs
-maintenance costs
-maintenance costs
-ground handling costs
-ground handling costs
-leases ...
-leases ...
____________________
____________________
=actual profit/loss
= profit
Historical Events Q1
Planned Events Q2
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Profit
Few hours before and
under operation
disruption cause costs
and lost revenue.
Now
Planned profit
Major
Disruption
Historical Events
Planned Events
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Pairings are planned
Profit
Designed to survive
operations
Actuals raised
5-15 percent tighter.
Pairing
manual
3-7 percent
They are broken in rostering
Historical Events
Planned Events
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You can start later
Profit
Reserves allocated
smart for operations
because roster is fast
Roster
manual
Actuals raised
Another 4 percent
Pairings don’t break in
optimized rostering
Historical Events
Planned Events
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Better recovery
Profit
Optimizer 2
The snowstorm was
recovered faster and
better
Historical Events
Optimizer 1
Manual
process
Planned Events
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Profit
Feedback
Historical Events
Planned Events
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Integration
Profit
Speed KPI
=Total gain
Historical Events
Integration KPI
Speed KPI
Opt Quality KPI
Planned Events
Three of our KPI’s
relate to the profitability
our customer
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Carmen Systems
26 March 2003
Johan Kollind, VP Crew Solutions
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Mission Statement
To make transportation more cost effective,
reliable and environmentally friendly
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General
Carmen in short...
• Revenue: 21 MUSD in 2002
• Growth rate: 40% (5 year period)
• Employees: 164
• Speciality: Resource optimization
• Business model: Rental agreements
• Clients: Airlines, railways
• Headquarters in Sweden, branch offices
world-wide
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Value proposition
Carmen implements resource optimization solutions
that:
• Improve utilization of resources
• Increase operational stability
• Provide measurability & control
• Increase service level to client’s
client
...for ambitious transportation organizations, worldwide
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News
News since last year
• New clients
–
–
–
–
Northwest Airlines
Phillipine Airlines
Finnair
Widerøe
• New offices
– Singapore
– Miami (opens in July)
• New products
– Carmen Integrated Operations
Control
– First delivery to Aeroméxico
summer 2003
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Clients – Separate logos
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Product Overview
Carmen Passenger
Recovery Solver
Carmen Crew
Pairing
Carmen
Tail Assignment
Carmen Crew
Rostering
Carmen Roster
Maintenance
Carmen Fleet
Recovery Solver
Carmen Integrated
Operation Control
Carmen Fleet
Assignment
Carmen Crew
Recovery Solver
Carmen Rave (General Modelling Language)
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Carmen recovery solvers
• Address all problems at once
• Simulate also on the day of operation
(e.g. impact of prolonged delays, bad weather,etc)
• Low risk to add solver on top of the current system
• The role of the user is changed from building a solution to
evaluating a set of solutions
Scenario 1
One manual
solution
Scenario 2
Scenario 3
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Carmen recovery solvers
Airline
Operation
Crew
Passenger
Aircraft
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Carmen recovery solvers
Standbys, roster
exchange, bargaining,
cancellation and delay
suggestions
Airline
Operation
Crew
Re-bookings, upgrading,
OAG flights, costs for
accommodation and
compensation
Passenger
Aircraft
Re-timings, standbys, tail
swaps, fleet swaps,
cancellations
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Carmen recovery solvers
Feasibility &
cost control
Airline
Operation
Crew
Passenger
perception
Passenger
Aircraft
Contains aggregated
passenger booking info
and fixed crew links
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Carmen recovery solvers
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Carmen recovery solvers
Contact us for
demonstrations
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www.carmensystems.com
[email protected]
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