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Boston/Cambridge CEAS PUBLIC-PRIVATE PARTNERSHIPS In Emergency Preparedness Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 What is a CEAS Partnership? “The CEAS partnership acknowledges the integral role that business continuity plays in the big picture of disaster recovery. It creates a tangible bond between the public and private sector that elevates businesses to their rightful place during an emergency or disaster, not as sideline observers or as suppliers of “stuff” but as true partners in response and recovery.” Dr Robert H. Leviton, MD,MPH President, BNET Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 What is CEAS? A post-emergency Access Control System used by the City of Boston and City of Cambridge, and recognized by their Police Departments, which provides a secure form of Identification for Critical Private Sector Employees allowing priority access to restricted areas once safety permits. Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Primary Objectives • Establish the credibility and status of private sector First responders • Expedite their travel and access during an event • Ensure the survival of critical infrastructure and vital lifelines • Reduce the impact of a disaster on businesses and the socio-economic impact on the community • To pre-enroll businesses in CEAS before an emergency occurs Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Why Pre-Enroll? • Uniformity in design helps police conduct rapid verification • Uniformity in construction make CEAS cards highly resistance to unauthorized duplication • Fosters corporate pre-planning • Allows government to better plan for a controlled, phased-in re-entry to an evacuated area Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Key Elements • Creation of a CEAS partnership • Support by the Chief Elected Officials through a written agreements with BNET • Endorsed and procedurally supported by law enforcement Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Active Programs Interested Localities Buffalo, NY Erie Co. NY Boston, MA Cambridge, MA New York, NY Nassau Co. NY Suffolk Co. NY Philadelphia, PA Stamford, CT Programs Under Development • State of New Jersey • Baltimore, MD • Rockland Co. NY • Westchester Co. NY • Chester Co. PA • Milwaukee, WI Benefits to Business • • • • • • • • • Rescue vaulted assets, vital records Power down networks, mainframes & servers Retrieve laptops, servers Move key resources and personnel Access damage, begin restoration Restore critical operations and customer services Avoid severe financial loss and loss of customers Mitigate damage to facility” “Preserve cultures, experiments in progress and lab animals” Low cost to businesses Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Benefits to Government • Helps speed area recovery by having vital lifelines in place once restrictions are lifted • Speeds recovery of privately owned, public infrastructure • Limits the long term financial impact to the local economy by making business more resilient • Provides a unique tool for controlling reentry • No cost Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Boston/Cambridge CEAS History • Memo of Understanding (MOU) Signed by Mayor Menino, Feb. 2004 • MOU signed by Cambridge City Manager Healy, 2005 • Government & corporate support • Public/Private partnership established with BNET Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Boston / Cambridge CEAS Advisory Committee Joe Aiello Business Network of Emergency Resources Liz Borza State Street Corporation / NEDRIX Skip Brandt Boston Park Plaza Hotel & Towers Richard Burns Federal Reserve Bank of Boston David Cole Fidelity Investments Greg Dawe Fidelity Investments Scott Derby State Street Corporation Chris Glebus State Street Corporation / NEDRIX / BNET June Kevorkian The Boston Consortium for Higher Education Atyia Martin Boston Mayor’s Office of Emergency Preparedness Kelley McCormick Boston Police Department Donald McGough Boston Mayor’s Office of Emergency Preparedness Dean Mini John Hancock Financial Services David O’Connor City of Cambridge Marlene Rupp Wellington Management Company, LLP CEAS Today • Executive Advisory Board formed with Boston Mayor’s Office of Emergency & Cambridge Office of Emergency Management ensuring local guidance and support for the Boston CEAS program • Boston and Cambridge Police Departments issue “Operational Orders” supporting and detailing their role in the program • New high security cards introduced and accepted by City of Boston and City of Cambridge • CEAS Program Management simplified for ease of use • Currently undergoing a 4th revision to further simplify use and upgrade software and program capabilities as defined in the “NIMS GUIDELINE FOR THE CREDENTIALING OF PERSONNEL” Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 CEAS Basics • CEAS must be activated by public officials/announcement during an emergency event before cards are accepted for access • CEAS has two primary Levels of Activation – Level “C” – Critical Infrastructure, Critical Industries – Level “B” – Non-Critical / All Businesses • CEAS Cardholders should be instructed NOT to self deploy but await instructions from their coordinator regarding who, when and where • The Police are ALWAYS in charge CEAS Standard Card Boston and Cambridge The Standard CEAS Card is designed to provide a positive, verifiable photo ID That identifies the holder a critical to his/her business recovery operations Security Features •Photo •Holographic laminate (nor shown) •Color gradations •Micro-text background •Electronically verifiable Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 CEAS Flex Cards Boston only • Boston companies can request up to 50% of their total card allotment as Flex Cards • Must be accompanied by a second form of positive ID and/ or company ID • Designed to offer firms flexibility at the time of an event to ensure access to those employees who have become “unexpectedly critical” • A solution for critical positions with a high turnover • Ideal for essential service providers who are not previously accounted for Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Multi-Facility Card (Cambridge Only) Multi-facility Access Card is made available to participants with multiple worksites within a given jurisdiction. Security Features •Photo •Holographic laminate (not shown) •Color gradations •Micro-text background •Electronically verifiable Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Card Allotments Cards are allotted based on a percentage of employees at a specific work address* Employees at Work Site Maximum Cards Allowed <20 25% 21-100 20% 101-1,000 15% 1,001+ 10% * Employers may request an exception to these guidelines with appropriate justification that must be approved by the coordinating agency Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Card Allotments Allotments for property/building management personnel are based on a facilities square footage Building Sq. Footage Maximum Cards Allowed <250,000 12 250K – 500K 24 500K – 1M 45 1M – 1.5M 50 >1.5M 55 Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Program Costs The program is funded through a card fee: -$50.00 for Standard Card -$70.00 for Flex Card -$100 for Multi-Facility Card • Cards are valid for 2 years • Companies pay only for cards requested • Coordinator’s time to manage your Company’s participation Information You Will Need to Enroll • Industry type – Selected from a drop down list • Number of work locations (Boston only needs 1) • Total number of full time employees (per facility for Cambridge) • Total number of Standard and Flex Cards desired • Names and email addresses of each participating employee receiving a Standard Card** • Passport type photos of each employee receiving a Standard Card (Headshot - security photos) ** ** Needed later in the process Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Steps to Enroll • Designate a Corporate Coordinator • Complete and submit the enrollment form • The system will generate an invoice and Participants Agreement (to be signed by a corporate officer) • Submit a certificate of insurance as outlined in the Participant Agreement • Make payment • Approval Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 After Approval The Corporate Coordinator • Selects candidates (can happen in parallel to the application process) • Collects and uploads data into CEAS.com – Employee name – Primary work location (requested in the app.) – E-mail address of each employee receiving a Standard card (for access to training module) – Headshot photo for each employee with a Standard card Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Corporate Responsibilities • The Corporate Coordinator is the overall manager of the program within the participating company: – Manages the enrollment process – Selects/uploads cardholders into CEAS system – Manages cardholders within CEAS.com – Renewals and replacements – Can create new facilities, assistants and Facility Coordinators Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 During a CEAS Activation Corporate Coordinator: • Primary point of contact – will receive notifications from Send Word Now of an activation including access level and detailed information regarding access point(s) • Provide detailed instructions to cardholders (it is encouraged that cardholders do not self deploy during an event) Business Network of Emergency Resources, Inc. - All Rights Reserved 2009 Need Help? • CEAS Customer Support (9am – 5pm, Mon-Fri) – (888) 353-2638 x 1001 – [email protected] • Joe Aiello, Director of Program Development – (888) 353-2638 X1003 – [email protected] • Peter Picarillo, Executive Director – (888) 353-2638 X1002 – [email protected] Business Network of Emergency Resources, Inc. - All Rights Reserved 2009