Transcript Business Sense – Perspective

Resident Impact
Pam Lupo, CO
Director of Orthotics and Post
Breast Surgery Care
Demographics
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Total number of residents
28
Still employed with W & F
 Moved out of state
 Chose not to hire
 Transferred residency
 Changed careers
14
6
6
1
1
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Positive Impact for Staff
A pleasure to train them and contribute to the
future of the profession.
 Rewarding to watch them go from “thinking
they know everything” to “actually learning”!
 Keeps educators knowledge base updated.
 Pass on what is not in any book.
 Residents teach us a few thing too!
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Positive Impact on business
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Looks good to referral sources.
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Pleased to help in the process.
Identifies those clinicians you would want
to add to your staff.
After 6 months can assist with patient
load.
Negative Impact on Staff
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Frustrating
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Some Residents think
they know everything.
Feels a lot like
babysitting.
Takes more time than
if they worked alone.
Negative Impact on business
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Intangibles
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Takes time to teach them work ethics, responsibility,
professionalism, etc.
Financial
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Remakes
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Patient’s time
Delays care
May impact on referral source
Clinician’s time
Meetings
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Don’t come prepared, don’t show
Residency Manuals
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Manual #1 Business
Manual #2 Clinical
Resident Rotations
1)
Rochester Hills
2)
Farmington Hills
Supervisor: Rick Babcock
2 months
Focus: Transition to independent care custom fit devices, assessment.
Research Project: Abstract is to be completed. Submitted to Rick/Joe
Rotations: completing above
MDA Clinic (Tuesday)
Report: Rick Babcock
Warren
Supervisor: Joe Pandori
3 months
Focus: Independent Care in Custom made and fit.
Research Project: Draft completed and submitted to Joe
Rotations:
Polio Clinic (Friday/2 days mo).
Report to: Jeremy Jaworski
Woundcare (2 ½ days mo)
Report to: Joe Pandori
3)
4)
Supervisor: Jennifer Bick
240 hrs/1 mon.
Focus: No independent care, Paperwork, Computer training
Rotations:
Central Fab (1 day week)
Report: Mr. Kim
Footcare
(32 hrs)
Report to: Leo Trayner
Adult Rehab Clinic (8 wks – Fri. PM)
Report to: Jennifer Bick
Office Procedures (16 hrs)
Report to: Sonia / Dearborn
Computer Training (4 hrs)
Report to: Judy Walton
Medical Center
Supervisor: Dale Ferguson 3 months
Focus: Independent Care in custom made and custom fit
Research Project: Final Paper submitted to Joe
Rotations:
Scoliosis
(tbd)
Report to: Ron Lupo
CMT Clinic (Wednesday)
Report to: Sean McHale
Peditriacs
(Tuesday)
Report to: Lee Lachance
Rehab
(tbd)
Report to: Sean McHale
FINAL ROTATION
Resident Request and
W&F need
Rotations
Facility Financials
Tie up any loose ends
3 months
Steve Filippis, Pam Lupo
Self-Evaluation
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Identifies how the
resident thinks they
are doing vs. how you
think they are doing!
Self Evaluation
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Encourages resident time to reflect
privately on their performance.
Opportunity for resident to communicate
how resident believes they are doing on
paper, when some have difficulty
articulating face to face.
Process for Self-evaluation
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Resident completes form prior to
performance review with supervisor.
Resident makes copy of form for each
individual attending and one blank form
for final.
The Goal is to provide insight into
residents perspective.
Resident # 1
First Quarterly eval
Self Evaluation
Actual Evaluation
At the end of the day…
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Contact me:
[email protected]
Cell:
248 670 7113
Work: 248 829 8284