Transcript United Way PowerPoint Presentation Template

Building (and Measuring) Peak Performance
Follow me on Twitter: @ PatrickNJinks
@PatrickNJinks
#LIVEUNITED
Patrick Jinks
President and CEO
United Way of Lancaster County
Lancaster, PA
Building (and Measuring) Peak Performance
Follow me on Twitter: @ PatrickNJinks
What do we do?
Building (and Measuring) Peak Performance
Follow me on Twitter: @ PatrickNJinks
What do we
NEED
to do
what we do?
Building (and Measuring) Peak Performance
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4 KEY PERFORMANCE METRICS
1.
2.
3.
4.
Public Trust
Supporters (Givers, Advocates, Volunteers)
Revenue (& Resources Under Management)
Impact
Building (and Measuring) Peak Performance
Follow me on Twitter: @ PatrickNJinks
What is this?
4
3
2
1
A
B
C
0-49
50-74
75-100
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The Business Performance
Overview
1. Performance Dashboard
2. Business Performance
Index Profile
3. Community Impact
Snapshot
4. General Resources
Building (and Measuring) Peak Performance
Follow me on Twitter: @ PatrickNJinks
Building (and Measuring) Peak Performance
Follow me on Twitter: @ PatrickNJinks
Building (and Measuring) Peak Performance
Follow me on Twitter: @ PatrickNJinks
4
3
2
1
A
B
C
0-49
50-74
75-100
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Top 5 Network Assets
CEO Commitment
Resources Under Management as % of Current Year Support
Raise Awareness about One or More Issues
Foster Interdependence and Mutual Accountability
Publicly Commit to an Issue
Top 5 Growth Opportunities
Frame Strategies as Engagement Opportunities
Tie Financial Support Directly to Impact Strategies
Documented Results for the Priority Population(s)
Ensure Community Impact Plan Is Comprehensive
(6 components present)
Align Functions To Support Impact Strategies
Building (and Measuring) Peak Performance
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Tie Financial Support Directly to Community
Impact Strategies
Documenting Results in E, I, or H for the Priority
Population(s)
19%
15%
23%
17%
Strong Performance Developing and
Implementing Community Impact Strategies to
Get Results
52%
47%
Publicly Committing to an Issue with Partners
54%
54%
Selecting 1 or More Community Priorities for
Targeted Action
0%
Building (and Measuring) Peak Performance
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2013
2012
29%
25%
20%
40%
60%
80%
100%
• Use in strategic planning
• Set internal goals to move BPI indicators
• Reach out to United Ways leading in key areas to
learn more
• Share what you know in strong areas with your
colleagues
• Use the Performance Dashboard to help shape your
local scorecard/dashboard
• Fill the Community Impact Practices Survey out as a
team/engage your board
•
Consistent feedback that this is an enormously helpful conversationstarter and provides a more informed, accurate picture of performance
• Start getting connected to UWW tools and resources
Building (and Measuring) Peak Performance
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Lancaster’s Action
• Board reaffirmed commitment to community impact
through organizational realignment
• Focused on strategies to increase RUM
• Focusing on population-level impact and framing
strategies as product
Building (and Measuring) Peak Performance
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Online.unitedway.org/BPSA
• Evolution of Standards of
Excellence SelfAssessment
• Combines Mobilization
Assessment with
governance piece
Building (and Measuring) Peak Performance
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4 KEY PERFORMANCE METRICS
1.
2.
3.
4.
Public Trust
Supporters (Givers, Advocates, Volunteers)
Revenue (& Resources Under Management)
Impact
Building (and Measuring) Peak Performance
Follow me on Twitter: @ PatrickNJinks
United Way Worldwide Contacts:
For questions about performance and using the
Overview as a tool, contact:
[email protected]
For technical questions about the data or surveys:
[email protected]
For field leader assistance or additional
presentations, feel free to contact
[email protected]
Building (and Measuring) Peak Performance
Follow me on Twitter: @ PatrickNJinks