Transcript Instant Messaging - GreyDuck Technology

March 6, 2003
Lotus Sametime
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Web Conferencing
Instant Messaging
On-Line Awareness
Tom Hillebrand
GreyDuck
Instant Messaging
Sametime on-line demo
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Immediate communication with people across the hall or
around the world
Easily begin a Collaborative meeting
Sametime Bots
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Request Information from a Chat
Session
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Send an IM to “Ask a Question”
Type: Stock IBM
Return: The price today is $77.10
Demo IM
AIM and Sametime
On-Line Status
Send files
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Comments from Pilot Group
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“This was useful when I needed a quick response and I was on the
phone, or in a meeting.”
“Answers come back faster than with email.”
“Instantly recognize who is on-line and available.”
Multi-tasking -- 85% of test users said it saved them time & money
Sometimes a phone call or face-to-face isn’t necessary
“When using IM you get to the point faster (because you don’t
want to keep typing)”
Span geographic and temporal boundaries to help support the
decentralized workforce (Sales offices, your office in Hong Kong)
No need to fumble around making multiple phone calls or having
long email threads going back & forth.
You can save your chat transcripts for future reference
The Future of IM
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SIP
SIMPLE
On-line Meetings
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Instant Collaboration
Broadcast Meetings
Screen Sharing
Give/Take control of
another computer
Audio/Video over IP
Demo Web Conferencing
Start a Meeting from the Connect Client
Show various tools in a meeting
Screen Sharing!
The Meeting Center
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On-line Meeting Benefits
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“This was a great help to myself and the customer
because they could show me the issue they were
experiencing in real-time.”
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Just one test saved at least 2 hours
“Can save both travel expense and telecommunications
cost”
Ease-of-use means questions will be answered sooner
rather than later
“Many potential uses for both formal and impromptu
meetings with partners and customers”
“No need for a conference room”
ROI
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ROI Calculator
Now…How much would you pay?
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Secure Instant Messaging and Bots
Web Conferencing
On-Line Awareness
Only $38.42 per user at Level A (No Server License)
Why Lotus Sametime?
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Much like email became a business necessity, instant collaboration is
expected to do be a requirement
Many web sites incorporate this technology today No imposed limits on
concurrent users or number of meetings Preferred Partner
End user sets up their own meetings when needed
A yearly license/maintenance renewal (no monthly fees).
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200 Users = $7,684 for first year, then $1,718 per year
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(WebEx $10,800 per year with limitations: no broadcast
capabilities, 6 concurrent users, no IM, not self-service)
Includes Instant Messaging, On-Line Meetings and the ability to add
On-line awareness to applications.
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Record meetings for later playback, screen sharing, whiteboard,
polling, IM, Send Web Pages, Raise Hands, IP Audio/Video
Thin client/browser based
Enterprise-level, secure solution, use Groups
Server based ‘buddy list’
Sametime Connect client or run from the web
IBM/AOL Leading in Standards Implementation
Other Considerations
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Sametime Developer Toolkit
Sametime Connect - Client Packager
Server Installation
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Simple for single server installations
Large installation can take advantage of
clustering, separate MUXs, separate server
functionality
SIP Gateway
References
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Collaboration Case Study
IM Industry Direction
Sametime Market Leadership
IM Standards
Ingersoll-Rand
More Links from Lotus (click on Press
References)
References (Cont’d)
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Study Proves Domino and Notes Have Faster, Better Development Environment
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10 Reasons to Choose Domino for Collaborative Application Development
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The study, designed to measure platform effectiveness and capabilities in a real-world
example, found development of a typical collaborative business application costs 44%
less and takes 42% less time on Domino than on Exchange. (learn more)
For over 10 years,the proven capability of Domino ™has appealed to thousands of
developers and Lotus Business Partners for building robust, collaborative applications.
Despite Microsoft 's efforts to catch up, Domino remains the premier platform for
architecting collaborative Web applications, leveraging existing technology investment
and keeping pace with technological change. (learn more)
A Comparison of Lotus Sametime 2.0 and Exchange 2000 Conference Server
1.0
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Sametime 2.0 demonstrates the maturity of an enterprise software product in this
comparison with Microsoft's first conferencing server release. (learn more)
For More Information
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www.GreyDuck.com and click on News
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