Transcript Slide 1

First Capital Cashflow HQ - Sutton House
An introduction to the UK’s leading
Bacs approved Bureau
“From simple & affordable - to bespoke API technology”
First Capital Cashflow - In Commercial Confidence
Overview....
Discover how you can combine SAGE and the First Capital Cashflow
Direct Debit/Credit solution, to enable your organisation to process,
automate and integrate in to SAGE for both B2C and also for B2B (in to
Accounts Receivable Ledger) collections.
Explore how using Direct Debits for B2B collections, can put you in control;
Be paid faster,
Be paid on time/due date,
Improve client retention,
Cut credit control
The PM’s crack down....
David Cameron’s pledge to crack down on late
payments has been welcomed by business
leaders.
The PM said he would take action against late
payments, which in some cases can lead to staff
not being paid and even drive SMEs out of
business.
He plans to announce a consultation on tackling
late payment and whether there is a case for
further legislation or penalties.
You could wait for legislation or take matters into
your own hands today with B2B Direct Debits
“It’s not right that
suppliers are not
getting paid on time
for the work they do
and the services
they provide, and I
know that late
payment can have
devastating effects
on our small and
medium-sized
businesses”
David Cameron
Understanding integration....
Existing inefficiencies
Time consuming manual Rekeying of Direct Debit instruction data in to
Sage
Error prone – possibility of mistakes when rekeying data
Must be a better way - need a fire and forget solution
Integration Options and Benefits
Sage File Import – Requires manual editing and processing of file (Clunky)
Bespoke Apps – Often too costly for SME's, never up to date with latest
versions
3rd Party App - Preferred option, low cost, off the shelf solution, maintained
by vendor, assuming vendor is reliable i.e. FCC
Understanding integration....
Introducing our Sage integration Partner: Zynk
Sage accredited, company trading 10 years, on sale in Sage Web
Shop, Flexible solutions
Direct integration to FCC API
Scheduled download of processing of DDI's and automated posting
to Sage
Integration Options
Download as Sales Receipts
Download as Bank Receipts
Workflow can be customised without needing "bespoke"
Who we are....
Established 2001, 98% customer retention rate
Consistent in exceeding Bacs regulatory and security/Governance requirements
Specialist Bacs provider (Bureau Number B60684)
Unlike other Bureaus, in-house purpose built product
In-house UK developers and support - no outside contractors
Bacs Audit – Scoring Excellent, reduce your risk
PCI DSS – Security based “measures” and Encryption
Data securely hosted off site, across multiple UK sites, continuity of service
Double digit growth for the past three years, profitable and debt free.
Fully insured, excellent credit rating and accounts
Who we are....
Solutions are dictated by clients’ requirements - don’t believe one size fits all.
Vertical sector solutions for example SME, Corporate, NFP, FI’s, Banks, Clubs
Solutions can be white labelled – collections made under a clients own brand.
ISO 9001:2008 quality management certified.
A member and key contributor to the Bacs Affiliate Group.
Pooling together over 70 years of experience in banking and technology
Combined with leading edge technology, experience of working with Banks/FI’s.
How we work....
Fully manned UK based clients services team.
Interaction with clients via email, phone and support ticketing.
Dual layer of authorisation required for reconciliations/release of funds.
Segregated areas of business processing for clients.
Dedicated Account Manager.
Transparent and flexible fee structures to suit all requirements.
Providing a secure end to end fully compliant service.
Consultancy, implementation, project and account management.
Known for our cost effective fees and best in class solutions and service.
Consultancy, advice/guidance, form filling assistance – “hand holding”
Where we sit in the UK Clearing Bank space....
Bacs scheme requires an entity to obtain a Service User Number (SUN) from
a sponsoring provider or Bank in order to utilise Direct Debits/Direct Credits
UK Banks issue SUN’s at their own discretion taking into account the financial
stability, banking relationship, credit history and turnover of a business.
Even with sponsorship in to the scheme, in-house processing can be
administratively and financially demanding.
Banks/Accounting solutions lack “value add” such as API, On line sign up,
Direct Debit Management Solution
FCC provide FM (Facilities Management) sponsorship in the place of a bank
or work as a Bureau utilising the clients own SUN.
What we do....
Payment gateway, a SaaS / Cloud based Bureau – FCC take the costs out,
improve security and the efficiency of your Direct Debit Collections.
Combination of paper based, web based, paperless Direct Debit options
Secure controlled sign off data file submission via smartcards and readers.
Regarded as the most innovative and technically advanced business in the
Bureau processing industry – leading the way.
What we do....
Bureau
FCC act as an outsourced submissions only or fully managed service to
organisations and businesses utilising direct debits and/or credits via a
clients own SUN.
Facilities Management (FM) – subject to risk analysis and underwriter approval
FCC is part of the Facilities Management scheme (sponsored by NatWest)
which allows FCC to sponsor its own client base in to the Bacs scheme. All
clients FM funds are managed in ring fenced client accounts.
What we do....
API Solutions
Market leaders in
delivering reliable
Application Programme
Interface (API) solutions
Managed or Submission
only Bureau Solutions
A flexible, cost effective,
secure and reliable alternative
to in-house software
Emergency
processing
A quick and secure
means of submitting
Bacs files
System Connectivity
Working closely with a wide range
of mainstream Accounting
Systems, CRM & ERP vendors to
ensure connectivity
Multiple sign up
options
Online hosted, iFrame,
Telebased, Paper, Email
– Complete flexibility
Facilities Management
White labelled end-toend service without bank
sponsorship (SUN)
Other payment options
Secure card-processing,
SWIFT, E-wallets, FX,
SEPA, International
payments etc.
Bacs Bank Cloud platform
A value add, integrated Bacs processing
solution to remove manual steps of
processing Direct Debits/Credits between
banks & accounting systems
Sample Clients….
Connectivity….
Work closely with wide range of key Accounting, CRM and ERP vendors.
Connectivity between our bureau services with common file formats
Sample Partners….
Our Security ....
Physical
- Tier 3 – 24x7x365 manned
- Gated compound, Proximity access
cards, security guards
- Private dedicated racks
Isolation
Perimeter
- Fully integrated security architecture
- Sensitive encrypted data isolation
- VLAN segregation of data networks
- Enterprise Firewalls
- Unified Threat Management
- Patched hourly
Intrusion
- DDoS & DoS mitigation
- IDS/IPS Services
- Monthly vulnerability and penetration
Our Resilience ....
Sites
Two fully independent sites separated
geographically and linked by 100MB
backhaul for data synchronisation.
Monitoring
Provision
Active internal and external monitoring from
distributed systems with 24 hour assisted
engineer response to site and high Service
Level Agreements.
Separate N+N1 power backed by
generators with and multi-homed diverse
internet provisions again in N+N1 format.
Servers
Two complete independent server provisions
with real-time file and database replication,
each provision capable of full Direct Debit
processing.
Application Programming Interface (API)
Specification to allow software components to interface with each other
Straight Through Processing (STP) - Complete end to end Solution
API Integration, ensures connectivity with end to end transactions.
Easy to implement
Can be branded as your site - Look and feel of your company
Online paperless (Hosted
online) Option
(Screenshot from hosted web page)
Web Interface with your branding which complies
to regulations for the online setup of Direct Debit
Complete white labelled solution
Flexible fields to capture appropriate information
Postcode look up functionality
Auto fill options
Real time modulus check on account number and
sort code match
FCC Client Admin Portal ....
Securely hosted login to the most comprehensive and flexible admin
portal in the industry
Optional tiered access for users with different permissions
FCC Client Admin Portal ....
Simple but powerful admin portal developed with usability in mind
View, amend and review payer details at the click of a button 27/7/365
Wide and flexible range of criteria
FCC Client Admin Portal ....
A flexible wide range of payment and payer history reports easily
accessible and downloadable in CSV or PDF format
Simple file upload facility via client admin portal
FCC Client Admin Portal ....
Ticket support service in addition to telephone support
Full admin portal training included as standard
New features (developed from client feedback)....
SMTP Relay email - Option to send all communications branded “as client”,
For example:
Forecast / look ahead reporting tool – number of transactions / amounts to be
collected
Reports e.g. to allow clients to see which payers have cancelled between
specific dates
Future features (always forward thinking)....
Adding features, keeps FCC as the most advanced and secure Bureau
To improve your collections, save time, money, provide efficiency gains and
give you better visibility of your transactions – anytime, anywhere
KYC review
Business Intelligence / “At a glance” real time Graphic Dashboard
Enhanced import and export file format support
Smart Phone App review
“Plug and Play Library” common file formats and competitor file support
Signup via web browser on Interactive TV, Smartphone, Tablet
Take on board customer feed back / requests
Recap on First Capital USP’s
Flexible solutions to meet all requirements, API integration to hosted sign up
Best in class Resilient, Compliant, Secure, Contingent & Trusted
Branding options
Recommended by clients, major brands, banks, CRM and ERP vendors
PCI DSS “measures” plus Bacs Security, reduce your risk
FCC accounts voluntarily audited – sustainable and debt free
Applied to be FCA (previously FSA) regulated
ISO 9001:2008 quality management certified, audited on site annually
No expensive “upfront” software costs or licence fees, upgrades or Cap Ex
FCC in-house UK developers, product, support - no outside contractors
Bacs processing is our key, core business, not yours.
What else FCC can help with ....
Credit Card Processing
Does your organisation have recurring,
subscription or instalment transactions?
Do you need to process credit and debit
card payments online or offline?
If so, through FCC, we can provide a range
of extremely cost effective card payment
services.
Other Payment Solutions
A range of selected, trusted partners, that
cover a wide range of payment issues from
SEPA, FX, International payments, EWallet, virtual bank accounts, Card
Terminal Rentals and more.
We aim to be a long term trusted partner,
not just a basic outsourced service provider
Thank you
Paul Simpson – Sales Director
Mob: 07791 021 708
Tel: 0844 82 66 700
Email: [email protected]
Web: www.firstcapitalcashflow.com
Conrad Broadbent – Managing Director
Mob: 07747 608 095
Tel: 0844 82 66 700
Email: [email protected]
Web: www.firstcapitalcashflow.com