Transcript DRAFT Alpha Launch Commercial Webinar

Commission Payment Process
Central Commission Payment for Agents
How and when do I receive my commission?
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Travelport will pay you a commission for each booking made with a Supplier via Rooms and More, provided that booking is
not subject to a cancellation or no-show.
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An estimated amount will be shown at the time the booking is made, however you acknowledge that this is an estimate only
based on rates and amounts at that point in time, and not a guarantee of the marketing fee you will receive.
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At the end of each month, Travelport will receive all such fees across all suppliers, and reconcile these against your
bookings, across all providers. The actual amount due to you for your bookings is calculated at this point, taking into account
any cancellations, changes in length of stay, number of travellers, changes to rate/room type, or any other additional items
that may impact the amount you are paid.
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Only those bookings, where we have received payment from the supplier and where the traveller’s stay dates have passed,
and there has been no cancellation, will be reconciled for payment.
For example:Commission will be paid 45-60 days from the end of the month that the booking was consumed.
Ie: A booking made on June 24, stay on july 20th. all consumed [traveler stayed] bookings will be
processed starting on august 1st. from there, it's 45-60 days.
We will be looking to reconcile what we owe to agents at the end of every month, so depending on what
bookings were consumed (hotel stays no cancellations) then depends on whether those fell into that batch
payment.
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The actual amount is calculated at the time, and Travelport (Sprice) will, upon reconciliation, distribute these funds via your
Paypal account. Unless Travelport (Sprice) receives, and pays, the amount owed in your local currency, your final amount, in
your local currency, may fluctuate dependent on Paypal’s exchange rates at the point at which the funds are withdrawn from
your Paypal account into your local bank account.
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Travelport will use the Paypal Mass Pay Product
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Paypal Mass Pay is:
– A quick, efficient and flexible way
for Travelport Rooms and More™
to be able to send funds across a
vast number of countries globally.
– An easy and inexpensive means for
agents to receive their
commissions.
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These next few slides provide a step by
step example, outlining the process for
agents receiving their commissions.
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Good to
know
We send payments in batches to all
agency PayPal accounts who are owed
commission.
NB:- PayPal account creation is covered in
the Travelport Rooms and More User Guide
and the Account setup guide.
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There is a nominal fee associated when using
Mass Pay to send payments.
This fee is 100% borne by Travelport Rooms
and More™
How Travelport will be sending commissions
Example screen
Whilst Travelport Rooms and
More™ sends commissions
automatically, this screen is an
example of the process we use
when sending commissions:
• We select the country we
are paying to, the amount,
and the currency we are
sending it in.
• At launch, we will be
sending funds in 1 of 4
currencies:
• USD
• Euro
• GBP
• SGD
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How Travelport will be sending commissions cont
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Example screen
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After funds have been
successfully sent, all
agents/agencies being paid will
receive an email notification
from PayPal alerting them that
their payment has arrived.
Upon receipt of the email,
Agencies can determine how
they would like to receive the
funds.
Example screen
How agents receive and withdraw commissions
•
Upon login, agents will see
that they have received a new
payment.
•
Agents are able to choose
what they do with this
payment:
Example screen
– Accept/Decline
– Accept in the currency it
was sent in (1 of 4 that
Travelport Rooms and More
sends it in)
– Accept in local currency
(agents are free to choose
when they convert to local
currency).
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Example screen
How agents receive and withdraw commissions cont
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Having accepted their funds, Agencies
are able to see the details of the
transaction, including the exchange
rate used for conversion into local
funds.
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Agencies are then able to withdraw
their funds.
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If Agencies need to withdraw from their
PayPal account into an account in a
different currency, the Paypal
exchange rate is used to calculate the
conversion:
– All banks apply a premium on top
of the market exchange rate,
typically in the neighbourhood of
4%, plus wire/service fees.
– Paypal applies only a 2.5%
premium and no additional fees,
resulting in ~40% cost saving
over other alternatives
Sample statement/self billed invoice
Agencies will receive a
statement/self billed invoice
from Travelport via e-mail each
month.
The statement shows a
summary of payments by
supplier.
Agencies are directed to
Travelport Rooms and More for
a full breakdown. This is
contained in the booking history.
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PayPal currency support
Paypal has the largest non-bank, non-wire transfer footprint for
sending funds globally.
The following slides outline the service levels available on a per
country basis.
Travelport Confidential
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Currencies supported by PayPal
Canadian Dollar
Euro
British Pound
U.S. Dollar
Japanese Yen
Australian Dollar
New Zealand Dollar
Swiss Franc
Hong Kong Dollar
Singapore Dollar
Swedish Krona
Danish Krone
Polish Zloty
Norwegian Krone
Hungarian Forint
Czech Koruna
Israeli New Shekel
Mexican Peso
Brazilian Real (only for Brazilian users/merchants)
Malaysian Ringgit (only for Malaysian users/merchants)
Philippine Peso
New Taiwan Dollar
Thai Baht
Turkish Lira (only for Turkish users/merchants)
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PayPal accounts may
be setup in these
currencies, unless the
Country is restricted
(see following slides)
Please note that
Travelport will transfer
money into these
accounts in the
following currencies:
• Euro
• British Pounds
• US Dollar
• Singapore Dollar
Agencies may wish to
consider exchange
rate implications when
deciding on the
currency for their
business.
More information
https://www.paypal.com/in/cgi-bin/webscr?cmd=_display-approvedsignup-countries-outside
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Creating a PayPal account
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Travelport Rooms and More uses a product of PayPal’s called “Mass Pay” which allows
Travelport (Sprice) to send out payments to account holders in batches, after all
commissions from all providers have been consolidated.
A PayPal account is required to receive commission, and therefore, if the user does not
have an existing account, they will need to create one.
To create a PayPal account, visit http://www.paypal.com
– Upon arrival, select “Sign Up”
– On the next page:
• Agencies may use a Personal PayPal account for receipt of commission
• Agencies may use a PayPal Business Account.
– For level 1 Countries, when creating a Business Account, after arriving on the next
page, select the “Web Payments Standard” product from the drop down, and
proceed. Complete all information.
– For level 2 Countries, complete all information as instructed on the screens.
– A PayPal account needs to be linked to the bank (or method as per the options
provided) where the commission funds are to be sent, but can be set up at a
subsequent date.
Travelport Confidential