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Building More Effective Links Between Academic Researchers and Regulators Dr Michael Schaper Deputy Chairman Australian Competition & Consumer Commission [email protected] or [email protected] SEAANZ “SME Policy Forum” 31 January 2012 University of Notre Dame, Fremantle Overview 1. The ACCC’s Role 2. What Do We Both Want? 3. What Are the Problems? 4. Moving Forward: A Possible Future Research Agenda The ACCC’s Role Education, information, outreach and consultation targeting: • potential business operators • existing business community • business & legal advisers Enforcement of the Act, industry codes and related matters Referrals to other agencies/dispute settlement bodies (i.e. consumer protection bodies, OFMA, Victorian Small Business Commissioner) No policy/legislative role Some limited research engagement (research network, working papers, regulatory conference, postgraduate students, ARC partnerships, specific projects) In A Perfect World…. “Good theory, policy, laws, administration and regulation are derived from vigorous research” Professor Robert Blackburn, Kingston University; editor, International Small Business Journal (2010) “There’s nothing as practical as a good theory” Professor Charles Matthews, ICSB President (2010) The Ideal: What Do We Both Want? Relevance Recognition Use of one’s own skills Research outputs Funding Academia Govt Information, analysis Better decisions External validation Evidence-based policy options Developing Practical, Effective Policy “I have come across many academics who tell me that they are working in areas of public policy of the utmost importance – health care, housing need, workforce participation, early childhood development – yet shuffle uncomfortably when I ask exactly what policy changes they would introduce to address the problems which they have so carefully analysed.” Peter Shergold (2011) Chancellor, University of Western Sydney Former head, Department of Prime Minister & Cabinet Source: Shergold, P. (2011) “Seen But Not Heard” Australian Literary Review (in The Australian newspaper), vol.6 no. 4, May, pp.3-4. What Is Government Seeking From Researchers and Academics? • Existing knowledge: Ability to summarise/explain existing body of data • Extending knowledge: new research that sheds more light • Programme and policy ideas: Generation of new policy options • Programme and policy assessment: Independent critical analysis of existing programs, approaches, intervention tools Problems, Pitfalls and Perils • • • • • • Timelines Methodology Usage of data Understanding agency needs and drivers Client-driven research Transaction or relationship? Timelines • Academic years versus bureaucratic years • The three-year PhD: timely or too long? • The challenge posed by corporate researchers Methodological Issues • Evidence-based research can help drive enforcement, policy, regulation Nature of data collection • Often requires systemic, large-scale quantitative data • Longitudinal data often preferred • Sampling frames an ongoing issue • Case studies have limited value Theory- or practice-driven results? • Theory development useful in developing conceptual models which can be subsequently applied in the field by agencies • However, important to also generate practical research outcomes (such as problem identification, generation of possible solutions) Data Usage Intellectual property of research outputs • Who owns the outcomes of research? How is it to be shared between agency needs and researcher desires? Access to in-house data sources • Confidentiality often an issue Published or private? • How will the research be utilised and disseminated? Understanding Agency Needs Researchers need to understand the differences within government: • Policy and regulatory/enforcement bodies • Statutory agencies and departments • State, federal and local • Jurisdictional boundaries Working out who makes the decisions: • Ministers & ministerial offices • Parliament • Intra-agency decision-making …and who they are accountable to …and don’t forget… • Bounded rationality of decision-makers • Ideological biases affect receptivity to research findings • “Common knowledge” is often built from many influences (Lomas 2000) The Great Trap for Academics: Self-Driven, Not Client-Focused, Research Traditional researcher’s approach: “…so you should fund this idea” Researcher unilaterally wishes to explore particular issue Govt seen only as repository of grants and other funding Do you have a transactional or relationship-building focus? A More Effective Govt-Academia Research Agenda Evidence-based research critical …although original new ideas sometimes also needed Need to partner with government/regulators …and some fundamental questions need to be asked: - What are we seeking to accomplish? (eg reduce disputes between consumers and businesses) - Who will this research benefit, and how? (eg regulators, new business operators, consumers, industry advocates?) - What do we need to do to turn research evidence or ideas into tangible practices? Compliance & Regulatory Issues Long-term Evolution •Levels of knowledge •Compliance rates •Use of legal rights •Life cycles •Growth Sectoral Demography •Size •Scope •Industry •Performance benchmarks •Comparators to SME population Disputation •Types of dispute •Resolution tools Legal Trends An Example: Extending Franchising Knowledge Franchisees & Franchisors • Demographic, psychographic & other profiles •Perceptions, attitudes & motivations •Life pre- and postfranchising • Applications of new powers •Judicial interpretation •Other jurisdictions New & Emerging Models •Social franchising •Micro-franchises •Professions Building Better Relationships With Public Agencies Substantial capacity exists to improve linkages between public sector and research community However, greater understanding needed of public sector requirements and attitudes Some key issues to look at: - Practicality v. theory development - Timeframes - Customer (client) – driven research - Publication & usage of data - Moving beyond a transactional relationship to embedded, long-term mutual assistance: the Griffith-ACCC and Melbourne Uni examples Further Reading Amara, N.; Ouimet, N. & Landry, R. (2004) “New Evidence on Instrumental, Conceptual, and Symbolic Utilization of University Research in Government Agencies” Science Communication, Vol.26 No.1, pp.75-106. Landry, R.; Lamari, M. & Amara, N. (2003) “The Extent and Determinants of the Utilization of University Research in Government Agencies” Public Administration Review, Vol.63 No.2 (March), pp.192-205. Lomas, J. (2000) “Connecting Research and Policy” Isuma: Canadian Journal of Policy Research, Spring, pp.140-144. Shergold, P. (2011) “Seen But Not Heard” Australian Literary Review (supplment to The Australian newspaper) vol.6 no. 4, May, pp.3-4. Webber, D.J. (1987) “Legislator’s Use of Policy Information” American Behavioral Scientist, Vol.30 No.6, pp.612-631.