Transcript Continuous Process Improvement for eLearning Quality

eQuality:
Continuous Process Improvement for
eLearning Quality
Dr. Richard Schilke
Associate Dean, Virtual College
Florida State College at Jacksonville
Our Quality Goal
Student Success
While Meeting College Requirements
(Success, Rigor, and Integrity)
eQuality Model
Point of Contact
Dr. Richard Schilke
[email protected]
904-357-8933
Quality Matters
Broward College, Lisa Ciardulli
Yaping Gao, Dist. Director of Instructional Design,
[email protected], 954-201-6360
@ Broward College
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QM Membership in June 2008
“Train-the-Trainer” QM Training:
 District Director of Instructional Design
 e-Learning Faculty Associates (22)
 Resulted in 6 QM-Certified Peer Reviewers
QM + BC standards = BC Quality Standards for
e-Learning Course Design
New Faculty Professional Development:
 New Faculty - “Building Quality Online Courses”
 Existing e-Learning Faculty - “Already Teaching
Online? Quality Really Matters!”
Broward College
FDLC 11-09
QM Plan Going Forward
ALL New Courses:
• Commissioned (BC Certification – must
meet all 40 standards)
• Non-commissioned (must meet 30 required
standards)
 Existing Courses, over time:
• Commission Redesign (25 this year)
• Voluntary Improvement (Certificate, Video
Camera, Potential Candidate as eAssociate,
recognition on website)
Broward College
FDLC 11-09
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Faculty Recognition - Webpage
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How the Process Works
• Faculty speaks to associate dean about
developing (for commissioned, all deans agree)
• Faculty takes required PD training
• e-Learning sends course development
agreement to be signed
• eAssociate is assigned to mentor faculty
throughout the entire development process
• Mid-term & final review w/ faculty, eAssociate,
Assoc. Dean and Instructional Designer
• Approval
• Continued assistance, as needed
Broward College
FDLC 11-09
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eAssociates Are Key to Success
• Built-in group for vetting of new ideas and
technologies – including Quality Matters
• Faculty buy-in
• Legitimacy of faculty working w/ faculty
– more personal and more relevant
– easier to facilitate – some on every campus
– decreased learning curve over hiring new
staff
• Sharing of best practices – eAssociates and
faculty
Broward College
FDLC 11-09
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Results of Implementation
• Higher quality courses
• Increased student success rates in online courses
(up 5% in past four years)
• Master Courses for sharing
• Increased number of online courses/programs
• Increased number of technology skilled faculty
• Community building among faculty
• Able to maintain academic freedom without
losing out on quality
Broward College
FDLC 11-09
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Overall Course Benefits of QM
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Alignment of assessments with learning outcomes
Improved course design - better navigation and directions
Increased use of grading rubrics
Increased use of discussion boards
More group projects/cooperative learning
More varied learning activities
More diverse assessments
More higher order/critical thinking skills
More student engagement and interaction
Creative use of new technologies and multimedia
Broward College
FDLC 11-09
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Sample Course
Broward College
FDLC 11-09
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Broward College
FDLC 11-09
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FDLC November 2009 Meeting
Quality Matters at MDC
• Developing
standards
• Faculty buy-in
• Training
• Roll out
Ruth Ann Balla, Executive
Director
Virtual College, MDC