Transcript Slide 1
Chris Blackwell Ingeus, Chief Operating Officer Who we are • 1989, founded in Australia as Injury and Vocational rehabilitation provider • Operations in 10 countries, more than 100 offices Experience in the UK • 2004. Began delivering services to people with disabilities • 2004-2011. New Deal for Disabled People • 2011-2018. Work Programme. Focuses on unemployed people and health benefit recipients • 2011-2014. Work Choice. Specialist Disability Programme for people who require supported work Challenging goals have been set Raise the employment rate of people with disabilities from 37% to 45% by 2016 – National Development Plan 2007-2013 The challenges facing us are very different to those we faced when the current National Action Plan for Social Inclusion was drawn up in 2007… …the economic context has changed greatly: unemployment has increased, incomes have fallen and the revenue available to Government to fund public services has decreased. …Despite these altered circumstances, the Government remains committed to the goals of the National Action Plan for Social Inclusion and to building a socially inclusive and fair society.“- Minister for Social Protection, Joan Burton TD 9th November 2011). But policy makers have to balance multiple labour market issues A multi-level response is required Public Sector (Employment, Education, Health,) Third Sector Private Sector Because of the challenges people with ill health face Common challenges on the route to financial independence Out of date soft and hard skills Stress and mood management issues Difficulty managing health condition in work No recent work Employer prejudice / experience unsuitable work environment Financial Independence Isolation Loss of confidence & Motivation What works best? Mainstream? Specialised? Personalised? • Job search methods • Application forms • Interview techniques • Confidence and motivation • Manage your mood • Diet & Nutrition • Other Healthcare provision or support Job search Employability Health and Wellbeing Personal Advisor • Verbal and nonverbal communication • In-work etiquette • Teamwork and reliability • Short work placements • Overcoming barriers • Discretionary spend • Tailored journey In the UK a personalised service means… …managing a network of delivery partners Purchaser Service Provider Delivery Partners • Sets objectives • Open, transparent tendering • Evaluates programmes • Creates innovation • Delivers core of contract • Diverse experience • Specific programme elements • Meeting complex client needs Best practice means… Intervene early Personal advisor approach Increase activity levels Employer engagement Integrated health and employment services Harness technology Build long-term employability Personalised job searching Integration of funding streams Focus on capabilities rather than disabilities Employment Outcomes Problem solving Sleep, routine & pacing Motivation strategies General health education Mood Ingeus approach to Health and Wellbeing Physical activity Confidence Rest & relaxation Diet & nutrition Stress management Case studies Work Choice Access to Work • Promote client choice • Strong partnership network • Wide range of support including to self-employment • Promote the service • Simplify application process • Increased integration with employment support services www.ingeus.com