Transcript Slide 1

Education for a new
communications paradigm
EACA Forum, 27th April 2007
In 10 minutes…
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What is the new communications paradigm
What we look for in graduates
The graduates we currently hire
What should graduates be studying
What should agencies be doing
Our world
A mostly digital media landscape
Average hours per week media consumption EU
100
90
Games
80
Wireless
70
Outdoor
60
Digital radio
Cinema
50
Analogue
radio
40
30
Digital TV
Analogue TV
20
Internet
10
Print
0
1900
1920
1940
1960
1980
Source : Mediaedge:cia
2000
2020
The consumer’s media choices
Sceptical consumers
So communications is evolving
1990
Advertising-led
USPs
1995
2000
Through-the-line
Media-neutral
Same
ATL and BTL -still
advertising-focused
Central idea
Channel selection based
on merit
2006
Active Engagement
Communications platform
Channel mix to facilitate
interaction and engagement
Active Engagement changes the way we…
• work
• ideas-driven strategic
planning and disciplines
• new revenue models
• use communication channels
• accelerating those with
consumer-brand interaction
• measure
• more rapid feedback
• optimise faster
Working from a communication platform is
different
• Increasingly target known
individuals
• Understand ‘what drives
what’ to build a relationship
• Generating word of mouth
from them is key
• Putting the tools into our
consumers’ hands
Planning becoming longer- and shorter-term
3-year strategies
KPI dashboards to adjust en route
Less about reach/frequency, more about effectiveness
Behaviour and attitude changes will become KPIs
Behaviour
Negative
Positive
Know
Attitude
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Trial
Occasional
Most Often
Graduates need a basic understanding of…
• Marketing &
communications
• channels & audiences
• strategy development
• planning & consumer
measurement tools &
techniques
• Maths/analytics
• Financial concepts
• Workflow management
More importantly : skills & behaviours
• Passion for brands &
communications
• Innovative & strategic
thinking
• Personal initiative
• Teamworking
• Leadership
• Good communication
• Client responsiveness
What kind of graduates do we hire?
Communications/marketing
plus
• Arts, languages
• Business studies
• Geography
• History
• PPE
• Psychology
WPP Fellowship
• Annual graduate programme
• Three 1-year rotations in
WPP companies
• 7 selected each year
• From 500+ applicants
• Mostly Oxbridge/Harvard
What should graduates be studying now?
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Reading, writing, arithmetic!
Active engagement
Interpersonal communication
Client-service organisations
How the industry really works
Global business realities
Agencies need to
• Engage more with universities & colleges
• Promote the industry to the wider public
• current perceptions not always positive
• Provide stronger internship and work-sponsorship
programmes
• Pay graduates better
Thankyou!