Transcript CLASS - Indiana Institute on Disability and Community at

Working with the Healthcare Industry
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
Healthcare Employment
2002-2007
Healthcare Industry
Employment
Healthcare Employment as a
Percent of Total Employment
2002
2003
2004
2005
2006
2007
2002
2003
2004
2005
2006
2007
283,910
289,942
295,762
299,718
306,241
313,434
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
9.9%
10.2%
10.5%
10.5%
10.7%
10.8%
Top Healthcare Positions
in Indiana
Registered Nurses
Nursing Aides, Orderlies, and Attendants 2
Licensed Practical and Licensed Nurses
Vocational Nurses
Home Health Aides
Medical Assistants
Pharmacy Technicians
Emergency Medical Technicians &
Paramedics
 Dental Assistants
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Employment Services & Innovations
Indiana Vocational Rehabilitation Services
Critical Industry
Central Indiana
Manufacturing, with 12.3% of total region
employment, is the number one industry
sector. Healthcare, with 11.9% of total
region employment is number 2 in terms of
employment in EGR 5. Manufacturing has
held the number one position for several
decades, while health care replaced retail
trade as the 2nd largest employer in 2003.
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
Occupation Shortages
Two of the Top Five in Central Indiana
1. Registered Nurses: Assess patient health problems and
needs, develop and implement nursing care plans, and
maintain medical records. Administer nursing care to ill,
injured, convalescent, or disabled patients. May advise
patients on health maintenance and disease prevention
or provide case management.
2. Nurse’s Aide, Orderly, and Attendant. Provide
basic patient care under direction of nursing staff.
Perform duties such as feed, bathe, dress, groom, or
move patients.
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
Key Skills in Healthcare Jobs
 Active Learning—Understanding the
implications for both current and future
problem solving and decision making.
 Coordination—Adjusting actions in
relation to others’ actions.
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
Key Skills in Healthcare Jobs, cont.
 Monitoring—Monitoring/Assessing
performance of yourself, other
individuals, or organizations to make
improvements or take corrective action.
 Operation and Control—Controlling
operations of equipment or systems.
 Time Management—Managing one’s
own time and the time of others.
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
Largest Healthcare Employers
 Aetna
 Blue Cross
 Cigna
 Omnicare
 Community
Health Systems
 Quest
 Humana
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
 Wellpoint
Reasons Healthcare Providers Recruit
in the Disability Community
 Reduced turnover
 Diversity impact
 Reduced recruiting
costs
 Clear community
message
 Training & screening
savings
 Available incentives
 Increased brand
loyalty
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
Project SEARCH
 Description
 Benefits to participants
 Benefits to hospitals
 Success stories
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
Business Development in
Healthcare
 Tips to work with your hospital
 Ideas for collaboration
 Resources to tap
 Soft sell ideas
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
Job Development & Sales
(Griffin & Hammis)
 Preparation is crucial
 Stay in touch; follow up
 Show you care
 Be a gracious guest
 Prospect continuously
 Be on time, be
professional, be concise
 Listening is more useful
than talking
 Allow business to say no
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
 Ask for referrals
 Keep your promises
Focus Business Activity-Healthcare
 What does the business do?
 Products/Services?
 Company goals?
 Positions they hire for?
 Required skills for those positions?
 What makes a good employee?
 How can WE help?
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
Role of Business Account
Manager
 Know business inside & out
 Key services
 Schmooze
 Announcing job
openings
 Regular follow-up (even
during slow times)
 Special project support
Employment Services & Innovations
Indiana Vocational Rehabilitation Services
 Pre-screen (if asked)
 Satisfaction & growth